IGG Agenda 4 th March 2015 10:30 10:35 Minutes from Previous IGG - - PowerPoint PPT Presentation
IGG Agenda 4 th March 2015 10:30 10:35 Minutes from Previous IGG Meeting 10.35 11:00 Review of Action Items 11:00 11:20 CER Update 11:20 11:30 Gemserv Update 11:30 11:50 MRSO Update 11:50 12:10 ESB Networks Update 12:10
Retail Market Design Service
Minutes from Previous IGG Meeting 10:30 – 10:35 Review of Action Items 10.35 – 11:00 CER Update 11:00 – 11:20 Gemserv Update 11:20 – 11:30 MRSO Update 11:30 – 11:50 ESB Networks Update 11:50 – 12:10 Retail Market Design Service Update 12:10 – 12:20 AOB 12:20 – 12:25 Next Steps 12:25 - 12:30
Retail Market Design Service
Minutes from IGG meeting 14th January 2015 For Approval today
Retail Market Design Service
12 Actions closed since last IGG meeting: 12 IGG Actions carried forward:
Retail Market Design Service
AP No. Title
Date Closed
915 CER to ensure gas revenue protection processes are shared with the IGG CER 14/01/2015 925 CER to get back with a formal response as to what further information they require on LTCA. CER 14/01/2015 927 Meter Tampering - Market to provide feedback as to how they recommend ESBN to handle sites Suppliers 11/02/2015 929 ESBN to provide a step by step process for tampering CER 11/02/2015 932 MRSO / RMDS to co-ordinate the raising of a DR in relation to Cancellation Reason Code OS MRSO/RMDS 11/02/2015 933 Suppliers to revert with position on the Revenue Code of Practice in light of supporting or otherwise, the revised version Suppliers 11/02/2015 934 DR1149 - Suppliers asked to consider if they can check the MPBREFon 016 and 300MM on their side so as to validate the correct Market Message. Linked to previous action 924 Suppliers 11/02/2015 937 ESBN to contact NIE regarding the Anti-PAYG Meter Tampering workshops recently held. S. Gray agreed to action this item ESBN 11/02/2015 938 On receipt of the processes in action items 929 and 930 above Suppliers to review the processes and submit comment Suppliers 11/02/2015 940 Statement of Charges. CER to feedback Supplier concerns in relation to timing and applicability of ESBN Charges to Paul Brandon. Paul to circulate a response Statement of Charges. CER to feedback Supplier concerns in relation to timing and applicability of ESBN Charges to Paul Brandon. Paul to circulate a response CER 11/02/2015 942 Meter Tampering – CER to write a terms of reference for the Work stream Suppliers 11/02/2015 943 ESBN to create generic note to Suppliers detailing items to be considered outside of the Revenue Code of
ESBN 11/02/2015
Retail Market Design Service
AP No. Title Org. Assigned to Date Due Date Raised
917 Notification Address - Suppliers to complete data cleanse & update training material as a preventative measure for future incidents. Suppliers 04/03/2015 10/09/2014 922 RMDS to provide a list of outstanding approved MCRs, including date raised & any previous inclusion in a prioritisation exercise RMDS 04/03/2015 10/09/2014 928 CER to convene a meeting re Disconnection Taskforce actions as well as circulating actions CER 04/03/2015 05/11/2014 939 CER to review comments on processes from Suppliers (Action 938) and set up a Revenue Protection Workshop. Action 923, 925, 926 to be used as supporting documentation CER 04/03/2015 03/12/2014 941 ESBN to investigate the addition of UK addresses to BGE customers ESBN 04/03/2015 03/12/2014 944 CER to develop terms of reference for Revenue Protection (linked to action 933 CER 04/03/2015 14/01/2015
Retail Market Design Service
AP No. Title Org. Assigned to Date Due Date Raised
