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Open311 A Platform for a Participatory Civic Infrastructure Toward - PowerPoint PPT Presentation

Open311 A Platform for a Participatory Civic Infrastructure Toward an open standard 311 is an access point for non-emergency city services Cities support 311 to varying degrees with a wide range of services and methods of access Open Data


  1. Open311 A Platform for a Participatory Civic Infrastructure Toward an open standard

  2. 311 is an access point for non-emergency city services

  3. Cities support 311 to varying degrees with a wide range of services and methods of access

  4. Open Data Public issue tracking provides increased engagement, transparency, and participation in the community

  5. Possibilities of mashing 311 with other data

  6. 311 data

  7. Open APIs: Increased richer access and interoperability eg cameraphones with GPS

  8. API government industry Distributed innovation API API citizen

  9. Bug fixes and feature requests trac

  10. New Workfmows : Service requests can be new solutions, not just fixing what’s broken

  11. Live Maps with PuSH Feeds + PubSubHubbub GeoRSS open source reference implementatjon A simple, open, web-hook-based pubsub protocol & open source reference implementation

  12. Platform == Infrastructure Democracy == Architecture of participation

  13. 911 for Emergency Action 311 for Emergent Action

  14. Opportunities to re-imagine our cities

  15. Open311 www.open311.org Philip Ashlock The Open Planning Project phil.ashlock.us openplans.org

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