THE ABCS OF SAFETY UNDERSTANDING WHY PEOPLE DO WHAT THEY DO! - PDF document

Slide 1 ___________________________________ ___________________________________ ___________________________________ THE “ABC’S” OF SAFETY UNDERSTANDING WHY PEOPLE “DO” WHAT THEY DO! ___________________________________ JAHolmes Consulting L.L.C. 888-731-6020 ___________________________________ ___________________________________ ___________________________________ Slide 2 ___________________________________ LEARNING OUTCOMES • Identify and understand common terminology of ___________________________________ ABC Analysis • How and when to use this analysis in daily safety conversations ___________________________________ • Build an action plan for utilizing the strongest, positive consequence to reinforce or change behavior ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 3 ___________________________________ SETTING THE STAGE FIRST - A SHOW OF HANDS • How many have heard of Behavior Based Safety (BBS)? ___________________________________ • How many have clients that use, or you use BBS currently? ___________________________________ • What is the SCIENCE definition of a Behavior? • An Observable Action • From your 6 th grade English class – how do we describe actions? • VERBS ___________________________________ ___________________________________ ___________________________________ ___________________________________

Slide 4 ___________________________________ ___________________________________ A B C Analysis ___________________________________ WHAT IS ABC ANALYSIS? ___________________________________ A TOOL TO HELP YOU UNDERSTAND BEHAVIOR ___________________________________ ___________________________________ ___________________________________ Slide 5 ___________________________________ ABC ANALYSIS • A Behavior Science tool used to understand ___________________________________ the WHY to a person’s behavior • Has 3 main categories • Antecedents ___________________________________ • Behavior • Consequences with POWER Factors ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 6 ___________________________________ HOW IT IS USED • Better understand for “WHY” people do any behavior ___________________________________ • To analyze the root cause of “At - Risk” behaviors ___________________________________ • From that information – we have a roadmap to help influence behavior change ___________________________________ ___________________________________ ___________________________________ ___________________________________

Slide 7 ___________________________________ ABC Analysis of An At-Risk Behavior A B C ___________________________________ Not available Failure to wear Injury SU- face shield or eye Peer pressure protection while Reprimand S/LU- handling Hazardous In a hurry Materials ___________________________________ Save time SC+ No one else does Comfort SC+ Lack of training Convenience SC+ Time of day ___________________________________ Peer approval SC+ Scratched / dirty Risk perception Better vision SC+ low ___________________________________ ___________________________________ ___________________________________ Slide 8 ___________________________________ ABC Analysis of An At-Risk Behavior A B C ___________________________________ Room not Failure to hold Production goal met — avoid available safety meetings SC+ hassle Production demands Poor ___________________________________ performance LU- No one else review does it Lack of training Saves time SC+ Low perceived value ___________________________________ Avoid hearing complaints in SC+ No clear expectation meetings ___________________________________ ___________________________________ ___________________________________ Slide 9 ___________________________________ NOW IT’S YOUR TURN • You may have to get up and move to a place where you can discuss with 5-7 people ___________________________________ each group • Identify an at- risk behavior seen in your work environments (you’ll have to come to agreement on 1) • Name some of the antecedents or “triggers” to the at -risk behavior ___________________________________ • Determine the Consequences • Add the Power Factors: S/L; C/U; +/- ___________________________________ ___________________________________ ___________________________________ ___________________________________

Slide 10 ___________________________________ NEUROSCIENCE IS A LARGE PART OF THIS “A” • What comes before a behavior? ___________________________________ • Thoughts - Electro • Feelings – Chemical/Hormones • Functions of the electro-chemical brain ___________________________________ • How the brain works 101! ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 11 ___________________________________ Safe Behavior – What You Want Employee TO Do A B C ___________________________________ My Family is Production goal Checks important met without SL+ MSDS/Labels/Placards incidents Paying my bills on containers before moving/storing My co-workers Stellar safety ___________________________________ will keep an eye performance SL+ on me review I do my JHA’s Saves time before I start SC+ doing job work right ___________________________________ I want to work safely No SC+ My company and managers care about Injury/Discipline me ___________________________________ ___________________________________ ___________________________________ Slide 12 ___________________________________ SO, YOU ASK, HOW DO WE CREATE THOSE TRIGGERS/ANTECEDENTS? • Can you MAKE anyone change? ___________________________________ • Have you tried it on your kids or significant other? • How did that go for you? ___________________________________ • You must be a credible source for people to want to follow in order to use your… ___________________________________ ___________________________________ ___________________________________ ___________________________________

Slide 13 ___________________________________ SPHERE OF INFLUENCE • What you have control over? ___________________________________ • Only 4 things! • What you can influence? ___________________________________ • What you have no control over – Let it Go (Unless its about a safety issue)! ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 14 ___________________________________ BEST TOOL TO HELP YOU INFLUENCE SOMEONE • FEEDBACK ___________________________________ • Soon • Certain • Positive Feedback • What type of situations do we give feedback? ___________________________________ • Information about what they are doing well. • Recognition of their choices to work safely • How often do you deliver SC+ Feedback now? ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 15 ___________________________________ HOW TO DELIVER FEEDBACK FOR SAFE BEHAVIOR Situation Behavior Impact ___________________________________ S B I Give your feedback some Describe the action(s) that What is the result of their context. someone did. behavior – on them, co- ___________________________________ workers, family? Describe what was happening, Use VERBS, action words What was the impact on you. or when you observed the Use “I” statements situation ___________________________________ 15 ___________________________________ ___________________________________ ___________________________________