945 Suppliers to provide feedback to CER on CoS/Debt Transfer Workshops that were held Q4 2014. Suppliers 04/03/2015 14/01/2015 946 CER with the assistance of MRSO to analyse and report back to IGG on the debt flag trends for 2014. CER 04/03/2015 14/01/2015 947 LTNA Suppliers to review LTNA reports received from ESBN and provide feedback to ESBN on any actual/potential initiatives or action taken in relation to them. Suppliers 04/03/2015 14/01/2015 948 Data Protection - ESBN to report back on how the COLE process currently records the moving out of an occupant to identify whether the moved out customer details are retained in the ESBN system. If details are retained data protection concerns need to be investigated ESBN 04/03/2015 14/01/2015 949 CER to adjudicate on Supplier's position on the Revenue Code of Practice. CER 04/03/2015 14/01/2015 950 Multi-site MPRNs. ESBN to send list of MPRNs with Multi-sites to SSE Airtricity ESBN 04/03/2015 14/01/2015
Industry Governance Group 4th March 2015
Work Item End date More details PAYG Policy Q3/Q4 Industry processes for PAYG lifestyle choice suppliers – looking at, inter alia, assurance needs, customer engagement, need for a working practice Cooling off period Q2 Review of CoS process in terms of how the cooling off period should be managed Debt Management Waiting for responses Awaiting responses to determine next steps to the consultation paper published and workshop held in 2014 Price Comparison websites Q3/Q4 Annual audits Potential review of accreditation framework Consumer Survey Q2 Domestic and SME – additional questions re customers who have never switched Compliance and Enforcement Framework Q2 Develop a formalised framework for compliance and enforcement issues – eg a supplier complaining to CER Annual Supplier Audit Q2/Q3 Content to be determined Market Monitoring Q2- Q4 Supplier meeting. Finalise implementation and commence/continue monitoring. Deemed Contracts Q2/Q3 Progress SI underpinning recent CER decision Green Products Q1/Q2 Decision paper Fuel Mix Q3 Decision paper SoLR Q4 Review current processes and publish information note on same Supplier Handbook Q4 Review billing, marketing and sign up provisions as well as looking at general changes driven by the energy efficiency directive
Retail Market Assurance Services for the Irish Electricity Market
Lizzie Montgomerie Neil Grennan-Heaven IGG 4th March 2015 Belfast
Assured Parties – Feb 2015
Gemserv 10
Number and type of live parties assured by Gemserv since 2005
NB this is not a reflection of the live market position.
Gemserv 11
1 2 3
Parties in assurance by process
Assurance Services: Mar 2014 - Feb15
Gemserv 12
New Entrants
One Small Supplier (Two Complete One On Hold) One Large Supplier (One Complete) Four DSU (Complete) Two Self-Suppliers (Complete)
Re- qualification
One Supplier
New Segments
One Supplier Small to Large (Complete) One Supplier – additional segment (Complete)
Market Design Releases
MCR1137 (complete) MCR1037 (complete) MCR1033 (Complete)
Defects
13100 (complete) 13058 (complete) 13078 (complete)
Post Implementation Review
Assurance Services: Forward Work Plan
Gemserv 13
February/March 2015 Later 2015
IPT
IPT
Re-qualifcation
Post Implementation Review Outcome
Gemserv 14
Respondents cover 90% volume of Metering Points: 7 Suppliers Unaware Fully aware Not Implemented Fully Implemented Fully Verified Not verified
Manual processes – changes not required & therefore not verified
Post Implementation Review Lessons Learned
Gemserv 15
Not-satisfactory More than Satisfactory
Send questionnaire after each change and not at the end of the year Ask Suppliers to fill out the questionnaire immediately after the change so its fresh in the mind
Lizzie Montgomerie Head of Assurance T: +44 (0) 20 7090 7750 E: Elizabeth.montgomerie:@Gemserv.com W: www.gemserv.com
MRSO Update
Gerry Halligan 04 March 2015
18 esbnetworks.ie
Market Message 010
