South Oxfordshire Residents Survey 2018 Findings of a survey which - - PowerPoint PPT Presentation
South Oxfordshire Residents Survey 2018 Findings of a survey which tracked residents attitudes and satisfaction with the council Agenda Item 6 Page 55 tel. 0121 604 4664 | david.chong-ping@melresearch.co.uk | www.melresearch.co.uk 2 nd
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
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Agenda Item 6
2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
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2nd Floor, 1 Ashted Lock, Birmingham Science Park Aston, Birmingham. B7 4AZ
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61 63 78 73 71 77 77
33 30 52 61 60 57 62 58 67 72 66 78 80 81
82 85 84 29 36 50 44 59 68 63 2005 2007 2009 2011 2014 2015 2018 % Respondents Satisfied with the way the council runs things Would speak positively of the council ¹ Acts on the concerns of residents Quality of service good overall Trust council Provides value for money
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64 67 67 21 17 45 41 52 50 59 48 53 54 64 71 71 75
2005 2007 2009 2011 2014 2015 2018 % Respondents Treats everyone fairly Treats all parts of the district equally Does a good job for people like me
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73 74 65 67 69 54 75 32 32 27 28 29 26 37 41 34 36 29 32 45 43 47 69
2005 2007 2009 2011 2014 2015 2018 % Respondents Needs to find out what people want Too remote and impersonal Can influence decisions Needs to be more open and honest
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70% 64% 52% 50% 49% 49% 45% 44% 41% 39% 38% 37% 30% 21%
27% 34% 41% 43% 43% 44% 46% 51% 52% 52% 53% 54% 51% 61% 3% 6% 6% 7% 7% 7% 4% 6% 8% 8% 8% 17% 16%
Fly-tipping of rubbish Anti-social behaviour Benefit fraud Dirty or unsafe restaurants and cafes Noise nuisance Non-payment of council tax Building that’s happened without planning approval Health and safety violations by businesses Non-compliance with building regulations Alcohol sales where licencing conditions aren’t met Taxis or private hire vehicles that don’t meet certain standards Non-payment of business rates Illegal parking in council car parks Street traders that aren’t following the rules Very important Fairly important Not very important Not important at all Don't know
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85 82 77 74 65 67 81 75 71 56 82 64 55 60 WASTE AND RECYCLING COMMUNITY SAFETY STREET CLEANING ARTS AND CULTURAL BENEFITS CAR PARKS LICENSING SPORT AND LEISURE HOUSING PLANNING ENVIRONMENTAL PROTECTION GRANTS PUBLIC TOILETS BUSINESS SUPPORT % service users 2005 2007 2009 2011 2014 2015 2018
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3 4 4 5 5 5 5 4 4 2 2 3 2 3 4 1 1 3 2 1 3 2 1 1 5 2009 2011 2014 2015 2018 Rank Sport and leisure Environmental protection Street cleaning Waste and recycling Community safety Planning Page 64
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64% 55% 44% 41% 40% 40% 40% 39% 37% 35% 33% 32% 32% 27% 24% 24% 20% 35% 44% 56% 58% 57% 60% 60% 61% 61% 64% 51% 67% 66% 71% 75% 75% 77% 3% 14%
Activities for young people Make sure facilities exist on new housing developments Keep residents informed about services, activities and spending Support local business and the creation of vibrant market towns Tackle crime and fear of crime Sport and recreation facilities for all Keep streets and public spaces clean and attractive Consult with residents Protect the character of the area Enforcement against litter, fly tipping, graffiti Get housing built Minimise the council’s impact on climate change Reduce the council’s energy usage Provide public toilets Arts and cultural facilities Make the district attractive to visitors Grants to the voluntary and community sector
Do more Do the same Do less Don't do at all Don't know
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99 98 98 84 82 91 78 70 77 84 24 31 25 29 24 2009 2011 2014 2015 2018
% respondents
Feel safe during day Feel safe during night A place where people from diferent backgrounds get on Volunteered in last 12 months Page 67
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73% 47% 25 to 34 65+
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