Open311 A Platform for a Participatory Civic Infrastructure Toward - - PowerPoint PPT Presentation

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Open311 A Platform for a Participatory Civic Infrastructure Toward - - PowerPoint PPT Presentation

Open311 A Platform for a Participatory Civic Infrastructure Toward an open standard 311 is an access point for non-emergency city services Cities support 311 to varying degrees with a wide range of services and methods of access Open Data


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Open311

A Platform for a Participatory Civic Infrastructure Toward an open standard

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311 is an access point for non-emergency city services

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Cities support 311 to varying degrees with a wide range of services and methods of access

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Open Data

Public issue tracking provides increased engagement, transparency, and participation in the community

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Possibilities of mashing 311 with other data

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311 data

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Open APIs:

Increased richer access and interoperability eg cameraphones with GPS

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Distributed innovation

API API API

government

industry citizen

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Bug fixes and feature requests

trac

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New Workfmows: Service requests can be new solutions, not just fixing what’s broken

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Live Maps with PuSH Feeds

  • pen source reference implementatjon

A simple, open, web-hook-based pubsub protocol &

  • pen source reference implementation

GeoRSS PubSubHubbub

+

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Platform == Infrastructure

Democracy == Architecture of participation

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911 for Emergency Action 311 for Emergent Action

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Opportunities to re-imagine our cities

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Open311

www.open311.org

Philip Ashlock phil.ashlock.us The Open Planning Project

  • penplans.org