January February March April May June July August Septembe r October November December 2013 22,930 24,475 26,327 28,580 29,120 26,426 32,371 29,258 26,997 27,646 25,232 19,063 2014 24,339 27,531 28,279 33,915 30,387 28,754 33,560 31,262 33,495 36,321 35,743 24,768 2015 29,927 32,316 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000
2013 2014 2015
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Market Message 105L
January February March April May June July August Septemb er October Novembe r Decembe r 2013 18,434 19,665 23,585 23,382 25,581 22,922 26,192 25,831 22,357 22,640 22,600 18,078 2014 18,159 22,308 24,568 28,254 30,517 22,914 28,014 26,735 28,590 28,553 33,776 24,219 2015 22,833 28,140 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000
2013 2014 2015
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COS in-progress 2nd March 2015 – 8,752
switches outstanding and reason
time-out
cancellation
Open Service Order Oct 2014 1 Nov 2014 5 Dec 2014 9 Jan 2015 17
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COS and CoLE
Month Explicit CoLE Inferred CoLE Total CoLE Total 010 % Explicit CoLE % Total CoLE Dec-14 4,930 5,309 10,239 24,768 20% 41% Jan-15 5,444 6,067 11,511 29,927 18% 38% Feb-15 5,803 6,449 12,252 32,316 18% 38%
22 esbnetworks.ie
Registration Rejections %
January February March April May June July August Septembe r October November December 2013 1.7% 1.6% 2.2% 2.1% 1.7% 1.8% 2.1% 2.3% 2.7% 2.7% 3.0% 2.5% 2014 2.6% 2.0% 2.1% 2.1% 2.4% 2.3% 2.8% 2.6% 2.8% 2.9% 2.5% 2.9% 2015 2.2% 2.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5%
2013 2014 2015
23 esbnetworks.ie
Debt Flagging
Dec-14 Jan-15 Feb-15 Total MPRNs received 514 733 846 Total inferred CoLEs returned to outgoing supplier 250 263 405 Returned for other reason to outgoing supplier (invalid MPRN, switch completed, explicit CoLE) 23 31 63 Valid Debt Flags issued to gaining supplier 241 439 378 Total cancelled 92 113 150 Valid Debt Flags as % of total COS 1.0% 1.9% 1.3%
24 esbnetworks.ie
Debt Flagging
Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Total MPRNs received 713 681 857 1027 920 899 908 762 718 514 733 846 Valid Debt Flags issued 377 379 464 555 500 416 458 359 359 241 439 378 Total Cancelled 90 114 136 155 176 124 131 130 135 92 113 150
200 400 600 800 1000 1200 Total MPRNs received Valid Debt Flags issued Total Cancelled
25 esbnetworks.ie
Disputed Reads
174 185 186 164 182 137 113 120 101 121 130 105 178 206 244 169 173 175 194 265 155 151 194 205
50 100 150 200 250 300
26 esbnetworks.ie
Total Withdrawal of 310 reads for all Suppliers
949 880 996 1,059 1,549 1,529 1,297 1,121 885 646 824 901 848 868 999 923 1,322 1,197 1,279 1,184 1,050 985 1,092 1,099 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0%
200 400 600 800 1,000 1,200 1,400 1,600 1,800 2,000 2,200
Withdrawal of 310 Reads Withdrawals as % of Completions
27 esbnetworks.ie
Objections – Erroneous Transfers
38 59 70 52 73 91 109 95 101 47 94 113 107 136 68 42 68 61 83 91 74 64 52 52 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 20 40 60 80 100 120 140 160
CoS Completions
28 esbnetworks.ie
Objections
Dec-14 Jan-15 Feb-15
64 52 52 Cancellations from Objections 28 32 23 Objection emails to MRSO 4 9 10 Reasons: Uncontactable by phone 1 1 Written communication COS confirmed 2 7 8 Other 1 2 1 Escalation emails 4 3 6
ESB Networks Update
Theresa O’Neill & Carmel O’Connor
30 esbnetworks.ie
Prepayment Meter Stats
Keypad Meter Stats
Token Meter Stats
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METER READING
CUSTOMER READINGS
32 esbnetworks.ie
210MMs
2010 – 393,000 market messages with customer readings forwarded by Suppliers. 2014 - 950,000 market messages with customer readings forwarded by Suppliers. January 2015 – the first time the monthly number of 210MMs has exceeded 90,000.
