Return to travel in Covid-19 recovery New Normal Kathy Myers, VP - - PowerPoint PPT Presentation

Return to travel in Covid-19 recovery “New Normal ”

Kathy Myers, VP Business Development

US Travel Association Guidelines

• Adapt operations, modify employee practices and/or

redesign public spaces to help protect employees and customers.

• Implementing touchless solutions, where practical, to

limit the opportunity for virus transmission while also enabling a positive travel experience.

• Adopt and implement enhanced sanitation procedures

specifically designed to combat the transmission of COVID-19.

• Promote health screening measures for employees and

isolate workers with possible COVID-19 symptoms and provide health resources to customers.

• Establish a set of procedures aligned with CDC

guidance should an employee test positive for COVID-19.

• Follow best practices in food and beverage service to

promote health of employees and customers.

Top of mind for Companies as business travel resumes

 Duty of Care  Rewrite Travel Policies  Communication Plans and Surveys  Education for travelers to have confidence to resume travel  Management of unused tickets

Airlines

Hotels

Touchless technology for services

Car Rental and share rides

Travel Bite: COVID-19 – air traveler confidence

An IATA survey suggests more than 60% of travelerswould be preparedto travel within 2 months of the announcement of COVID-19’s containment.

BCD Travel Research &Innovation April2020 Source:IATA, April 24, 2020, Surveyof passengersfrom11 countries

How long after COVID-19 containmentisannouncedwill passengers resumetravel? Since February,the shareof passengerspreparedto travel as soonas restrictionsare liftedhas droppedfrom22% to 14%. But more than 60% would still be prepared to travel within two months of containment. Just 12% passengerswouldpreferto wait 12monthsorlongerbeforeresumingtravel.

Thank you.

www.ConlinTravel.com/Blue Skies