Professional Success LInstitut de tourisme et dhtellerie du Alexia - - PowerPoint PPT Presentation
Professional Success LInstitut de tourisme et dhtellerie du Alexia Douyon Qubec (ITHQ) is proud to introduce you Presentation Alexia Douyon February 2, 1990 Institut de Tourisme et dHtellerie du Qubec Alumni:
▪ February 2, 1990 ▪ Institut de Tourisme et d’Hôtellerie du Québec ▪ Alumni: Advanced Studies in International Hotel Management, 2014 ▪ Four Seasons Resort & Residences Montréal, 1430 De La Montagne Street, Quebec, H3G 1Z5, Canada ▪ Director of Residences
▪ Category Urban Hotel & Residences ▪ Mission “To be recognized as the company that manages the finest Hotels, Resort & Residences Clubs wherever we locate” ▪ Department Private Residences ▪ People under supervision 12
▪ Capacity Hotel 169 rooms /
Residences 18 units
▪ Room/Residence Distribution
150 Standard Room 18 Suites 1 Presidential Suite 6 Two Bedroom Residence Unit 8 Three Bedroom Residence Unit 2 Four Bedroom Residence Unit 2 Penthouses Residence Unit ▪ Restaurants & Bar ▪ 1 Restaurant / 1 Bar ▪ Other Facilities ▪ 1 Spa
▪ Bachelor degree in Business Administration, Hotel Management specialization, École des sciences de la gestion-ITHQ, Université du Québec à Montréal, 2011; ▪ Diploma in Advanced Studies in International Hotel Management program (ASIHM), 2014, ▪ Maintained an excellent average and academic performance throughout the ASIIHM program (2012-2014) ▪ First graduate student in a Residential Manager in Training program (MIT) with Four Seasons Hotels & Residences
▪ Winning team at the Young Hoteliers Summit - 5th Edition in Lausanne, Switzerland (March 2014); ▪ HRI Magazine Article - Promising Young Hotelier of Quebec (October 2014)“Détermination • Culture 5 étoiles • Efforts ”; ▪ Involvement in the Student’s Association as Business Networking Events coordinator;
Four Seasons Hotel & Residences Montreal (Montreal, Canada) – Director of Residences 2018
Present allocation methods, budget process. Control all capital and reserve fund expenditures
Four Seasons Resort & Residences Whistler (Whistler, Canada) – Director of Residences & Owner Services 2016
Four Seasons Residence Club Aviara (San Diego, USA) – Residential MIT 2015
Trump International Hotel & Tower (Chicago, USA) – Room Divison MIT 2014
Sofitel Chicago Water Tower (Chicago, USA) – Front Desk & Reservation Agent 2013
Private Club 357c (Montreal, Canada) – Front Desk Agent 2012
Club Med Punta Cana (Punta Cana, Dominican Republic) – Housekeeping Assistant Manager 2011
Aloft Montreal Airport (Montreal, Canada) – Front Desk Agent & Breakfast Attendant 2009
In August 2018, Alexia got this promotion; An extract from this letter signed by Demi Ortega, Regional Vice President – General Manager Four Seasons Residence Club Aviara speaks loud; “Alexia is a true Four Seasons successful story. Within 3 years with the company, she has proved herself; from the first graduated Residential MIT she is now becoming the youngest Director of Residences of the company and this is just the beginning…”
▪ Started in December 2018 ▪ First Four Seasons Residences in Montreal, and 4th in Canada. ▪ Working with Developper, Constructors, Realtor Agent and Residents to ensure progress and correct execution of their new homes ▪ Set-up of the entire Residential Department (Standards, Operational and Legal Procedures, Hiring, Training etc.) ▪ As of today: ▪ People: 9 Residents have moved in // Resident Satisfaction 100% // Employees turnover 0% ▪ Product: 12 units sold // 4 units still under construction // 6 on the market
2 4 6 8 10 12 14 16 18 20 Total Sold Moved-In To Sale Under Construction
Units
ITHQ is convinced that Alexia deserves this recognition as she has demonstrated the excellence of her academic results, the richness and diversity of her young but flourishing career along with the high quality level of her accomplishments for the Four Seasons Hotel & Residences Montreal.