Proctor Preparedness Training Tier I July 24, 2014 1 Instructors - - PowerPoint PPT Presentation

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Proctor Preparedness Training Tier I July 24, 2014 1 Instructors - - PowerPoint PPT Presentation

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Proctor Preparedness Training Tier I July 24, 2014 1 Instructors Stacey Baumgarn Lanai Greenhalgh 491-2319 491-1527 Scott Baily Kyle Haefner 491-7655 491-1012 Dwight Burke Mike Hooker 491-5633 491-1545 Bob Chaffee Lorie J. Johnson

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Proctor Preparedness Training Tier I

July 24, 2014

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Instructors

Stacey Baumgarn 491-2319 Scott Baily 491-7655 Dwight Burke 491-5633 Bob Chaffee 491-3857

  • Sgt. Aaron Turner

491-6425 Frank Gonzales 491- 2724 Jim Graham 491- 4803

Lanai Greenhalgh 491-1527 Kyle Haefner 491-1012 Mike Hooker 491-1545 Lorie J. Johnson 297-5114 Lori Meyers 491- 0056 Dell Rae Ciaravola 491-6009 Ken Quintana 567-6589

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What’s It All About?

  • Objectives

– Know Basic Duties – Understand Your Role in Emergencies and Get an Introduction to Preparedness (Homeland Security Stuff!) – Identify and Access Resources for your support

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What Is A Proctor’s Job?

  • What do YOU think your job is?
  • Why are you here anyway? What Is Your

Role?

  • This can be a challenging responsibility and

it can be fun!

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WHAT IS A BUILDING PROCTOR?

  • Building Proctors act as a liaison between their respective

building occupants and Facilities Management, Environmental Health Services and/or Colorado State University Police Department (CSUPD). The building proctor spots signs of wear

  • n a building and its physical facilities and then reports the

services needed to Facilities Management Dispatch Office (491- 0077) who, in turn, addresses the maintenance needs. The building proctor may report safety issues to Environmental Health Services and security issues to CSUPD. The building proctor will act as a point of contact during emergency situations to the Incident Commander.

  • See PROCTOR INFORMATION
  • n page 4-5 of Proctor Manual

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OK! - Here We Go!

  • In Your Manual

– Your Authority Under CSU Policy And State Law – Discussion – Safety – Case Study – Where are Police Assistance Phones nearby? (blue lights)

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What Are My Responsibilities? Your Manual Has A Miscellaneous Section That Covers a Lot of Ground. We’ll Review and Discuss Situations Related to This Section Animal Questions? Posting Notices? Smoking Policy? Bicycles? Skateboards? “Slack Lines”! Solicitors

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WHAT’S IN MY MANUAL? Your Proctor Manual Also Has Several Specific Sections (follow in your proctor manual please) Maintenance Construction/Renovation Projects Sustainability in Facilities Management at Colorado State University:

www.fm.colostate.edu/sustain

Security Safety (next slide)

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Health and Safety Inspections

  • EHS does this for most buildings on annual basis

– more often if required – Coffee areas, fire hazards, ‘clogged’ hallways, accessibility/evacuation issues, etc. – 3 E’s: electricity, extinguishers, exits

  • You will receive a report indicating what

corrective actions you and other building

  • ccupants must take and what Facilities’

responsibilities are.

  • CSUPD does security/lighting assessments
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Work Orders?

  • How do I make a work order request?
  • What happens when I put in a work order?
  • Who can I call with Questions?
  • How long do most requests take?

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Issues You May Encounter

  • Weather
  • CSU Has A Weather/Snow Policy
  • www.safety.colostate.edu
  • Review and Discuss Manual
  • Case Study – ‘Deep Snow’
  • Intro ThorGuard

www.campusrec.colostate.edu/thorguard/index.cfm “Real Time” Info http://campusrec.colostate.edu/ThorGuard/index.cfm

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What About Security?

