Vale of White Horse Residents Survey 2018 Findings of a survey - - PowerPoint PPT Presentation
Vale of White Horse Residents Survey 2018 Findings of a survey which tracked residents attitudes and satisfaction with the council tel. 0121 604 4664 | david.chong-ping@melresearch.co.uk | www.melresearch.co.uk 2 nd Floor, 1 Ashted Lock,
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
76 72 73 79 39 53 61 58 79 84 75 72 59 59 60 58 66 69 61 85 86 83
2012 2014 2015 2018 % Respondents Satisfied with the way the council runs things Would speak positively of the council¹ Quality of service good overall Acts on the concerns of residents Provides value for money Trust council
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
69 71 65 52 60 53 55 69 72 64 69
2012 2014 2015 2018 % Respondents
Vale
Treats everyone fairly Treats all parts of the district equally Does a good job for people like me
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
68 69 46 70 29 29 25 37 41 30 33 28 47 42 71
2012 2014 2015/16 2017/18 % Respondents
Vale
Needs to find out what people want Too remote and impersonal Can influence decisions Needs to be more open and honest
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
74% 70% 58% 58% 56% 52% 51% 49% 49% 45% 44% 42% 34% 25%
21% 27% 30% 33% 31% 33% 37% 38% 44% 38% 40% 43% 44% 50% 5% 3% 10% 8% 12% 13% 10% 12% 7% 15% 14% 14% 20% 23%
Fly-tipping of rubbish Anti-social behaviour Dirty or unsafe restaurants and cafes Benefit fraud Non-payment of council tax Building that’s happened without planning approval Noise nuisance Alcohol sales where licencing conditions aren’t met Health and safety violations by businesses Non-payment of business rates Taxis or private hire vehicles that don’t meet certain standards Non-compliance with building regulations Illegal parking in council car parks Street traders that aren’t following the rules Very important Fairly important Not very important Not important at all Don't know
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
83 79 72 70 62 71 71 71 72 55 82 63 50 64 WASTE AND RECYCLING COMMUNITY SAFETY STREET CLEANING ARTS AND CULTURAL BENEFITS CAR PARKS LICENSING SPORT AND LEISURE HOUSING PLANNING ENVIRONMENTAL PROTECTION GRANTS PUBLIC TOILETS BUSINESS SUPPORT % service users 2012 2014 2015 2018
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
1 2 3 1 3 1 2 2 2 3 1 3 5 5 4 4 7 7 6 5 2012 2014 2015 2018
Rank
Community safety Waste and recycling Street cleaning Environmental protection Housing
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
71% 52% 46% 46% 44% 44% 44% 44% 42% 40% 37% 36% 34% 31% 30% 27% 24% 27% 47% 52% 53% 54% 54% 54% 55% 56% 57% 62% 61% 63% 66% 68% 51% 68% 18% 5% Activities for young people Make sure facilities exist on new housing developments Keep streets and public spaces clean and attractive Keep residents informed about services, activities and spending Consult with residents Protect the character of the area Tackle crime and fear of crime Enforcement against litter, fly tipping, graffiti Support local business and the creation of vibrant market towns Minimise the council’s impact
Sport and recreation facilities for all Reduce the council’s energy usage Provide public toilets Arts and cultural facilities Make the district attractive to visitors Get housing built Grants to the voluntary and community sector Do more Do the same Do less Don't do at all Don't know
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
96 99 98 98 93 90 79 87 86 75 78 83 33 23 19 21 2012 2014 2015 2018 % respondents Feel safe during day Feel safe during night A place where people from diferent backgrounds get on Volunteered in last 12 months
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