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UAA Student Success Initiatives Claudia Lampman, PhD. Vice Provost - PowerPoint PPT Presentation

UAA Student Success Initiatives Claudia Lampman, PhD. Vice Provost for Student Success Valerie Robideaux, M.Div. Director, First Year Student Advising & Success Core Values Student Success Excellence Access Affordability


  1. UAA Student Success Initiatives Claudia Lampman, PhD. Vice Provost for Student Success Valerie Robideaux, M.Div. Director, First Year Student Advising & Success

  2. Core Values • Student Success • Excellence • Access • Affordability

  3. Vice Provost for Student Success • My role is to: • create a sense of urgency around student success by educating our campuses about what our students need • implement initiatives to improve retention and graduation rates • help more UAA students persist and complete their educational goals

  4. First-time, Full- time Bachelor’s Degree -Seeking at all UAA campuses 6-year graduation 4-year graduation 3 rd Fall 31.4% retention 2 nd Fall 10.5% retention All UAA 57.5% Bachelors 70.9% 2012 Cohort n=1006

  5. I applied to college…

  6. What’s my major and what courses sh should ld I I take? • Overwhelming number of options: • 60 bachelors degrees • 30 associates degrees • 20 undergrad certificates • 1,000 undergrad courses each semester

  7. Declared Majo jors Fall 2018 2018 Pre-major Nursing Science (12%) Exploratory/Undeclared (8%) Biological Sciences (6%) Pre-major Health Sciences (4.4%) Psychology (4%) Civil Engineering (3.6%) Computer Science (3.4%) Management (3%)

  8. Major Switching Bachelor-Seeking First-time Freshman Many students are switching majo jors Returned Year 1 Returned Year 2 Returned in Different Returned in Major Different 27% Major Returned 46% in Same Major Returned 54% in Same Major 73%

  9. Many students seeking Bachelors degree do not enter GER-ready Place into GER-level Math (39.5%) Place into GER-level Writing (47.3%) Nationwide – 63% of high school students are not ready for college-level math and/or writing.

  10. Many students are taking the wrong courses BIOL Placement into: Enrollment Pass Rate # Students not A111 Passing GER-level WRTG and MATH 33 75.8% 8 GER-level WRTG and Pre-GER MATH 128 64.1% 46 GER-level MATH and Pre-GER WRTG 20 60.0% 8 Pre GER-level WRTG and Pre-GER 80 25.0% 60 MATH Total 261 56.2% 122 For the students who were not GER-ready (n=114), $96,672 in tuition (resident).

  11. Bachelor’s Degree Statistics: 2012 -2018 Excess credits and time to degree 152 6.8 10.5 Average credits Average terms to Average years to degree degree to degree

  12. UAA students were… • Receiving little or no guidance before choosing majors and first courses • Switching majors too many times • Taking excess credits • Taking and failing too many classes • Dropping out too often • Taking a long time to graduate • Not graduating at all

  13. Assessing the Data: Student Success Solutions Give each new student a personal and virtual guide (First Year Student Advising & Success and Seawolf Tracks mobile app) Give each new student a clear road map for their first year (Academic Pathways Initiative) Give our academic advisors the best tools to help students stay on track (Seawolf Tracks) Give our students a consistent academic advising experience that is focused on retention, persistence, and completion (Advising Alignment Initiative) Work with faculty to help incorporate academic supports to help students complete classes – particularly high DFW/high enrollment courses

  14. First Year Student Advising & Success

  15. Developing a Mission for the Program To make every first year student feel welcome, connected, and prepared. “People will forget what you said. People will forget what you did. But people will never forget how you made them feel.” – Maya Angelou

  16. FYSAS Development Timeline Spring ‘18 Summer ‘18 Fall ‘18 Spring ‘19 Staffing Staffing Staffing Staffing • Semi-annual performance • On-boarded 7 FYAs • Conducted 24 interviews and • Hired FYSAS Director reviews • Set up physical location filled seven FYA positions • Posted FYA position • Hired a FYA for Alaska Native description & assembled Events Student Success Events • search committee Howl Days (April, May) • Hosted drop-in Advising & Events Student Outreach Registration days • Spill Your Ink: A Tattoo • FTF Spring registration Storytelling Event • FTF Res-Life < 2.0 • Open House • FTF withdrawal reports • FTF AR holds Student Outreach • Pre/Tier 1 faculty referrals • FTF withdrawal reports • Caseloads by Pathways • Pre/Tier 1 faculty referrals • FTF Spring registration of August interactions 85% 1500 + student interactions 40 training events occurred between 8/20-8/31