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33 esbnetworks.ie
I IMPLAUSIBLE READINGS
Volume of 210MMs received on 20TH FEB was 2,400 of which 600 were implausible – 25%. The running of this daily report once took 2-3 hours – due to hugely increased volumes it is now taking over 10 hours. The large number of implausible readings is causing delays in releasing valid readings. This will eventually lead to delays for Suppliers
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34 esbnetworks.ie
Supplier Responsibilities
readings they receive
ESB Networks
supplier should be looking for in order to prevent an implausible read e.g. customer reading less than the previous actual reading
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Questions/Comments?
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ESBN Presentation to the IGG
Sundry Items
Theresa O’Neill
4th March 2015
37 esbnetworks.ie
Update
2 Reads sent in one message to suppliers – Code Correction
We are planning for a Go-Live on Wednesday 27 May 2015
No Outage will be needed, the changes can go live during a working day
Thank You
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Notification Addresses
4th March 2015
40 esbnetworks.ie
Notification Addresses
We updated the IGG in September 2014 on Notification Address Issues : On 25th July a customer contacted Joe Duffy Show regarding a planned outage card he received from Networks. The address was in Cork and had United Kingdom as part of the address. On investigating this MPRN no. we discovered that the Site Address was correct but that the Notification Address had United Kingdom in the Country Field. Networks looked at the Notification Addresses we have on all MPRNs and found that there were approx. 900 MPRNs that had an Irish address with United Kingdom appended in the country field on the Notification Address. The Notification Address ‘belongs’ to the Supplier and no verification is done on the information that we receive from Supplier. Networks also had this issue in 2011, and also last year where a customer posted a photo on Twitter of a letter with UK/GB on a Dublin address. The issue on that MPRN no. was also with the Notification Address.
41 esbnetworks.ie
Notification Addresses – Action Item 941
IGG Action Item 941 - ESBN is investigating why there are some MPRNs on the Central Market System that have UK addresses in the correspondence addresses Findings: there are two main reasons 1. Suppliers sending in UK in the Notification Address on 010MM and 013MM 2. We have found that the COS process can in some cases result in the MPRN incorrectly holding onto a notification address which wasn’t sent in from that Supplier And
is clearly within Ireland , and from that have identified cases where they do not have an invalid address in their system and so they cannot correct it by sending in the 013MM.
system and are able to make the correction themselves
COS issue , we propose its not urgent just now and would be looked at later.
42 esbnetworks.ie
Also from September 2014
We are asking Suppliers to be vigilant when inputting all addresses but especially Notification Addresses. We would also like to remind all Suppliers of the agreed rules around addresses. Below are the links to this information on the RMDS WebSite as well as slides on this topic which were presented to the IGG in 2011 http://rmdservice.com/data-standards/
look here for document:
Retail Electricity Market Address and Customer Name Data Standards http://rmdservice.com/job-aids/
Under Data Standards, look for document:
Address and Customer Name Job Aid http://www.esbextra.ie/RMDS/processor/RMDSFileHandler?filename=RMDS IGG Presentation 20111212 v1.0.ppt See pages 25 thru 27
Vulnerable Customers
Reconciliation Exercise 4th March 2015
44 esbnetworks.ie
Vulnerable Customers Reconciliation Exercise - Update
Vulnerable Customer attributes, i.e. Life Support and all other attributes.
registered on Supplier side and vice versa.
a VC flag to be created when the Supplier did not request same.
