ETNA Coffee Technologies Company presentation ETNA Coffee - - PowerPoint PPT Presentation

Welcome ETNA Coffee Technologies Company presentation

ETNA Coffee Technologies

– History – Strategy – Competences – Product overview – Factory tour

• History of almost 160 years (est. 1856)
• Nearly 25 years experience in hot drink concepts for the OOH market
• Supplied more than 300.000 machines to its customers
• Head office in Doetinchem, the Netherlands

History

ETNA headquarters Doetinchem

Customers all over the world

Customers all over the world

MISSION ETNA operates worldwide, constantly seeking to offer her partners “value for money solutions”, resulting in high quality coffee prepared by highly user-friendly machines with a contemporary design and low total cost of ownership.

Strategy

• Products

– 4 Technologies (instant, fresh brew, espresso, liquid) – Focus on Table Top – OCS, with strong tendency to HoReCa solutions

• Distribution

– Intensive distribution policy – Selective distribution – Private label policy We never compete with our customers!

• Value for money solutions

– High “in cup” quality – User-friendly – State of art design – Low total cost of ownership

Strategy

Specific Competences

• Private label partner
• Design & manufacturing
• R&D
• Zero defect on critical / safety errors
• Tracking and tracing
• Customer support
• Continuous product improvement

R&D Competences

• In house:

– Knowledge about all Coffee technologies

• Design and engineering
• Mechanical engineering
• Hard/software engineering
• Lab facilities (climate chamber)
• Certification management
• Documentation
• Project management
• External

– Global network of specialized suppliers and development partners

Design & manufacturing

• Design & engineering by ETNA
• Moulds investments by ETNA
• Outsourcing manufacturing of components

– Best components, best quality, best price

• Logistics

– Purchase components based on customer forecast

• Built to order

– Convert components to machine upon requirement – No added value on stock (only 1 day production in warehouse)

• Safety stock for selected models/customers

Branch organizations Machine certificates

Assembly, Testing and Packaging

• Pre-assembly
• Assembly

– Flexible machine assembly line – Flow production

• Testing

– Electrical safety (no side panels) – Functional testing

• Final testing

– Electrical safety (with side panels)

• Packaging

Tracebility

• Machines

– Bar code / serial number – Bill Of Material (BOM) linked to serial number of machine – Bill Of Material (BOM) saved and stored at test location

Customer Support

• Pro active approach
• Technical product training (train the trainer & engineers)
• Technical support (phone, e-mail & dealer login)
• Processing customer feedback
• Rapid spare parts delivery
• New product introduction

Continuous Product Improvement

• Reduction of total cost of ownership
• Change management

– Initiated both internally and externally – Engineering change request – Engineering change order – Registration and monitoring in database

• New features

Examples of new features

• Closable container outlet
• Lower steam trap
• Smoother mixing bowl material
• Detachable mixer base
• New hardware & software platform

• Design for assembly and disassembly
• High preference for recyclable materials
• Energy saving through software programming
• Reduction of waste (packaging materials etc)
• Use of low energy consuming LED technology
• All machines are ROHS compliant (Reduction Of Hazardous Substances)
• Complies to WEEE directive (recycling of electrical components)

Sustainability

ETNA Dorado product range exclusively with coffeemaxx

Dorado

Dorado

Product range

• Optional available in Platinum Silver
• And Exclusive white

Dorado / Tucana features

Glass front Large user interface display Double drink dispense Large branding area Large number of selections Intelligent dispense area lighting Rotatable and in height adjustable cup stand Clearly separated drink dispense points 2 cup sensors

Dorado / Tucana features

New developments Dorado / Tucana

• Capacitive selection buttons
• 10” TFT display
• Cup warmer
• Gastro back panel
• MDB / EVA-DTS
• New bean hopper

Liquid Coffee Concentrate

• Liquid coffee concentrate

Small Medium

coffee coffee, topping, chocolate

Dorado / Tucana compact

• Espresso Compact

Part of Dorado family Basic specification Beans 700 gram Topping 650 gram Chocolate 775 gram

• Instant Compact

Part of Dorado family Basis specification Instant coffee 250 gram Topping 650 gram Chocolate 775 gram Sugar 900 gram

Private label for Redbeans

• Privat label machine for Redbeans