Welcome to UPMC ST. Margaret Hospital Shared Governance Structure - - PowerPoint PPT Presentation

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Welcome to UPMC ST. Margaret Hospital Shared Governance Structure - - PowerPoint PPT Presentation

Welcome to UPMC ST. Margaret Hospital Shared Governance Structure Nursing Councils Presentation February 17, 2012 1 2/14/2013 Shared Governance Model SMH Nursing Division: Based on the Professional Practice Model: Relationship Based Care


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Welcome to UPMC ST. Margaret Hospital

Shared Governance Structure Nursing Councils Presentation February 17, 2012

2/14/2013

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Shared Governance Model SMH Nursing Division:

Based on the Professional Practice Model: Relationship Based Care Nurse Executive Council/CNO Nursing Leadership Council (Decision Making /Clinical Oversight) Nursing Division Councils

(Professional Practice, Professional Development, Clinical Practice) (Nursing Quality, Nursing Operations, Nursing Education, Research and EBP)

Unit-Based Professional Practice Councils (present on every unit) Nurses at the Bedside

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Nursing Education, Research and Evidence Based Practice Council

Chair-Rita Cook RN,BSN,RDCS,CMSRN, PCCN Co-chair-Ruth Harris BSN, RN,ONC Advisors: Ann Ciak RN PhD Laura Kling MSN,RN,CNS,CPAN, CAPA Colleen Sunday MSN, RN

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Involving The Bedside Nurse in Conducting Research

Goal of Council: To Educate, Initiate and Develop Evidence-Based Practice and Nursing Research at SMH Development of Nursing Research Fellowship Program – NCSI(Nursing Care Success Innovators):

Angie Durci, RN 4B Surgical Michelle Regas, RN Lawrenceville HBC Shawna Breghenti, RN Perianesthesia Michele McLain, RN 5B Medical

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 Promote /Stimulate Positive Change that affects Patient Care-ASK IT INITIATIVE  Nursing Innovation Summit: Hot Topics in Nursing at SMH—March 5, 2012  Annual Clinical Research Forum at SMH—May 18, 2012  Oversees/Directs all Nursing Research at SMH

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Nursing Operations Council

Chair-Tonya Alcorn MSN,RN Co-Chair-Mary Jo Klebine BSN,RN,CMSRN Advisors: Traci Fick MSN RN Lisa Lehman MSN,RN Jay Wright, MSN, RN

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Nurses Making Changes From The Bedside……….

Respiratory care and suctioning patients Blood administration policy review and recommendations incorporated into practice Change in procedure for delivering trays to patients in isolation to improve patient satisfaction related to meal temperature and times Daily patient centered goal setting by the RN, caregiver and the patient—piloting projects on 5A, 5B, 4B

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Nursing Quality Council

Chair-Judy Tinelli MSN,RN,ONC,CNL,CRRN Co-Chairs-Jackie Morgan BSN,RN,CMSRN Gina Koch, MSN, RN, CMSRN Advisors-Kathy Fowler BSN, RN Tanya Hoebel MSN,RN,CNML Lori Kelly BSN,BS,RN,CEN

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Doing It The Right Way—Unit Based Action Plans

Restraint Education Laminated tip card for restraint documentation developed to assist RN’s—see next slide—was reviewed with all SMH Nurses. No restraint concerns/citations during recent DOH visit Noise at Night Involved Ancillary Departments (Housekeeping and Engineering) in noise reduction—new carts, door jam silencers, 5B RN ―White Noise‖ research study, Nite Chimes Pressure Ulcers Development of laminated informational cards and SMH Nurse Education—see next slides

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RESTRAINT DOCUMENTATION NON BEHAVIORAL Initiation NEURO SECTION Adult Physical Assess Comment Section What was the patient doing specific to type of restraints and alternatives attempted RESTRAINT INITIATION Complete all sections. (restraint ordered must match documentation) RESTRAINT Q 2 HOUR REASSESSMENT Complete all sections. (restraint ordered must match documentation) IPOC SAFETY Restraint issues addressed RESTRAINT Non Violent IPOC

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Skin and Pressure Ulcer Assessment

