SLIDE 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WE GET IT. WE’LL HELP YOU GET IT TOO.
The Project Team: Leading One Big Happy Family
Ali Cox MBA, CBAP, IIBA-AAC, PMP, PMI-PBA, SAFe Agilist, CSM, TKP General Manager / Senior Instructor
SLIDE 2
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acox@b2ttraining.com linkedin.com/in/aliorrcox @alidawgcox b2ttraining.com/blog Like us on Facebook
Hi!
SLIDE 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Key Ideas
- Why aren’t we one happy family?
- Where to focus your attention
- Guiding collaborative relationships
- Manage/lead for effectiveness
SLIDE 4
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Teamwork Is Big and Great!
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SLIDE 6
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Five Disfunctions of a Team
SLIDE 7
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defeat the Absence of Trust
Minimize individualistic behavior Avoid distractions Encourage team collaboration
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defeat the Fear of Conflict
Solve problems quickly Be transparent on critical topics Some conflict is good!
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defeat the Lack of Commitment
Understand vision and strategy Learn from mistakes Make timely decisions
SLIDE 10
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defeat the Avoidance of Accountability
Have goals and publicize them Self-organize teams Everyone pitches in when necessary
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defeat the Inattention to Results
Teamwork Avoid distractions Focus on the GOOOOOOOOOOL!
SLIDE 12
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Room for Assumptions
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Build Teams Based on Skills
SLIDE 14
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collaborative Relationships
SLIDE 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Self-Assessment
- Understand your role within your organization
- What are your strongest skills?
- What are you areas for improvement?
- What tasks do you enjoy most?
SLIDE 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Get To Know Each Other!
Interview each other:
- Work history (brief!)
- Strengths, challenges
- What tasks you enjoy
Together: 3 things in common
SLIDE 17
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Let’s Discuss Project Characteristics
Success!!
SLIDE 18
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Let’s Discuss Project Characteristics
SLIDE 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Discuss Team Member Needs
- Decisions made?
- What do you need to do your job?
- What do people need from YOU
to do their jobs?
communication?
SLIDE 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Who’s the Boss?
- Someone needs to take the lead
- Everyone should take the lead
SLIDE 21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Let’s Play Delegation Poker!
- What can I delegate?
- What decisions should stay
with me?
SLIDE 22
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Let’s Play Delegation Poker!
SLIDE 23
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Let’s Play Delegation Poker!
Choose a New CRM: Your CRM has reached its limits and can’t handle the rapidly evolving business needs. You have appointed your team to lead the study of which tool is best for your organization. This is their first time dealing with a project like this, with global impact on the entire organization. What authority level should the team be given?
SLIDE 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Let’s Play Delegation Poker!
Form Teams: A number of employees experienced in agile claim that the traditional way of forming teams by management doesn’t work well. They believe they are capable of forming their own
SLIDE 25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Let’s Play Delegation Poker!
Form Teams: A number of employees experienced in agile claim that the traditional way of forming teams by management doesn’t work well. They believe they are capable of forming their own
SLIDE 26
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Let’s Play Delegation Poker!
Hire Employees: You wish to involve existing team members in the recruitment and hiring of new employees. What authority level will you give them for decisions concerning various job candidates?
SLIDE 27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Build a Feedback System
- Ask for Feedback
- Be Appreciative, not Defensive
- Implement Feedback
- Provide Feedback on Feedback
- Consider 360⁰ Reviews
SLIDE 28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . It’s About Responsibilities
- Someone needs to take responsibility for tasks
- Collaboration is a must
- People want to do stuff they like and
are good at
- How does your company
- utline roles… where do you
need improvement?
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Squads and Chapters
SLIDE 30
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Never Say “It’s Not My Job”
The official winner of the “not my job” contest!
SLIDE 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multi-Tasking – Be Careful
- Multi-tasking is not effective.
- People do not multi-task. They
switch rapidly between areas of focus.
- Limit the work – stop starting,
start finishing!
SLIDE 32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multi-Tasking – Exercise
Capital Letter Number Lower Case Letter Roman Numeral Capital Letter Number Lower Case Letter Roman Numeral A 1 a I
SLIDE 33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Final Thoughts
- Understand the “why”
- Let people be themselves
- Encourage design thinking
- Respect roles and processes; define them!
- Encourage collaboration, transparency, honesty
- Listen and empathize
- Manage the work, not the people
- But…. realize that not all decisions will be popular!
SLIDE 34
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Questions?
SLIDE 35
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