Strategic Governance Meeting, 1 April 2019 Lambeth and Veolia: - - PowerPoint PPT Presentation

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Oct 15, 2023 298 likes •505 views

Strategic Governance Meeting, 1 April 2019 Lambeth and Veolia: looking back over 2018/19 Performance (1): slight increase in residual waste Average residual waste produced per household (kg per year) 483 500 448 447 421 385 400 382 300

SLIDE 1

Strategic Governance Meeting, 1 April 2019

SLIDE 2

Lambeth and Veolia: looking back over 2018/19

Performance (1): slight increase in residual waste

483 448 447 421 382 385 100 200 300 400 500 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 est

Average residual waste produced per household (kg per year)

SLIDE 3

Lambeth and Veolia: looking back over 2018/19

Performance (2): recycling still going up

27.54 30.32 30.44 30.7 31.4 31.9 5 10 15 20 25 30 35 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 est

Percentage of household waste sent for reuse, recycling* and composting

*includes metals recovered from bottom ash

SLIDE 4

Lambeth and Veolia: looking back over 2018/19 Performance (3): low rate of missed collections

Residual waste (refuse) 34.5 missed per 100,000 collections Dry recycling 41.0 missed per 100,000 collections Organics 21.3 missed per 100,000 collections

SLIDE 5

Lambeth and Veolia: looking back over 2018/19

Performance (4): monthly flytips reducing

100 200 300 400 500 600 700 800 900 March April May June July August September October November December January February

Flytips reported by residents 2018/19

SLIDE 6

Lambeth and Veolia: looking back over 2018/19

Performance (5): flytip inspections and actions

SLIDE 7

Lambeth and Veolia: looking back over 2018/19

Performance (6): flytip task completions, by crew

SLIDE 8

Lambeth and Veolia: looking back over 2018/19

Performance (7): flytip collection rate Current flytip successful collection rate - 98.4%

Actions taken on the fails include 1. Removal of the fly tip by relevant crew if possible. 2. Interrogate any exception reports for no access or vehicle breakdowns. 3. Check any GPS tracking for attendance. 4. Review history of crews on issues 5. If required interview and inform crews of performance.

SLIDE 9

Lambeth and Veolia: looking back over 2018/19

Performance (8): street cleansing scores

0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% 14.00% Tranche 1 18/19 Tranche 2 18/19 Tranche 3 18/19 Tranch 1 19/20

Litter and Detritus NI 195 Scores

Litter Detritus Litter target Detritus target

SLIDE 10

Lambeth and Veolia: looking back over 2018/19

Performance (9): MEs and complaints ( from April 18)

Case type Complaint Case type Member enquiry Complaint Count Members Enquiry Count Street sweeping 75 Dumped rubbish 91 Collection 61 Street sweeping 49 Supply of bins 56 Blocked drains and gullies (PWC) 30 Non-collection 42 Collection 23 Dumped rubbish 42 Supply of bins 20 Bulky refuse collection 27 Other 17 Other 26 Supply of bags 13 Supply of bags 24 Overhanging hedges 12 Garden Waste; supply of bags 22 Method of collection 11 Food; collection 18 Litter bins 10 Garden waste 17 Non-collection 8 Bins not returned 12 Food ; supply of bins 6 Bins on highway 11 Bulky refuse collection 6 Garden waste ; collection 11 Weeds on pavement 6 Assisted collection 11 Bins on highway 6 Charges 10 Leaf Clearance 5 Garden waste ; lost bags 10 Dog Fouling 5 Method of collection 9 Food; collection 5 Litter bins 7 Time of collection 4 Food 6 Garden waste 4 Food; supply of bins 6 Garden waste; collection 4 Weeds on pavement 5 Charges 3 Time of collection 5 Food 3 Blocked drains and gullies (PWC) 5 Bins not returned 3 Overhanging hedges 4 Garden Waste; supply of bags 2 Excess waste 3 Excess waste 1 Leaf Clearance 3 Garden waste; subscriptions 1 Dog Fouling 2 Refuse collection 1 Clinical Waste Collection 2 Salt/Gritting 1 Christmas trees 2 Bin chambers 1 Damaged gullies 1 Street Champions 1 Frequency of collection 1 Assisted collection 1 Vale street 1 Grand Total 353 Envirocrime 1 Grand Total 538