Supplier does not, ESBN will take off that VC attribute from that MPRN (no 114MM will issue for these)
feedback , at time of writing we are waiting for information from 2 Suppliers
to the Supplier who can send in a 013MM to adjust.
Eircodes
ESBN Update to the IGG
4th March 2015
46 esbnetworks.ie
Eircodes – Background to DR1140
– ESB Networks are the first step within the ESB Group in facilitating this process
data from the Central Market System be made available for Eircodes
where data matching has been possible
Market System to allow for the addition of the new Eircode values
Eircodes and also additional work that could be considered (all this is for discussion)
– Will an Eircode cause problems if it comes across without Supplier system changes? – How much work will be required to enable Eircodes?
47 esbnetworks.ie
Eircodes – Query from a Supplier
We got this query from a Supplier Q If we were to implement Eircodes internally and prior to the Market Change then will the 010MM be rejected if the Meter Point Address Postal Code field is populated with the Eircode A This 010MM would be outsorted for manual review by MRSO. – And, as normal, the Central Market System would not store the Eircode from the 010MM in the Meter Point Address Postal Code field after the COS completes Further Info
010MM without an identical matching Meter Point Address Postal Code (or none at all) then this 010MM would be outsorted for manual review by MRSO. – And as normal the Central Market System would retain the Eircode in the Meter Point Address Postal Code field , and send it out on the MM105 to that Supplier after the COS completes
012W message
Code field for the 013MM message
mis-match (…consider implications for Debt Flagging MCR1111)
48 esbnetworks.ie
Eircodes – Timeline Considerations
at the same time as ESBN
and Suppliers’ systems , which will lead to Message Rejections and Outsorts for MRSO and the ESBN Address Bureau that will have to be manually cleared, and will lead to delays.
each trigger the sending of a 114MM to the Registered Supplier – Therefore the implementation will be spaced out ESBN is asking Suppliers & TSO to feedback your comments - is 18th March OK?
Retail Market Design Service
4th March 2015
Retail Market Design Service
MCR 1156 V2.0 – Cancellation Reason Code OS on 111A MM
What is proposed in MCR 1156
Market Design information is revised to instruct on the non use of Cancellation Reason Code OS on the 011 MM once the 10 day objection period has elapsed. This will prevent it being auto populated on the 111A.
It is suggested that one of the other appropriate and allowable cancellation codes are used (such as SE) under these circumstances.
Manage validation errors caused by Suppliers receiving 111A MM (where their systems cannot accept them) on a case by case basis in MRSO.
Optional
based on the number of cases identified, that the technical solution is optional for Suppliers.
At Today’s Meeting:
Retail Market Design Service
DR 1140 V1.0 – Introduction of Eircodes into the Retail Market in Ireland
What is proposed in DR 1140
the Central Market System be made available for Eircodes
matching has been possible
System to allow for the addition of the new Eircode values
also additional work that could be considered (all this is for discussion)
At Today’s Meeting:
Retail Market Design Service
4th March 2015 Page 52
Retail Market Design Service
4th March 2015 Page 53
To ensure the Annual Survey more accurately reflects the year being surveyed (in this case 2014) the survey has been moved to the month of January.
The survey was issued on 16th January 2015 with a return date14th February 2015
All Market Participants were encouraged to respond as we action items arising out of the survey to improve service delivery to the Market.