  • Review Access Policy and Lockouts

www.fm.colostate.edu/files/forms/access_and_security_policy.pdf

  • Work Protocols and Habits (alone after hours?)
  • Can visitors/intruders see your PDA, cell phone,

computer display? Is Your Emergency Plan password protected?

  • Habits, Lights and Reflections
  • Home, Work, and Back
  • Safe Walk 491-1155
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From CSUPD Website

  • Building Lockout
  • Who: Staff and Faculty

Call: (970) 491-6425 CSU PD will unlock doors after business hours when proctors are unavailable and the following conditions exist:

  • A life threatening situation (i.e. medical, personal safety). The

requesting party must provide proper identification.

  • Other emergency (i.e. locked out with keys inside building). The

requesting party must provide proper identification and proctor or responsible person authorization.

  • These measures will ensure that ONLY authorized, currently

employed or approved persons are allowed access to any building or

  • facility. This policy will enhance the accountability of individuals who

hold keys to the University and the overall security of the campus.

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Flooding and water leaks

Minor flooding and water leaks:

  • Contact Facilities Management immediately.

Tell them: The extent of the flooding. Any information you have about the cause of the flooding. Follow any suggestions Facilities Management may give you. THEN – try to mitigate the damage. Unplug and cover electronic equipment. Use trash cans to catch dripping water. Use towels to or absorbent socks to create dams to keep water out of your office.

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More Issues?

  • Event Planning Discussion

– www.fm.colostate.edu/events/reservation.cfm – Medical Emergency/AED Discussion

  • Disgruntled People
  • Dwight Burke [1-5633] and intervention team

http://supportandsafety.colostate.edu/tell-someone

  • Bomb Threats. . . .
  • *57 [next slide]
  • Elephants?
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Figure 1 - hit *57 before making or receiving any additional calls

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Proctors Look at Preparedness

  • So, your basic job includes everything

we’ve covered so far – any questions?

  • Now, what’s your role in an emergency and,

better yet, in being prepared for one?

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Getting the Basics

  • When your staff know you

know your job, they’ll follow confidently and be comforted in emergencies that may arise

  • When they’ve

PRACTICED and know the plan, everyone will be more comfortable!

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Or Will There Be a Stampede from a Crisis!

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Responsibilities and Limits

  • You will HELP your co-workers develop a

current emergency plan

  • You are the buildings representative to

Facilities, CSUPD, EHS, and others

  • You may keep your building occupants

informed about upcoming events

  • Some routine scenarios
  • You’re the Info ‘Beacon’ And a

KEY PLAYER

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NOT Your Responsibility!

  • YOU ARE NOT AN EMERGENCY
  • RESPONDER. You can assist responders as

requested but let THEM do their job!

  • It is NOT your job to try and break up two

persons in a disturbance

  • You don’t touch, move or handle suspicious

packages or suspicious or intoxicated persons

  • You AREN’T expected to fight fires, clean spills,

etc.

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What Else?

  • IAQ – Unusual or

Strange Smells and sounds

  • Utility Interruptions
  • “But I MUST Get On

Your Roof!”

  • Cultural Issues (prayer

rooms in Elder Hall and LSC for International Students

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Resources

  • RAVE and Everbridge 911

– www.safety.colostate.edu/rave.aspx – LETA911.ORG

  • Who Can I Call
  • What Information is ‘Out There’

to Help Me?

  • Custodians know a LOT!
  • Discuss Using Some of These and

When

  • TOD Website Info
  • Proctor Monthly Newsletter (your

chance to give us info!) “Other building proctors and your custodians can be your very best resources!”

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“It” CAN Happen Here!

Vocational Education Lightning Strike

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Tornado, May 2008 ARDEC Windsor

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Tornado, May 2008 ARDEC

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YOU AREN’T ‘9-1-1’!

– When your staff has an emergency, they should ALWAYS call 9-1-1 immediately. To look another person up prior to calling only delays response and adds confusion! They SHOULD let you know as soon as they’ve called!

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When You Call in an Emergency

  • CSU Dispatch will handle on campus calls to 911

– stay on the phone with them!