SLIDE 11

Lambeth and Veolia: looking back over 2018/19

Contamination of dry recycling still a challenge

Contamination of comingled recycling in 2017/18 – 3,276 tonnes Contamination of comingled recycling in 2018/19 – 3,338 tonnes (est) Action by Veolia to tackle the problem

We have analysed contamination data in detail every month
We have identified which neighbourhoods are worst affected
Contamination of dry recycling is mostly by food waste and non-

recyclable plastics

Crews and new employees briefed on spotting and reporting
Targeted interventions – door-knocking in worst affected

neighbourhoods

Partnering with Street Champions on peer to peer advice

SLIDE 12

Lambeth and Veolia: looking back over 2018/19

To increase recycling we need to collect food waste

Western Riverside Waste Authority waste composition analysis Oct 2018 found

36.2% ‘putrescibles’ in Lambeth’s kerbside waste, plus
4.5% garden waste

Action by Veolia

Borough-wide project started in March

2019 to promote food waste collection

Over 1,000 caddies requested by

residents in just 3 weeks

SLIDE 13

Lambeth and Veolia: looking back over 2018/19

Main operational projects

We rolled out the electric Mechanical Sweepers, and

tested the new sweeping schedules

Veolia recruited an extra Environmental Manager at its
wn cost, and completed its £150,000 investment in

additional Town Centre cleansing resources

We designed new Google inspection sheets to ensure

EMs check that flytips are cleared

We are ready for the Ultra Low Emission Zone, starting 1

April 2019

SLIDE 14

Lambeth and Veolia: looking back over 2018/19

Main community engagement projects

Environment Forum held November 2018
Food waste collection trial - 23% increase in participation
Engaged with over 1,000 residents at Roadshow events
Recycling competitions at Lambeth Country Show
Targeted interventions to reduce contamination
Flats above shops trial – ready to roll out borough-wide
Promoting recycling on housing estates
Deterring flytipping in hotspots
74 new Street Champions, increasingly from Brixton
61 Freshview events – involving over 500 residents
Continued support for Snow Wardens

SLIDE 15

Lambeth and Veolia: looking ahead to 2019/20

Priorities for operations

Put the new street cleansing schedules ‘live’ on ECHO
Maintain the deep cleansing programme, and keep local

Councillors briefed when their roads are done

Partnership with enforcement to tackle flytipping hotspots
Agree with the Council how to comply with much tighter

Low Emission Zone standards across Greater London, from October 2020

SLIDE 16

Lambeth and Veolia: looking ahead to 2019/20

Priorities for community engagement

Heavy promotion of kerbside food waste recycling
Reduce contamination of recyclate (see above)
Encourage recycling from flats above shops
Apply best practice lessons to encourage recycling from estates
Use new print and digital media to promote recycling
Work with local communities to tackle grot spots
Support community groups trying to reduce single use plastics
Hold another Environment Forum
Promote bulky waste service take-up
Hold a Waste Electronic and Electrical Equipment event
Refresh the signage in timed collection zones
Print and distribute the Welcome Pack

SLIDE 17

Corporate Social Responsibility - Veolia’s local initiatives

Wide range of apprenticeships available to local residents
Socially inclusive recruitment – Blue Sky, Shaw Trust, ex-forces
Improving air quality – electric vehicles; cycle to work scheme
Promoting healthy eating – spin-offs from TRiFOCAL project
Roadshows discouraging single-use plastics

Veolia’s Recycling Fund for Communities – recent local projects

Monthly Thames beach litter picks
Sports Fusion tournaments – plastic free
We refurbished land near Gipsy Hill station
We provided benches made from recycled plastic for older

residents on an estate in Norwood

SLIDE 18

Corporate Social Responsibility - Veolia’s national initiatives

Testing electric refuse collection vehicles in Sheffield,

Westminster and the City of London

Major corporate push to reduce accidents at work
Founder member of the global Alliance to End Plastic Waste –
ver $1billion investment commitment over next 5 years
150 employees trained as Mental Health First Aiders
National careline (‘Carefirst’) to support employees through

personal difficulties

SLIDE 19

Satisfied Lambeth residents

SLIDE 20

END