IGG Agenda 10:15 10:20 Minutes from Previous IGG Meeting 10:20 - PowerPoint PPT Presentation

IGG Agenda 10:15 – 10:20 Minutes from Previous IGG Meeting 10:20 – 10:40 Review of Action Items 10:40 – 11:00 CER Update 11:00 – 11:10 Gemserv Update 11:10 – 11:20 MRSO Update 11:20 – 11:45 ESB Networks Update 11:45 – 12:05 Retail Market Design Service Update 12:05 – 12:10 AOB 12:10 – 12:15 Next Steps All participants are kindly requested to mute their phones when dialled into the forum conference call 2 nd November, 2016 1

Minutes Minutes (v1.0) from IGG meeting 31st August 2016 For Approval Today 2 nd November, 2016 2

IGG Action Items Updated IGG Action List issued in advance of meeting  4 Actions closed since last IGG meeting  7 IGG Actions carried forward 2 nd November, 2016 3

Update on Actions - Closed Org. Assigned AP No. Title to Date Closed Date Raised MRSO Presentations - Suppliers to provide suggestions as to what they want to see in the MRSO IGG Presentations in the future & suggest whether the current forum slide 1013 deck is best placed on the RMDS website only rather than provided at all IGGs. Suppliers 31/08/2016 29/06/2016 DR1180 New Registrations - Suppliers to provide comments on this DR ahead of the 1015 next IGG. Suppliers 31/08/2016 29/06/2016 1012 CER to circulate the Terms of Reference of the IGG to all Participants via RMDS CER 28/09/2016 04/05/2016 Revenue Protection - Suppliers to submit nominee details, if any, for the Revenue 1019 Protection Group to ESBN via RMDS Suppliers 28/09/2016 31/08/2016 2 nd November, 2016 4

Update on Actions - Open Org. AP No. Title Assigned to Date Due Date Raised ESBN to analyse the process where Move out with no Move takes place and make proposals based on existing Supplier processes for best business practise within this area. Process must enable MPs to notify CMS when a move out without a move in takes place. Proposal to be issued to market in the form of a DR. (The issue is an 948/1004 amalgamation of 948 and 1004) ESBN 02/11/2016 14/01/2015 Technical Details - DR covering the importance of appropriate Technical Details (name 986 and phone) to the 016 to be drafted. Detail to be added to MPD 01 & 02 ESBN 02/11/2016 02/09/2015 Green Source Verification Process Clarifications and revised timelines - Suppliers to submit questions/comments to CER (via RMDS) on the Green Source Presentation 1017 outlined by CER. Suppliers 02/11/2016 31/08/2016 Retail Market Code - CER is in the process of considering framework and requirements for a Retail Market Code. Suppliers are requested to submit comments/suggestions to 1018 CER (via RMDS) relating to proposed framework, content and requirements. Suppliers 02/11/2016 31/08/2016 CER Rebrand - CER to provide details of the CER Rebrand & Timelines to Suppliers via 1020 RMDS. CER 02/11/2016 31/08/2016 Suppliers are requested to submit comments on the Terms of Reference of the IGG to 1021 CER via RMDS (linked to IGG Action 1012) Suppliers 02/11/2016 28/09/2016 RMDS to circulate if possible the NI Retail Market Code to Suppliers (linked to IGG 1022 Action 1018) Suppliers 02/11/2016 28/09/2016 2 nd November, 2016 5

CER Update 02.11.2016 6

Retail Market Assurance Services for the Irish Electricity Market Lizzie Montgomerie IGG 2 November 2016 Belfast

Assured Parties – November 2016 Number and type of live participants assured by Gemserv since 2005 4 11 Large 8 Small Self Supplier 7 DSU Export Supplier 27 NB this is not a reflection of the live market position. Gemserv 8

Assurance Services: During October 2016 New Entrants One Large Supplier And One Complete One Small Supplier One Export Only Supplier And One Complete One Self Supplier Complete Gemserv 9

Thank You Lizzie Montgomerie Head of Assurance T: +44 (0) 20 7090 7750 E: Elizabeth.montgomerie@Gemserv.com W: www.gemserv.com

MRSO Update Gerry Halligan 2 nd November 2016

Debt Flagging Jul-16 Aug-16 Sep-16 Automated Automated Total MPRNs received 412 Debt Flag Debt Flag Total CoLEs returned to outgoing supplier 215 Returned for other reason to outgoing 17 supplier (invalid MPRN, switch completed) Valid Debt Flags issued to gaining supplier 180 229 228 Total not cancelled 118 150 158 Total cancelled 62 79 70 Valid Debt Flags as % of total COS 0.7% 0.9% 0.8% 12 esbnetworks.ie

