The emerging business and exclusion social context Geoff Glover - - PowerPoint PPT Presentation

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The emerging business and exclusion social context Geoff Glover - - PowerPoint PPT Presentation

Social Exclusion Social The emerging business and exclusion social context Geoff Glover VP HR Talent Management 11/11/2011 Geoff Glover Vice President Human Resources, Talent Management Page 1 agenda Social Global Business and


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Social exclusion

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The emerging business and

social context

Social Exclusion

Geoff Glover

Vice President Human Resources, Talent Management

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agenda

„ Global Business and Social Developments „ Consequences / Responses at Company Level „ Consequences / Suggested approaches at society level „ Closing Remarks

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Volvo in the World

19 650

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Population

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Physical economic activity

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Patent

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The Evolving Global Reality

Brazil 3% of world population 198 m people 2,5 of world GDP

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Source: Frost & Sullivan

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Source: Booz & Company

484 million 550 million 462 million 134 million 600 million 750 million 150 million 53 million 88 million

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The Current Competition

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The New Competition?

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Global knowledge economy

20th century Industrial Economy 21st century Global knowledge economy

  • Land
  • Labour
  • Capital

Capital Knowledge Land Labour

Driving forces

  • Globalisation
  • Information/knowledge intensity
  • Networking and connectivity

Form

  • Goods and services can be:
  • Developed, marketed, bought, sold, delivered over electronic

network Result

  • ”Knowledge is King”
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To compete successfully in the global economy, we will need to compete on the basis of:

‟ Being a truly global corporation ‟ Passion for our customers globally ‟ Strong brand identity ‟ Luxury products ‟ Creativity & Innovation ‟ Smart / Rapid development ‟ bring to market first ‟ Lean mindset - high productivity to offset cost/ scale disadvantages ‟ Sustainable development solutions ‟ Superior service dimension The Business Dynamics

The Basis for our Competitiveness

High Value Add

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Competence is the Key to High Value Add

Competence

Competence is: Knowledge Experience Skills Behaviours Attitude

We must ensure it’s supply

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Source: Deloitte Research

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Changing demographics

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Changing Attitudes

Attitudes in Europe threatening the Competence supply

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Supply development indicator

Indicating trends in the supply of human resources in MST (accounting for demography, educational attainment and choice of MST education)

USA Japan Sweden United Kingdom Germany France Italy Netherlands Belgium Ireland Poland Finland Europe

  • 3
  • 2
  • 1

1 2 3

Extremely positive Very positive Positive Insignificant Negative Very negative Extremely negative

Källa: ERT

Changing Attitudes

Attitudes in Europe threatening the Competence supply

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  • to new Graduates

Source: Talent and Organisation Perfomance 2008 Accenture

Changing Attitudes

Attitudes in Europe threatening the Competence supply

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Changing Attitudes

Attitudes in Europe threatening the Competence supply

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Decreased volume of talent supply – Demographics Decreased interest in technical education and career choice Diversity – female employment rate needs to increase Less female interest for the industrial sectors Less motivation to achieve higher level positions

Competence supply under threat in the “West”

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Drivers of Change

Capable and commited people organised for Business success

Equality of Opportunity Employer of Choice

Learning Org. Compliance Strategies Lean Think Quality Systems Brand Management Customer centricity

Life Long learning change mngt E-Commerce E-Communication E-Learning

Diversification

  • f products &

services Global corporations Mergers & Acquisitions Asset Utilisation Win the war for Talent Flexible Work Practices

Empowered People

Corporate social responsibility Diverse Leadership Team Players Systemic Thinker Development Continuously Learning Task Orientated entrepreneur Communication

Diversity

Business Acumen

Flexible/Versatile Customer Focused Excellence in execution Positive to change Durability Relationships Innovative Courage Integrity

Global perspective

Able to “add value” Business to business partnerships Employer Branding Worklife blend Well being agenda Global perspective Innovation drives Work design Product and technology shifts Offshoring

  • utsourcing
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agenda

„ Global Business and Social Developments „ Consequences / Responses at Company Level „ Consequences / Suggested approaches at society level „ Closing Remarks

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Global Corporations

Highest quality product/service to most profitable Worldwide market at lowest cost under changing market and competitive conditions through Global sourcing of:

  • Raw materials
  • Technology
  • Capital
  • Facilities
  • Human Resources
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Source: Frost & Sullivan

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Employer of Choice Criteria

„People want to join „People appreciate working for „People want to stay with or return „You recommend to friends

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Diversity Agenda

„ Embracing ”Manyness”

‟ Countries, economies, markets, locations, employees, customers, products, languages, generations, attitudes and beliefs.

„ Polycentric rather than monolithic organisations „ Diverse employees:

‟ Act as ”bridges” ‟ Offer different perspectives ‟ Challenge norms and enhance creativity

„ Employer of Choice:

‟ A Home for Diverse Talent

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The Growth of Values

Sustainable development Brand Organisational Dispersion Values Employer brand, Increased transparency CSR agenda

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Value and Values

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agenda

„ Global Business and Social Developments „ Consequences / Responses at Company Level „ Consequences / Suggested approaches at society level „ Closing Remarks

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Supply and Demand ‟ the ideal Scenario for every business

Low availability

  • f competence

in Region High availability

  • f competence

in Region

  • High risk of attrition.
  • High investment in ”employability”
  • Risk of stalled growth
  • Outflow of companies
  • Low risk of attrition
  • Low investment in ”employability”
  • Ready for growth
  • Region attracting inward investment

due to skills availability

Company

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The Region

  • Champions learning
  • Co-ordinates research
  • Establishes targets
  • Set standards
  • Provides enabling infrastructure
  • Encourages non traditional partnerships
  • Helps spread best practice
  • Recognises Excellence

