Connexxus Benefits for ABOG April 2015 Santa Cruz Year-over-Year - - PowerPoint PPT Presentation

Connexxus Benefits for ABOG

April 2015 – Santa Cruz

2 Connexxus Program Benefits | www.travel.ucop.edu

Year-over-Year Performance Highlights

Airfare booked compared to previous year:

• 2014 air volume was $43M – increase of 20%
• 90,000 air tickets booked through system – increase of 29%

 Average of 342 trips booked each business day

• UC airfare consistently lower than higher education benchmarks – value of UC rates

Annual savings (air, hotel, car rentals, online bookings):

• 2013 = $10.6M saved (15% increase over 2012)
• 2012 = $8.7M saved (34% increase over 2011)
• 2011 = $6.5M saved (22% increase over 2010 when $4.5M was saved)

Customer Service Satisfaction:

• Annual survey sent to over 10K and had a response rate of 40%

 Satisfaction with program rated at 85% (excellent or good)

Systemwide adoption of Connexxus:

• Campus usage now at 48% – 20% over 2013

3 Connexxus Program Benefits | www.travel.ucop.edu

What’s In It for You?

Airfare Rates & Benefits

• Average airfare discounts of 5% on Domestic and 20% on International
• Management of unused tickets (reduce loss of airfare credits)
• Airline service funds to reduce change fees (first come, first serve)
• Coming Soon Complimentary Silver Status on Virgin America

Car Rental Tips

• UC Policy allows up to intermediate cars as pricing similar to compact
• Complimentary membership with Hertz Gold or National Emerald

Hotel Program

• Average discounts of 19% with Marriott, Starwood, and Club Quarters
• Exploration of Virtual Credit Cards for campus paid hotel program

Connexxus Profile

• Updates transfer to BCD Travel only
• First-time users expect to confirm Gender, DOB, TSA required fields

Insurance (Risk Services)

• Automatic traveler insurance (alerts to extraction through WorldCueTraveler-iJet)
• Vehicle protection through the car rental company (Hertz/National/Enterprise/Dollar/Thrifty)

Social Media (Stay Connected)

• Twitter & LinkedIn (ucconnexxus)
• Connexxus UC distribution list (uctravel@ucop.edu)

Connexxus Program Snapshot

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Connexxus Agencies

BCD Travel

Agent assistance or

• nline booking tool

(Concur) Access to UC air, car and hotel discounts Automatic traveler insurance enrollment Campus paid airfare

• r personal credit

card Booking fees = $7.50 for online booking or $34 for agent booking

UCLA Travel Center

Agent assistance or

• nline booking tool

(NuTravel) Access to UC air, car and hotel discounts Automatic traveler insurance enrollment Campus paid airfare

• r personal credit

card Booking fees = $10 for online booking or $30 for agent booking

Southwest (SWABIZ)

UC discounts via SWABIZ only Access to web only fares Personal credit card

• nly

No booking fees Additional 250 Rapid Rewards points for each one way trip

Connexxus Program Benefits | www.travel.ucop.edu

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Prepared by Central Travel Office Email uctravel@ucop.edu Portal www.travel.ucop.edu Revised April 16, 2015

Connexxus Program Benefits | www.travel.ucop.edu