Debt Flagging 900 Total MPRNs received 800 Valid Debt Flags issued Total Cancelled 700 600 500 400 300 200 100 0 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Total MPRNs received 763 509 356 400 379 420 463 428 374 412 0 0 Valid Debt Flags issued 529 229 164 198 163 199 217 208 147 180 277 228 Total Cancelled 51 79 71 48 54 58 54 61 45 62 79 70 13 esbnetworks.ie

Objections – Erroneous Transfers 180 40,000 No. of Objections 160 160 CoS Completions 35,000 140 30,000 No. of CoS Completions 120 No. of Objections 25,000 105 100 92 91 90 89 86 85 85 20,000 79 80 74 74 69 68 68 67 65 64 15,000 59 60 53 52 52 48 47 10,000 40 5,000 20 0 0 14 esbnetworks.ie

Objections Jul-16 Aug-16 Sep-16 No. of Objections 85 105 85 Cancellations from Objections 62 81 58 Objection emails to MRSO 11 15 12 Reasons: Uncontactable by phone 1 2 1 Written communication 1 COS confirmed 10 12 11 Other Escalation emails 3 2 3 15 esbnetworks.ie

Comments on query raised at last IGG on sharp increase in objections for June 2016 • Sharp increase in objections for erroneous transfer recorded in June (May 90 – June 160 – July 85) • Increase mainly due to two losing suppliers • Objections were raised against spread of gaining suppliers • Analysis of cancellations from objections showed cancellations were spread across gaining suppliers • On average 70% of objections for ET are cancelled, the cancellation figure for June is 73% • The gaining suppliers would presumably have completed their own investigations and were satisfied to cancel • No increase in objection emails or escalations received in MRSO • From MRSO perspective, Market Process for erroneous transfer appears to be followed in respect of the data for June 16 Footer esbnetworks.ie

ESBN Presentation to the IGG Aileen Greaves 2 nd November 2016

ESB Networks Update • Revenue Protection Workshop was held • Next meeting scheduled 16th November @ 10.30 same venue • Progressing with CER issues around the Retail Work Plan • Commented on IGG Terms of Reference 18 Footer esbnetworks.ie

ESB Networks I-SEM Programme Presentation to the IGG Theresa O’Neill & James Long 2 nd November 2016

ESB Networks I-SEM Programme - General Update We are continuing to work with the RA’s , the I -SEM Project and the other Meter Data Providers through the I-SEM Metering Working Group. At this time there is no change to our understanding viz • No Changes are indicated to the Harmonised Retail Market Schema or the COBL • D+1,D+4,M+4,M+13 Working day Settlements will operate for ESBN for the I-SEM i.e. No Change to frequency • Need to concurrently operate the SEM and the I-SEM until the Re-Settlement of the SEM has completed • No Meter Data will be price effecting in the I-SEM and so I-SEM will not use the Price-Effecting category • I-SEM Market Trials will run from June-Sept 2017 • The Go-Live date for the I-SEM is 1st Oct 2017 Discussion Request DR1182 was presented and discussed at the last IGG , and for information , no further comments or queries have been raised with us. 20 esbnetworks.ie

ESB Networks I-SEM Programme – Price Effecting Units : Update Price Effecting Units SEM-O have identified 7 Supplier Units that are currently Non-Price Effecting , and they have started work with MRSO to move them to become Price Effecting in the SEM. This means that Eirgrid will become the MDP for them in the SEM . This is expected to be completed shortly. Eirgrid and SEM-O have confirmed the Units that will move from Eirgrid being their MDP in the SEM to MRSO becoming their MDP in the I-SEM . These are the current stats, at time of writing: • 32 Distribution Connected GUs will become NPEG • 12 SUs will become NPED The current List of Distribution Connected Price Effecting Generator MPRNs is available on the RMDS website Distribution Loss Factors | RMDS Please note : this list is subject to change over time We are continuing to work closely with Eirgrid and SEM-O on the cutover implications and the timeline for their moving in the I-SEM. • This will include a detailed consideration of the timelines for the I-SEM Transitional Registration Lock-Down period once it has been confirmed , and the Go-Live date for the I-SEM 21 esbnetworks.ie