  • Be patient! The Dispatcher will have EMD

questions

  • Have someone meet the ambulance!
  • Police/responders will ‘own’ your building and

assign an appropriate incident commander and staff to help!

  • Coordinate information with police and

responders and YOUR STAFF so everyone knows what is happening and what to do

– [Don’t forget ‘head and heart’ recovery afterward]

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Notification and Information

  • Discuss Phone “Tree”/Communication

Plans

  • Email Notification Lists – when and why
  • During Emergency Situations, You Can Get

Information From the Incident Commander

  • r PIO
  • Responders DEPEND on You for Accurate

and Timely Information

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Other Issues

  • Weapons on Campus
  • Risk Management

– www.ehs.colostate.edu/WRisk/Home.aspx

  • Employee injuries and reporting

– www.ehs.colostate.edu/WWorkComp/Home.aspx

Video Policy (will update link when policy is?)

– www.fm.colostate.edu/files/forms/RequestForVideoSystem.pdf

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Repetition is Good for Learning

  • YOU ARE NOT AN EMERGENCY

RESPONDER.

– Your role is: 1) to help your department develop a realistic, up-to-date emergency plan and communications program – Your role is; 2) to assist responders and 3) your department by sharing information – You MAY assist with ‘guarding’ doors, building search,

  • etc. as requested by police/fire/emergency staff

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Responders and Incident Commander

  • Incident command is usually

based on the nature of the

  • incident. E.G.

At a traffic accident a police officer will be in command. At a fire a firefighter will assume command.

  • More complex incidents may

require activation of the Emergency Command Center.

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POUDRE FI RE AUTHORI TY COMMAND VEHI CLE

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EHS ERV Vehicle

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Developing a Plan for YOU

  • EHS Has a Template for YOUR Planning
  • CSUPD Security Inspections/Surveys
  • Proctoring is VITAL – You Should Ask

That These Duties Be Included in Your Planning and Evaluation

  • Keep a list of “Proctor Accomplishments”

Annually

  • Meet with other proctors
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Guidance and Resource Info

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Bob Schur is the director of the Campus Policy Office – feel free to contact him with questions about campus policy. 491-1059

  • r 491-5257 CSU policies link
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Best Resource of All

  • Check the TOD Website for a variety of

resources and links designed JUST FOR Proctors!!

– www.training.colostate.edu/proctor/index.html – Proctor monthly newsletter – your articles and ideas?

– Don’t forget your ‘neighbor’ Proctors too!

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Always Plan for Contingencies!

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Attitude is Everything!

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It’s Your Career. . . .

  • "The pessimist complains about the

wind; the optimist expects it to change; the realist adjusts the sails."

  • - William Arthur Ward

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Preparedness Models

  • Pre-event

Emergency Post-event

Response Recovery

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Preparedness

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Preparedness 2

  • Response Plans and Your Role As a Proctor
  • Making Sure Others Are Prepared (Exercise

IS Good For You)

  • Recovery Plans and Resources
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CSU has expertise in Preparedness!

  • CDRA - Center for Disaster and Risk

Analysis

  • Dr. Lori Peek
  • CDRA

Center for Disaster and Risk Analysis Colorado State University B-258 Clark Building Fort Collins, CO 80523-1784 970.491.1877 | cdra@colostate.edu

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HAZMAT Spill

  • You are just ready to leave your office for

the day when a student assistant reports to you that ‘a couple of ounces of mercury spilled on the floor when a jar fell from a

  • counter. What do we do?!”
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Building Safety Plan Example www.ehs.colostate.edu/WBuildSafety/PDF/Safety.doc TABLE OF CONTENTS 1

  • EMERGENCY TELEPHONE NUMBERS

3

  • POLICE RESPONSE

3

  • EVACUATION PLAN

3

  • CAMPUS EVACUATIONS 4
  • BUILDING EVACUATION PLANS

4

  • BUILDING RALLY POINTS

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  • SHELTER IN PLACE

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  • FIRE 6
  • IF YOU ARE TRAPPED IN THE BUILDING…

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  • HAZARDOUS MATERIALS SPILL 6
  • BENCH TOP SPILLS

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  • LARGE SPILLS 7
  • SPECIAL AREAS

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  • SUSPICIOUS ODORS (INDOOR AIR QUALITY)

8 Of course, this is a limited sample of the emergency plan framework

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The University and Preparedness

  • Quick Look at the CSU EOP Web Site
  • Briefly Introduce the Public Safety Team
  • The Plan?