New – A separate ReMCoDS survey is to be completed Survey Statistics
38 Question Survey was conducted between 16th January 2015 and 14th February 2015
Survey Results circulated 26th February 2015
14 Responses out of a possible 34 Received – a 63% improvement over last year.
Questions covered 4 Main Categories:
Introduction
Retail Market Design Service
4th March 2015 Page 54
Action Reporting
2013 Survey Action Action Taken 2014 Survey Feedback
In 2013 For Co-ordination and communication of Market Assurance Activities RMDS received scoring of Very poor In relation to PIR surveys and the highest score we got elsewhere was Good with no Very Good score. This is an area of concern especially as we did not get any elaboration of the reasons for this in the comments section. RMDS welcomed feedback from MPs. None was provided. No specific action as taken in the absence of feedback other than being cognisant of the co-ordination and communication aspect for these activities in 2014. RMDS only scored Very Good or Good in the 2014 Survey. Look at the timings of the Forum Meetings to allow the visiting delegation depart earlier with the home delegation remaining and having their jurisdictional meeting as the last of the three Forum Meetings. The timings of the Forum Meetings were changed to have the visiting groups meeting first to provide an afternoon departure 92% of MPS approved of the change DR/MCR Process Timings and Pace Detailed Presentation of the Process to the IGG 75% of respondents are now satisfied with the timings and pace of the DR/MCR Process Identify all DRs and MCRs that are on Hold Website amended to provide this in Q3 2014 Scoring for this page in 2013 was 100%
Very good but 8% rated the page that reflected this change poor.
Retail Market Design Service
4th March 2015 Page 55
2015 Actions
Survey Question Action Action Taken 2015 Survey Feedback
Q35 & Q36 Investigate further the use of the Eligible Customer List (Extranet) and determine whether it is perhaps redundant with the production of the monthly Downloadable Meter Point Files (SFTP). 2015 Report 2015 Report Q27 RMDS to clearly define what constitutes the market design. 2015 Report 2015 Report General Provide a wider range of scoring choices where appropriate and ensure where an MP cannot respond there is an N/A option. 2015 Report 2015 Report
Retail Market Design Service
4th March 2015 Page 56
RMDS Service
For 2014 our score improved for the “Quality and speed of RMDS response” increasing from 33% in 2013 for Very Good to 62% in 2014 for Very Good in 2014 - an improvement
In 2014 there was a doubling of our Very Good score for keeping the Market informed of changes and announcements.
There was a 57% improvement in our Very Good Score to 69% when MPs scored their dealings with RMDS generally. Market Assurance
When asked a number of questions in relation to our Assurance Service Provider all MPs scored our Service Provider either Good or Very Good.
Survey Analysis
Retail Market Design Service
4th March 2015 Page 57
Market Design
Respondents rated RMDS either Very Good or Good in terms of their expertise & Support at some recent Market Initiatives e.g. LTCA, CoS Workshops, Debt Flagging and SMART Metering.
One third of respondents advised that they did not have a clear understanding of what comprises the “Market Design”. RMDS Website
The RMDS website scored highly for ease of navigation, content and speed of updating. There was concern in relation to the search functionality of the website.
The Search function will return results from the titles and the bodies of posts and pages, and from media titles, all text, file names, and captions. It will not find a word or phrase within a document on our website which is the same way as Google performs for example.
Two thirds of respondents were not in favour of a separate ReMCoDS website. Two Small, 1 Large and 1 Self Supplier (a third of respondents) were in favour.
Survey Analysis (cont…)
Retail Market Design Service
4th March 2015 Page 58
SFTP and Extranet
All respondents rated the SFTS either Very Good or Good.
One un-identified Large Supplier rated the Extranet Poor.
67% of respondents don’t use the Eligible Customer File on the Extranet. Would respondents be interested in the Survey Analysis Report? If so, it can be posted on the calendar.