Validation Assessment Recognition Accreditation

Creating An Explosion Of Lifelong and Lifewide Learning

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The Vision

Technology / Equipment Providers Champion Connectivity

Knowledge or Learning Region

  • Learning needs

analysis

  • Learning solutions
  • Investment
  • learning content
  • technology
  • infrastructure
  • Standards /

assessment

  • Readiness for

global competitiveness

Schools Employers Adult Education Unemployed

  • Learning needs

analysis

  • Learning solutions
  • Investment
  • learning content
  • technology
  • infrastructure
  • Standards /

assessment

  • Globally competitive

in employment

  • Learning needs

analysis

  • Learning solutions
  • Investment
  • learning content
  • technology
  • infrastructure
  • Standards /

assessment

  • Global

competitiveness

  • Learning needs

analysis

  • Learning solutions
  • Investment
  • learning content
  • technology
  • infrastructure
  • Standards /

assessment

  • Global

competitiveness

Regional Competence Platform

  • Champions learning
  • Co-ordinates research
  • Establishes targets
  • Sets standards
  • Provides enabling infrastructure
  • Encourages non -traditional partnerships
  • Helps spread best practice
  • Recognises excellence

Citizens

Analysis Solutions Investment Standards Aspirations Joint Share Collaborate Standards Aspire Joint Share Collaborate Standards Aspire Joint Share Collaborate Standards Aspire

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Highly educated people

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The virtuous circle …

Increased cultural diversity and improved quality of life Attract well educated and creative people Higher productivity and profit

More public funding to improve and increase attractiveness of the public space

Faster economic growth and higher tax intake

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Today Regions compete to attract highly educated and creative people …

Focus

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agenda

„ Global Business and Social Developments „ Consequences / Responses at Company Level „ Consequences / Suggested approaches at society level „ Closing Remarks

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Recipe for success

1) ‟ A competitive economic strategy

„ Global niche „ Entrepreneurial

2) ‟ The Knowledge/Learning Region

„ World Class Learning Infrastructure to develop and attract global talent „ Regional Competence Platform „ Global standards ‟ assessment and validation „ Invest more in schools/International schools „ Public funding and technology to leverage learning assets „ Attract students for economic priorities and from growth markets „ Support global talent ”conversion”/integration

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3) ‟ Infrastructure, a home for global talent

„ Attractive living and working environment, accommodation, transportation, connectivity etc. „ Differentiated taxation, student fees, scholarships etc.

4) ‟ Marketing

„ Confident and proud „ Clear on our global offer „ Strength through unity

5) ‟ Holistic approach

„ Common goals, strategy „ Engage the ”whole team” „ Leverage all assets „ Deliver the plan

Recipe for success

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Thank you for listening

Tack för att du lyssnade

Bedankt voor het luisteren Vielen Dank für Ihre Aufmerksamkeit

Merci de votre attention

谢谢你听

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Increased Competition ‟ Asia’s Entry onto the Global Stage

source: Fortune

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Changing Expectations in the Knowledge Economy

„ In the knowledge age: „ Organisation structures will be loose, more virtual and leaner. „ Connectivity will be key to managing business relationships, productivity realisation, organisation performance etc. „ Leadership decision making will become more intuitive. „ Management of ”knowledge workers”, 3 generations in one workplace, more diverse groups, will be a complex business. „ Businesses are placing more and more emphasis on the ”soft skills”, especially leadership, lean thinking, systemic thinking, the willingness and ability to continuously learn. „ Business assessment is that the hard skills can be taught and will have limited lifespans.

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Kultur

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Teknologi

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Hur lockar vi till oss de människor vi behöver för att skapa regional tillväxt?

„ Variation av varor och tjänster „ Estetisk och vacker omgivning „ God offentlig service „ Hastighet „ Densitet „ Höga löner

(Glaeser, Saiz, Kolko, 2001)

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Men detta räcker inte för att skapa regional tillväxt

  • ch attraktivitet!!!

Det gäller att skapa en miljö där människor har en möjlighet att fortsätta utvecklas, där det finns en hög grad av öppenhet och tolerans, för att dels skapa trivsel, men också för att man skall kunna ta in nya idéer. (Florida, 2002)

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Lycka ger en god förutsättning för innovationer och kreativitet, snarare än tvärt om.

  • T. Amabile
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Så vad mer driver ”city satisfaction”?

„ Quality of Place ‟ estetiska faktorer „ Self-Expression ‟ tolerans, rätten att vara sig själv „ Utbildningsmöjligheter „ Möjlighet till sociala nätverk ‟ utbud av ”det tredje rummet” „ Grundläggande behov (sjukvård, skola, omsorg, kollektivtrafik etc)

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En närmare titt på:

(1) Quality of Place:

  • Parker och möjlighet till utomhusaktiviteter
  • Den estetiska miljön; skönhet/fysiska inramningen
  • Luft- och vattenkvalitet
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Och …

(2) Tolerans: Self-Expression/Diversity

  • Är din stad en bra plats för följande grupper att bo på?
  • Etniska minoriteter
  • Immigranter
  • Homosexuella
  • Unga, högutbildade som söker jobb
  • Unga singlar
  • Familjer med barn
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Tolerans och Estetik är starka drivkrafter bakom:

„ Den allmänna och övergripande ”city satisfaction” „ En ökad sannolikhet för att man vill stanna på den platsen man bor „ En ökad sannolikhet för att man kan tänka sig att rekommendera platsen för boende för någon man känner