Travel Sentiment Study Wave 14 JUNE 23, 2020 COVID-19 TRAVEL - - PowerPoint PPT Presentation

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Travel Sentiment Study Wave 14 JUNE 23, 2020 COVID-19 TRAVEL - - PowerPoint PPT Presentation

Travel Sentiment Study Wave 14 JUNE 23, 2020 COVID-19 TRAVEL SENTIMENT STUDY WAVE 14 Fielded June 17, 2020 U.S. National Sample of 1,000 adults 18+ IMPACT ON TRAVEL PLANS Reduced travel plans 45% 69% Canceled trip completely 37% Changed


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SLIDE 1

Travel Sentiment Study Wave 14

JUNE 23, 2020

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TRAVEL SENTIMENT STUDY WAVE 14

Fielded June 17, 2020 U.S. National Sample of 1,000 adults 18+

COVID-19

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IMPACT ON TRAVEL PLANS

Travel Sentiment Study Wave 14

45% 37% 29% 15%

30 60

Reduced travel plans Canceled trip completely Changed destination to one I can drive to as opposed to fly Changed trip from international to domestic

69%

  • f travelers planning to

travel in the next six months will change their travel plans due to coronavirus

Base: Coronavirus Changed Travel Plans

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Travel Sentiment Study Wave 14

Travelers Planning to Change Upcoming Travel Plans Due to COVID-19 Comparison

IMPACT ON TRAVEL PLANS

69% 69% 75% 73% 77% 77% 79% 82% 82% 85% 84% 84% 75% 58%

June 17 June 3 May 27 May 20 May 13 May 6 Apr 29 Apr 22 Apr 15 Apr 8 Apr 1 Mar 26 Mar 19 Mar 11

50 100

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Travel Sentiment Study Wave 14 Base: Coronavirus Changed Travel Plans

Impact of COVID-19 on Upcoming Travel Plans Comparison

IMPACT ON TRAVEL PLANS

28% 48% 50% 53% 48% 47% 50% 48% 49% 45% 45% 47% 44% 37% 36% 39% 35% 43% 43% 47% 45% 44% 46% 47% 49% 47% 46% 45% 20 40 60

Mar 11 Mar 19 Mar 26 Apr 1 Apr 8 Apr 15 Apr 22 Apr 29 May 6 May 13 May 20 May 27 June 3 June 17

Canceled trip completely Reduced travel plans

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Travel Sentiment Study Wave 14 Base: Coronavirus Changed Travel Plans

Impact of COVID-19 on Upcoming Travel Plans Comparison

IMPACT ON TRAVEL PLANS

30% 18% 17% 22% 19% 21% 22% 25% 22% 26% 27% 25% 28% 29% 22% 14% 11% 13% 11% 11% 11% 12% 12% 10% 10% 13% 14% 15% 20 40 60

Mar 11 Mar 19 Mar 26 Apr 1 Apr 8 Apr 15 Apr 22 Apr 29 May 6 May 13 May 20 May 27 June 3 June 17

Changed destination to

  • ne I can drive

to as opposed to fly Changed trip from international to domestic

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Travel Sentiment Study Wave 14

6% 20% 21% 7% 13% 15% 19% 26% 29% 22% 23% 19% 46% 17% 17% Coronavirus/COVID-19 Concerns about the economy Transportation costs

50 100

1 - No impact at all 2 3 4 5 - Greatly impact

Factors Impacting Decisions to Travel in Next 6 Months

IMPACT ON TRAVEL PLANS

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46% 46% 47% 53% 60% 54% 55% 61% 63% 66% 67% 62% 58% 35%

June 17 June 3 May 27 May 20 May 13 May 6 Apr 29 Apr 22 Apr 15 Apr 8 Apr 1 Mar 26 Mar 19 Mar 11

20 40 60 80

Travel Sentiment Study Wave 14

Indicated that Coronavirus Would Greatly Impact their Decision to Travel in the Next Six Months

IMPACT ON TRAVEL PLANS

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17% 19% 22% 20% 20% 23% 22% 25% 23% 24% 25% 23% 23% 17%

June 17 June 3 May 27 May 20 May 13 May 6 Apr 29 Apr 22 Apr 15 Apr 8 Apr 1 Mar 26 Mar 19 Mar 11

20 40 60 80

Travel Sentiment Study Wave 14

Indicated that the Economy Would Greatly Impact their Decision to Travel in the Next Six Months

IMPACT ON TRAVEL PLANS

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Travel Sentiment Study Wave 14

45%

Travelers with Travel Plans in the Next Six Months Comparison

IMPACT ON TRAVEL PLANS

72% 70% 71% 71% 67% 69% 70% 69% 72% 70% 65% 72% 76% 87%

June 17 June 3 May 27 May 20 May 13 May 6 Apr 29 Apr 22 Apr 15 Apr 8 Apr 1 Mar 26 Mar 19 Mar 11

20 40 60 80 100

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Travel Sentiment Study Wave 14

IMPACT ON TRAVEL PLANS

Health and Safety Factors Important to Travelers When Considering Activities, Attractions, or Tours

43% 34% 34% 32% 28% 23% 21% 19% 18% 13% 9% 8% 1%

25 50

A clear, thorough cleaning and hygiene plan Regular health checks and/or testing of all staff including strict use of PPE Strict controls on group size or attendance to ensure social distancing Reduced seating or other physical changes at the facility to ensure social distancing The activity/attraction/tour requires all guests/visitors to wear face masks The facility provides all guests/visitors with PPE on request An official/independent certification that the activity/attraction/tour is following health/safety guidelines Reviews/ratings/testimonials from visitors assessing the safety of the activity/attraction/tour Ability to book at specific times with smaller, well-spaced groups I don’t plan to visit an activity/attraction/tour in the next 6 months Images/video/other content showing people enjoying the activity/attraction/tour safely None, I plan to participate regardless of any health and safety measures implemented Other

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Travel Sentiment Study Wave 14

10% 10% 12% 21% 18% 19% 27% 27% 24% 26% 32% 31% 15% 14% 16%

I support opening up my community to visitors I feel safe traveling outside my community I would feel safe dining in local restaurants and shopping in retail stores in my community 50 100

Strongly disagree Disagree Neutral Agree Strongly agree

Perceptions of Safety and Travel

TRAVEL PERCEPTIONS

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Travel Sentiment Study Wave 14

45%

I Support Opening Up My Community to Visitors

Comparison of Travelers Who Strongly Agree or Agree

TRAVEL PERCEPTIONS

41% 46% 40% 36% 31% 35% June 17 June 3 May 27 May 20 May 13 May 6 20 40 60 80 100

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Travel Sentiment Study Wave 14

45%

I Feel Safe Traveling Outside My Community

Comparison of Travelers Who Strongly Agree or Agree

TRAVEL PERCEPTIONS

46% 44% 43% 42% 35% 40% June 17 June 3 May 27 May 20 May 13 May 6 20 40 60 80 100

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Travel Sentiment Study Wave 14

45%

I Would Feel Safe Dining in Local Restaurants and Shopping in Retail Stores Within My Community

Comparison of Travelers Who Strongly Agree or Agree

TRAVEL PERCEPTIONS

47% 44% 37% 38% 31% June 17 June 3 May 27 May 20 May 13 20 40 60 80 100

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Longwoods International Research longwoods-intl.com/news Miles Partnership COVID-19 Communication Center covid19.milespartnership.com

Additional Resources

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Thank You