Outcomes: Whats Important Lambeth and Southwark Public Engagement - - PowerPoint PPT Presentation

Your and Your Family's Health Outcomes: What’s Important

Lambeth and Southwark Public Engagement Event

28 January 2014 Cambridge House

Welcome & Introductions

NHS and Southwark and Lambeth Councils working together to:

To shape care and support around you so you can keep well and stay as independent as possible

Aims of today

• To create a shared understanding of what we

mean by outcomes

• To understand what is important to you and

your family in staying as well and as independent as possible

• To understand what you think are the

important areas to take forward

• This is about you and your life outcomes, not

about the details of what services do

Context

• We measure what services do and how many people they see

etc, but we are not so good at measuring the differences our services make to your life

• We are looking at all adults no matter how well or unwell they

are, including the impact on service users and carers

• This is on-going process
• you and others have already told us what’s important in living your lives

as part of our on-going engagement

• we want to understand these areas in more detail and which areas to

take forward first

• work will continue looking at different groups in more detail
• Services are required to measure outcomes better as part of

national work on integration / joined up services

What is an outcome?

• Spend 5 minutes on your own, with the

person sitting next to you or as a table

Outcome definitions

• “the changes, benefits, learning or other effects

that actually occur as a result of what is done” -

Lambeth Living Well Collaborative

• “a change in health status of an individual or

population which is attributable to a planned intervention or series of interventions regardless

• f whether the interventions were intended to

achieve the change” - The New South Wales Health

Outcomes Program

• Outcomes are important because they describe

how you know when you are doing well

Outcomes

Services really work when

I am … I feel … I can … I do … I live …

Any Questions?

Over-arching

• utcomes
• 1. I live the life I want
• 2. I am part of a community
• 3. I am as healthy as possible
• 4. I am at the centre of my care and support: it is organised

around me

• 5. I can manage my own condition and get support to do this if I

need it

• 6. I live independently
• 7. I have as small a disruption as possible to my life when a crisis

happens

• 8. I feel safe and respected, my dignity is maintained and I do not

experience any discrimination or harassment

Round Table Discussion

Questions

• 1. What does this outcome mean to you?
• 2. How do we know if these outcomes are being

achieved (and how would we measure this?)

• Are these outcomes the right ones? If there is

something missing please go and write it on flip chart at any point during the discussion

• There is a facilitator for each outcome who will come

round the tables and you have 10 minutes discussion

• n each outcome
• Facilitator will collect up your post-it notes

Summary and Next Steps

• What you have told us is important under each over-arching
• utcome will help us define them further
• What you have told us today will inform future work for

specific groups of people

• We will be doing further engagement on detailed outcomes

and people with different needs

• We will use what you’ve told us to work out how we can

measure each outcome so we know the services we plan are working for you

• This will feed into the Southwark and Lambeth Integrated

Care (SLIC) programme of work across Lambeth and Southwark to inform the use of the Better Care Fund

Prioritising

• We want to take all these ideas forward, but we

need to start somewhere

• You can help us prioritise which areas are the

most important for Lambeth and Southwark people

• You have one red dot each, please use this to put

against the outcome on the wall you think is the most important

Contact Details

Email: info@slicare.org Web: www.slicare.org Tel: 020 7525 0385