THE ABCS OF SAFETY UNDERSTANDING WHY PEOPLE DO WHAT THEY DO! - - PDF document

Slide 1

THE “ABC’S” OF SAFETY

UNDERSTANDING WHY PEOPLE “DO” WHAT THEY DO! JAHolmes Consulting L.L.C. 888-731-6020

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LEARNING OUTCOMES

• Identify and understand common terminology of

ABC Analysis

• How and when to use this analysis in daily safety

conversations

• Build an action plan for utilizing the strongest,

positive consequence to reinforce or change behavior

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SETTING THE STAGE FIRST - A SHOW OF HANDS

• How many have heard of Behavior Based Safety (BBS)?
• How many have clients that use, or you use BBS currently?
• What is the SCIENCE definition of a Behavior?
• An Observable Action
• From your 6th grade English class – how do we describe actions?
• VERBS

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Slide 4 WHAT IS ABC ANALYSIS?

A TOOL TO HELP YOU UNDERSTAND BEHAVIOR

A B C

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ABC ANALYSIS

• A Behavior Science tool used to understand

the WHY to a person’s behavior

• Has 3 main categories
• Antecedents
• Behavior
• Consequences with POWER Factors

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HOW IT IS USED

• Better understand for “WHY” people do any behavior
• To analyze the root cause of “At-Risk” behaviors
• From that information – we have a roadmap to help

influence behavior change

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Slide 7

Failure to wear face shield or eye protection while handling Hazardous Materials S/LU- SC+ SC+ SC+ Not available Peer pressure In a hurry No one else does Lack of training Time of day Scratched / dirty Risk perception low Injury Reprimand Save time Comfort Convenience Peer approval Better vision SU- SC+ SC+

A B C

ABC Analysis of An At-Risk Behavior

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Room not available

A B C

Production demands No one else does it Lack of training Low perceived value No clear expectation Failure to hold safety meetings Production goal met — avoid hassle Poor performance review Saves time Avoid hearing complaints in meetings SC+ LU- SC+ SC+

ABC Analysis of An At-Risk Behavior

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NOW IT’S YOUR TURN

• You may have to get up and move to a place where you can discuss with 5-7 people

each group

• Identify an at-risk behavior seen in your work environments (you’ll have to come to

agreement on 1)

• Name some of the antecedents or “triggers” to the at-risk behavior
• Determine the Consequences
• Add the Power Factors: S/L; C/U; +/-

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Slide 10

NEUROSCIENCE IS A LARGE PART OF THIS “A”

• What comes before a behavior?
• Thoughts - Electro
• Feelings – Chemical/Hormones
• Functions of the electro-chemical brain
• How the brain works 101!

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My Family is important

A B C

Paying my bills My co-workers will keep an eye

• n me

I do my JHA’s before I start work I want to work safely My company and managers care about me Production goal met without incidents Stellar safety performance review Saves time doing job right No Injury/Discipline SL+ SL+ SC+ SC+

Safe Behavior – What You Want Employee TO Do

Checks MSDS/Labels/Placards

• n containers before

moving/storing

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SO, YOU ASK, HOW DO WE CREATE THOSE TRIGGERS/ANTECEDENTS?

• Can you MAKE anyone change?
• Have you tried it on your kids or significant other?
• How did that go for you?
• You must be a credible source for people to want to follow in order to use your…

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Slide 13

SPHERE OF INFLUENCE

• What you have control over?
• Only 4 things!
• What you can influence?
• What you have no control over – Let it Go (Unless its about a safety issue)!

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BEST TOOL TO HELP YOU INFLUENCE SOMEONE

• FEEDBACK
• Soon
• Certain
• Positive Feedback
• What type of situations do we give feedback?
• Information about what they are doing well.
• Recognition of their choices to work safely
• How often do you deliver SC+ Feedback now?

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HOW TO DELIVER FEEDBACK FOR SAFE BEHAVIOR

Situation

S

Behavior

B

Impact

I

Give your feedback some context. Describe the action(s) that someone did. What is the result of their behavior – on them, co- workers, family? Describe what was happening,

• r when you observed the

situation Use VERBS, action words What was the impact on you. Use “I” statements

15

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Slide 16

FEEDBACK TO GUIDE AWAY FROM RISK BEHAVIOR

Situation

S

Behavior

B

Impact

I

What, when, where context for the at-risk behavior. Describe the at-risk behavior

• bserved

What COULD be the result of their behavior – on them, co- workers, family?

PAUSE

Here is where you have the conversation about their choices and responsibility for their own safety Get Commitment that the next time they do this task, they will do what was discussed to be safer Employee does the “Safe” behavior The new impact/consequences for doing their work safely

16

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WHERE, WHEN, AND WHY THIS IS USED

• What do you think?
• Where would you use this tool?
• Incident analyses
• Safety walkarounds
• Peer to Peer observations
• At Home
• When?
• Why?
• Greater assurance for behavior change
• Less or eliminated incidents/injuries

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WHERE CAN YOU APPLY ONE THING FROM THIS TOPIC?

• In your notebooks
• Identify 1 -2 things you WILL do to reinforce or change behavior at work regarding

safety:

• For Yourself OR With a Co-worker
• Remember: What you have Control over AND Sphere of Influence
• Share some examples

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Slide 19

WHAT’S NEXT

• Do you WANT to improve safety in your workplace?
• Do you NOW recognize that behaviors can change with credible influence?
• Are YOU a credible leader in safety?
• Make safer choices NOW!

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THE “ABC’S” OF SAFETY

UNDERSTANDING WHY PEOPLE “DO” WHAT THEY DO! JAHolmes Consulting L.L.C. 888-731-6020 – Assessments, Training, Coaching, Behavior Based Safety Consulting

THANK YOU!

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