Survey Analysis (cont…)
Retail Market Design Service
Market Releases
Non Schema Release 2015
2nd Minor Market Release 2015 – End Q2 2015
Schema Release 2015 – Details to follow
MCR Title Detail Delivered by MCR 1136 131 MM to be added to Messages Tab on Extranet ESBN have confirmed a possible Q4 2015 Delivery ESBN - NSR/MMR MCR1151 Add the Meter Multiplier and Meter Category code value for each relevant MPRN to the COM_REG and DOM_REG files available on the Secure File ESBN have confirmed a possible Q4 2015 Delivery. ESBN - NSR/MMR MCR Title Detail Delivered by MCR 1149 Request that Suppliers ensure that they submit only one active COLE 016MM for an MPRN WP and Documentation changes to be performed. WP is currently in practice. RMDS - MMR DR1156 Cancellation Reason Code OS on 111A MM Once approved hope to be included in MMR RMDS - MMR
Retail Market Design Service
Action 922
ACTION 922 - RMDS to provide a list of outstanding approved MCRs, including date raised & any previous inclusion in a prioritisation exercise
Full spreadsheet is available on calendar and has been distributed to IGG list. It is correct as of 27.02.2015
16 Approved / Approved but on Hold MCRs
8 are Schema Impacting and 8 are non Schema Impacting
5 of the 8 Non Schema are being included in Releases during 2015
2 of the Schema Impacting are being included with the next Schema release (TIBCO rewrite)
That leaves 9 non delivered MCRs. Of these 9 MCRs
Are the 9 non delivered MCRs still valid? MP & RMDS initiative to establish this.
RMDS continues to work on a MCR register and database
Retail Market Design Service
Action 922
MCR TITLE DATE RAISED TYPE NUM PRIORITIS ATIONS MCR 1151 Add the Meter Multiplier and Meter Category code value for each relevant MPRN to the COM_REG and DOM_REG files available on the Secure File Transfer System (SFTS) 21/07/2014 Non Schema 2 MCR 1150 Change the method of providing DUoS Billing Information.... Read more 13/05/2014 Non Schema 1 MCR 1149 Request that Suppliers ensure that they submit only one active COLE 24/03/2014 Non Schema 2 MCR 1136 131 MM to be added to Messages Tab on Extranet 06/08/2013 Non Schema 2 MCR 1135 Market Webservice as opposed to a Market Website to provide On-Demand Customer Information.... Read more 22/05/2013 Non Schema 2 MCR 1133 Working Practice for Grouped Unmetered Debt Flagging.... Read more 23/04/2013 Non Schema MCR 1122 Introduction of Flag into the Market Design to identify Sites with Essential Plant.... Read more 21/05/2012 Schema 1 MCR 1114 Post-Harmonisation Sundry Technical Changes to HBL Schema.... Read more 26/01/2012 Schema MCR 1111 Automated Debt Flagging Solution.... Read more 16/12/2011 Schema 1 MCR 1096 Customer Service Special Needs – expansion of ROI code set to align with NI practice.... Read more 22/07/2011 Schema 1 MCR 1001 Increase number of days for a Customer Read for a COS to match the Supplier Cooling Off Period - 7 Working Days 13/04/2010 Non Schema 1 MCR 0176 Email Address Validation.... Read more 07/05/2009 Schema 2 MCR 0175 New Reject Reasons for Address Change Rejection.... Read more 07/05/2009 Schema 2 MCR 0073 Proposal to make first name mandatory on market messages.... Read more 05/01/2006 Schema 3 MCR 0069 Irish language character set.... Read more 01/12/2005 Schema 2 MCR 0062 New rule for MPD1 NQH Change of Supplier.... Read more 08/08/2005 Non Schema 2
Retail Market Design Service
Other
MMR - went live on 11.04.2015 with ROI Market Design at 10.4
LTCA – ESBN will provide a collated response to questions raised by CER. The LTCA WG will reconvene once this information is available.
Retail Market Design Service
Upcoming Outages for ROI
http://rmdservice.com/outages-2015/
Retail Market Design Service
Retail Market Design Service
Diary dates for next IGG meeting:
Wednesday 13th May 2015 - Dublin Dates included on Calendar of Events on RMDS website www.rmdservice.com
Retail Market Design Service
Diary Dates for next Conference Call:
Wednesday 8th April 2015 Dates included on Calendar of Events on RMDS website www.rmdservice.com
Call details are as follows:
Ireland Local Call Dial-In Number: 01 2475479
Std International Dial-In Number: +44 (0) 203 4333578 Conference code: 1663328269
Retail Market Design Service
Thank You