Review Skin Integrity UPMC System Policy HS-NA0415

Please go to iView and document pressure ulcer stage: iView → Physical Assessment → Skin →Pressure Ulcer

*This documentation will automatically trigger an ET RN consult

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Clinical Practice Council Chair-Jackie Morgan, BSN, RN, CMSRN Co-Chair-Kelsey Archibald, BSN, CMSRN Advisors-Dawn Vocke MSN,RN,CNOR Jess Graff, BSN, CMSRN

PAST Current Future

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 New policy development format

Re-evaluation: policy vs. procedure (reduced number of ―nursing policies‖ from 170 to 85)  Integration of Lippincott procedure book as our nursing procedure manual

 Informatics

 Monthly System Informatics Council Update  E-Record Issues reviewed/discussed/recommendations made  Review and Discussion of all Go-Live Planning and Implementation

 Nursing SBAR

 Review/critique of documentation optimization changes  Project example: Medication reconciliation and depart process  Looking to expand SBAR technique with all MD communications, especially when MD calls to inquire about pt

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 Education of council members related to understanding advances in technology: SharePoint—how to utilize Policy revisions with using track changes Medication documentation enhancements (last dose given)

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Professional Development Council

Chair-Aimee Wilson MSN,RN,ACM,CMSRN Co–Chair-Linda Zsolcsak BSN,RN, Advisors- Colleen Sunday, MSN, RN Katherine Kline MSN,RN

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Professional Development Council accomplishments

Magnet Re-Designation kickoff—what that means to the nurse at the bedside Coordinated Nurses and Hospital Week activities Credit Union ―Focused Professional Development Shares‖ initiative Identified need for 3 sub committees to focus work of Council

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Professional Development Council Focus

Retention/Recruitment-Spring Tea, Exit RN Interview Reviews Orientation- Developed survey for New Hires, Review Orientation Evaluation data— recommendations My Nursing Career- Review Senior Professional Nurse Survey Results; Professional Certification Education

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Professional Practice Council

Chair: Tina Mourra, BSN, RN, CEN Co-Chair: Karen Soltez, BSN, RN

Advisors: Mary Barkhymer, MSN, MHA, CNOR

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Professional Practice Council

Council Focus:

Patient Satisfaction, Nurse Satisfaction, Community Outreach, Fiscal Planning, Nurse Recognition, Peer Review

Patient Satisfaction:

 Nurse Behavioral Standards—see next slide

Nurse Satisfaction:

 NDNQI Nurse Satisfaction Survey

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UPMC St. Margaret Nursing Behavioral Standards Below are standards of behavior that we, the Professional Nurses

  • f

UPMC St. Margaret, hold to

  • urselves and to all of our peers.

We solemnly pledge to uphold these standards to the best of our ability in every interaction, with a commitment to the highest standard of care to each of our patients and their families. I will:

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 Ensure all of my patients’ needs are met to the best of my ability.  Maintain a positive attitude in my communications.  Maintain honesty in my communications.  Support inclusion by treating my colleagues, our patients and their families, our customers, and our business partners with dignity and respect  Use AIDET in all of my patient and family interactions.  Communicate by using terms our patients/families can understand.  Maintain complete and current information on communication tools to keep my patients and their families informed.  Collaborate with Physicians and Case Management to keep patients and families informed of their plan of care and any obstacles that may delay patient discharge.  Always stop and actively listen.  Hold regular interdisciplinary huddles within the nursing unit to provide updates and communicate patient and family needs.  Not say, ―It’s not my job‖ nor ―I cannot help you‖. If I truly do not know what to do, or do not have an answer, I will find someone who does.  Not participate in nor promote ―never behaviors‖.  Provide and accept routine, timely, and continuous feedback to my peers regarding their performance and behavior.

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Community Outreach:  Family in Need Projects  Dress for Success  Shepherd Wellness Community—see picture Fiscal Planning:  Unit Council Budget Requests Nurse Recognition:  DAISY Award- celebrating two—years of DAISY  Nurses’ Week Awards---‖SMH Nursing Excellence Awards‖ Peer Review:  Driven by PPC on unit level  Collaboration with Professional Development Council