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The Welch MBA
International Research Initiative: Research into the Drivers of Absenteeism & Disengagement
Project DRIVE
IF YOU DON’T KNOW WHAT DRIVES YOUR PEOPLE, YOU DON’T KNOW WHAT DRIVES YOUR BUSINESS!
The Welch MBA
Project DRIVE IF YOU DONT KNOW WHAT DRIVES YOUR PEOPLE, YOU DONT KNOW - - PowerPoint PPT Presentation
Project DRIVE IF YOU DONT KNOW WHAT DRIVES YOUR PEOPLE, YOU DONT KNOW - - PowerPoint PPT Presentation
International Research Initiative: Research into the Drivers of Absenteeism & Disengagement Project DRIVE IF YOU DONT KNOW WHAT DRIVES YOUR PEOPLE, YOU DONT KNOW WHAT DRIVES YOUR BUSINESS! The Welch MBA Why ? 1 DRIVE The Welch MBA
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The Welch MBA
100 workers/employees in Luxembourg today
absent present engaged not/dis-engaged actively disengaged 4 96 13 13 70 400m Euros p.a. ~1.5bn Euros p.a. ~250m Euros p.a. ??? Euros p.a. Cost to LuxCos
(source: CEPS/Ministry) (source:Gallup Institute) (source: SHU calculations)
Cost LuxEco
DRIVE
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The Welch MBA
100 workers/employees in Luxembourg today
absent present engaged not/dis-engaged actively disengaged 4 96 13 13 70 400m Euros p.a. ~1.5bn Euros p.a. 250m Euros p.a. ??? Euros p.a. Cost to LuxCos Cost LuxEco
DRIVE
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The Welch MBA
“Mental” Resources as Key Success Factor
Two Dimensions of Human Resources/Capital
Human Resources/Capital
Physical Resources/Capital Psychological Resources/Capital
DRIVE
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The Welch MBA
Outcomes related to Feeling Good/Bad
(Selected Scientific Research Findings)
Performance Creativity Persistence
- Org. Citizenship Beh.
Engagement Mental Strength/Health Social Commitment & Effectiveness & Communication Physical Health
Aggression & violence Seeking short-term benefits
- utweighed by long term costs
Impulsive temptations Addictive compensations Foolish risk taking Inappropriate goals beyond performance and ability Violation of rules and guidelines Arrogance, egotism, disclosure
- f confidential information
“As people arrive at their workplaces, they do not check their hearts, minds, and feelings at the door” “A person’s inner work life is a crucial driver of a knowledge worker’s performance”
Teresa Amabile, PhD Professor of Business Administration Harvard Business School
DRIVE
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The Welch MBA
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Who ?
DRIVE
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The Welch MBA
Global Collaboration Network of Research Labs on Work Psychology….
60+ research labs worldwide (see www.selfdeterminationtheory.org)
DRIVE
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The Welch MBA
…including SHU Luxembourg
60+ research labs worldwide (see www.selfdeterminationtheory.org/faculty/) DRIVE
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The Welch MBA
Project DRIVE
DRIVE
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The Welch MBA
- Prof. Claude Fernet, Ph.D.
- Prof. Marcus Müller, Ph.D
Principal Scientists/Researchers behind Project DRIVE
DRIVE
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The Welch MBA
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How ?
DRIVE
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The Welch MBA
DRIVE Framework
DRIVE measures the impact of each question on absenteeism/engagement in your team/business unit/company DRIVE summarizes questions into workplace parameters (e.g. workload, fairness or reward) and measures the impact of each parameter on absenteeism/engagement in your team/business unit/company DRIVE measures the impact of questions & workplace parameters on psychological factors to provide specific guidance on potential design and implementation of measures to improve motivation, productivity and innovation in your team/business unit/company
DRIVE goes beyond static benchmarking measuring the dynamic impact of individual parameters on absenteeism and engagement unique to your organization Static benchmarking assumes that each benchmark factor has the same impact on organizational outcomes across benchmarked firms
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The Welch MBA
DRIVE Framework
….. ….. ….. ….. ….. ….. ….. ….. Absenteeism Engagement ? ? ? ? ? ? ? ? Individual Questions Workplace Parameters Psychological Parameters Outcomes …..
DRIVE
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The Welch MBA
How?
- Online/Paper Survey (French, German, English)
- Approx. 80 multiple choice questions (25-30 min.)
- Minimum of 20 participants
- Confidentiality ?
DRIVE
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The Welch MBA
DRIVE – Confidentiality
Aggregate Survey Results Absenteeism Research Team Company Individual Results Individual Results Individual Results Individual Results Individual Results Individual Results Individual Results
ID xx1 ID xx2 ID xx3 ID xx4 ID xx5 ID xx6 ID xx…. ID xx1 ID xx2 ID xx3 ID xx4 ID xx5 ID xx6 Name 1 Name 2 Name 3 Name 4 Name 5 Name 6 ID xx…. Name…
Matching
DRIVE
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The Welch MBA
Translating Science into Business Success
DRIVE
DRIVE
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The Welch MBA
Contact Details
- Dr. Marcus B. Müller
Professor of Management John F. Welch College of Business Sacred Heart University www.sacredheart.edu & www.shu.lu www.selfdeterminationtheory.org/faculty/ email muellerm@sacredheart.edu tel (+352) 22 76 13 1 [office]