APEX Thursday Deep Dive Soft Skills Dietmar Aust Opal-Consulting, - - PowerPoint PPT Presentation

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APEX Thursday Deep Dive Soft Skills Dietmar Aust Opal-Consulting, - - PowerPoint PPT Presentation

Nov 14, 2023 538 likes •831 views

1 APEX Thursday Deep Dive Soft Skills Dietmar Aust Opal-Consulting, Kln www.opal-consulting.de 2 Soft Skills Really? KEY for productivity! No. 1 lacking skill 3 Effective Communication Lacking soft skills => High RISK 4 You

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Dietmar Aust Opal-Consulting, Köln www.opal-consulting.de

APEX Thursday Deep Dive Soft Skills

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Soft Skills KEY for productivity! … Really?

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  • No. 1 lacking skill

Effective Communication

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Lacking soft skills => High RISK

You TRULY understand the importance of soft skills ... When you meet a person ... who doesn‘t have any

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Lacking soft skills => High RISK

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The Golden Rule of Business

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How to build that? Trust is Key

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#1 Don‘t make any assumptions you will be wrong!

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Get feedback early and often

  • Prototyping with APEX is easy and fast
  • Reduce risk in the first few iterations (2-4 weeks per

iteration)

  • => Guided Prototyping!
  • Mainly „report+forms“ through wizards ... then fix what

is „broken“ from usuability perspective

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#2 Manage Expectations

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#3 Be diligent and double-check your work

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#4 Keep your promises => Plan accordingly!

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#4 Keep your promises => Plan accordingly!

  • We are overly optimistic, it always takes longer than

anticipated

  • ½ / 2 / 3 rule:

– Half the tasks – Twice the time (duration) – Three times the cost

  • PI – rule of estimation ... * 3.14
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#5 The golden rule of lateness

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#5 The golden rule of lateness

  • Missing a deadline or milestone
  • Communicate early and in a proportionate timeframe

Running late Communication before deadline 5 min 5 min 1 hr 1 hr 4 weeks 1 day

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#6 Don‘t wing meetings => Come prepared!

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Prepare Meeting Minutes in Advance!

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#7 Take 100% responsibility

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OWN your mistakes and suggest solutions

  • I did something wrong?
  • Communicate openly ... admit the mistake ...
  • Don‘t try to cover it up
  • Make suggestions to fix it
  • => The result : TRUST
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#8 Don‘t take things personally!

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#9 Email 1,2,3 => Then CALL Find the right means

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Most points are simple and

  • bvious

Common Sense != Common Practice

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Change is the end result of all true learning

~ Leo Buscaglia

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Getting Started Focus! Don‘t chase two rabbits at the same time Chase 10 rabbits one after the

  • ther

baby steps count!

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Getting Started Read books, take courses

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Something to think about ...

  • Whether you want to make a lot of money or not ... all
  • f us spend a huge amount of time at work.
  • 16 waking hours
  • 8 work + 1 break + 1 travel => 10 hours
  • 62,5% of your waking hours is spent on work.
  • => it is CRAZY not to improve that
  • Just getting 1% better every day/week/month will have

a HUGE impact 20/30/40yrs down the road

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The Rules

  • 1. Don‘t make assumptions
  • 2. Manage Expectations
  • 3. Be diligent and double-check your work
  • 4. Keep your promises – plan accordingly
  • 5. The golden rule of lateness
  • 6. Don‘t wing meetings – come prepared
  • 7. Take 100% responsibility
  • 8. Don‘t take things personally
  • 9. Email 1,2,3 => then CALL
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Questions?

Opal Consulting

Zum Tilmeshof 11 50859 Köln Germany

Email / Website

dietmar.aust@opal-consulting.de www.opal-consulting.de