  17. FYSAS Advising Workflow Enrolled Retained • Advisor • Proactive caseload Assignments management • Transition to • Orientation with • 2 nd semester • Proactive outreach college advising advising & registration registration Admitted Engaged

  18. FYSAS Next Steps Award First Year Advisor Certifications Assign Advisors to New Students per Pathway Advise Based on Academic Pathways per Placement Proactive Outreach and Assessment

  19. Academic Pathways

  20. Goals of Academic Pathways • Improve the way we advise incoming, under-prepared students • Make major and course choice less overwhelming • Reduce major switching, excess credits, and time to degree • Expose students to multiple career options within the pathway through courses (e.g., HLTH A151, BA A151, ENG A151) or advising • Provide structured maps tailored to a student’s level of preparation and area of interest • Maximize chances of success in first year courses • Help students choose the best major after some exposure to the disciplines in the pathway • RETENTION!

  21. Academic Pathways – Customized First Year Course Maps

  22. Academic Pathways: Next Steps Training First Year Advisors and College Advisors in February and March 2019 Launch Academic Pathway Advising in April 2019 Create Academic Pathways for Associate Degrees in Fall 2019 Assess Academic Pathway Success

  23. EAB Student Success Collaborative Seawolf Tracks

  24. EAB Integration Timeline Spring ‘18 Summer ‘18 Fall ‘18 Spring ‘19 Mobile App Development App Promotion to New Students App Appointment Scheduling Assembled Teams App Promotion to All Students Advisor Trainings Data Validation Onsite Preview Progress Reports Pilot Banner Assignment Cleanup Appointment Campaign Pilot Coordinated Care Trainings SWT Navigate | Key Success Factors: SWT Mobile App | Key Success Factors:  Phased rollout  Hiring part-time development help  Banner assignment accuracy  Communications team  Multiple training opportunities  Targeting new students first  Assembling “advising leads”  Monthly usage update to Deans

  25. Academic Advisor Adoption Number of Advisors Advisor Usage of Features 35 3000 30 2500 25 2000 20 1500 15 1000 10 500 5 0 Student Count Appointments Reports 0 September October November December January February September October November December January February 41 Academic Advisors 9,027 Appointments 9,474 Appt. Reports

  26. Progress Reports Pilot Quick Glance Week 2: Attendance/Engagement Concern 700 600 At-Risk (18%) Response (68%) 500 Week 4: Academic Performance Concern 400 Response (95%) At-Risk (15%) 300 200 Week 6: At Risk of Failing Concern 100 Response (88%) At-Risk (15%) 0 Week 2 Week 4 Week 6 Evaluations Sent Responses At-Risk 6 Faculty Members 12 Sections 600+ students

  27. Seawolf Tracks: Next Steps Coordinated Care Units: UAA Student Support offices, Community Campus Advising offices, Spring 2019 Re-Enrollment Advising Campaign: April 2019 Progress Reports & Early Alerts: high D/F/W, high enrolled courses for Fall 2019 Student Mobil e App Categories and Targeted “To - Do’s”

  28. Academic Advising Alignment

  29. UAA’s “Shared - Split” Advising Structure 11 Colleges and Programs includes faculty, professional, and hybrid advisors Advising takes place in the five colleges, First Year Student Advising & Success, Middle College programs, athletics, transition advising and support offices. Each program has one or more advising structures, models, and practices. College of Arts Middle College & Sciences Programs Community & Transition Technical College Advising: Exploratory College of Business & First Year Student Public Policy Honors College Advising & Success College of Transition Engineering Advising: College of Support Health Athletics

  30. Academic Advising Steering Committee To provide strategic direction, policy recommendations, and AASC implementation strategies that support student success through consistent and comprehensive advising across UAA. CHARGE 15 Members Advising Leads & Advisors 2 Community Campuses

  31. Academic Advising Standardization Memos of Collaboration between Colleges/programs and OAA will enable… Consistency: Establishing standards for hiring, training, and advancement Accountability: Establishing common expectations, evaluations, policies and procedures Assessment: Establishing common learning outcomes, metrics, benchmarks, and annual reports Communication: Establishing a centralized team, monthly newsletters, and resource library

  32. Academic Advising Standardization: Next Steps Solidify Academic Advising Roles & Responsibilities Establish Memos of Collaboration with each college Set Common Seawolf Tracks Campaign Calendar Create Training and Professional Development Program for Academic Advisors

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