– Revised in April, 2013 – http://safety.colostate.edu/emergency-response-plan.aspx

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Emergency Organization at CSU

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CSU President

Executive Committee Public Safety Team Emergency Operations Center Manager Safety Officer Public Information Officer Liaison Officer Operations Chief Finance Chief Logistics Chief Planning Chief

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Colorado Office of Emergency Management

Mission The mission of the Office of Preparedness and Security is to ensure a safe and secure environment for the citizens of Colorado from intentional acts of terrorism, accidental harmful events or natural disasters through the implementation of innovative prevention methods, coordinated response procedures and effective recovery plans.

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Office of Emergency Management Goals

  • OEM is under DOLA and DHS
  • Increase awareness among site managers
  • Reduce vulnerabilities of sites and assets
  • Enhance defense against and response to

attack

– ANYTHING UNREASONABLE ON A DAILY BASIS?

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No Need to Panic!

  • There are NO known

terrorist threats against Colorado State, nor the northern Colorado Region, but having our head in the sand wouldn’t be smart in the current world situation!

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From Humorous to Sad

  • You as a proctor may have to deal with

anything from how to handle dog poop, talking to a professor who is smoking the cigar that bothers other occupants, to knowing how to make notifications appropriately in the event of a co-worker’s

  • death. It’s a big job and we appreciate your

willingness to take it on!

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Building Proctor Manual Link

www.fm.colostate.edu/files/forms/BPManual.pdf

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Next Class Prep

  • PLEASE review the workbook for Tier 2

before you attend that session – thank you!!

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WHAT OTHER TRAINING WOULD YOU LIKE TO SEE THIS PROGRAM COVER?

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The following slides are provided in your handouts for proctor reference related to National Incident Management and Incident Command Systems

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Incident Command in a Nutshell

  • The Incident Command System

(ICS) provides a flexible, standardized framework for public and private agencies to respond to an emergency.

  • The same principles apply to all

emergency management situations - from a chemical spill in Yate’s Hall to a tornado that flattens half the campus.

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Incident Commander’s Role

– Identify the five major ICS management functions. – Identify the position titles associated with the Command Staff. – Describe the role and function

  • f the Incident Commander.

– Describe the role and function of the Command Staff.

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ICS Benefits

  • Using management best

practices, ICS helps to ensure:

– The safety of responders, students, faculty, workers, and

  • thers.

– The achievement of response

  • bjectives.

– The efficient use of resources.

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ICS Features

  • Common terminology
  • Organizational resources
  • Manageable span of control
  • Organizational facilities
  • Use of position titles
  • Reliance on an Incident Action Plan
  • Integrated communications
  • Accountability
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NIMS Components

National Incident Management System

  • Command and management
  • Preparedness
  • Resource management
  • Communications and information

management

  • Supporting technologies
  • Ongoing management and maintenance

» FEMA Slide

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What ? . . . NIMS provides a consistent nationwide template . . . Who? . . . to enable Federal, State, tribal, and local governments, the private sector, and nongovernmental organizations to work together . . . How? . . . to prepare for, prevent, respond to, recover from, and mitigate the effects

  • f incidents regardless of cause, size,

location, or complexity . . . Why? . . . in order to reduce the loss of life and property, and harm to the environment.

[slide courtesy Mike Gavin, PFA and FEMA]

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Unified Command

Unified Command

(Representatives From Local Jurisdictions)

Finance/ Administration Logistics Planning Operations

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Area Command

Area Command ICP 1 ICP 2 ICP 3