POVs & Experience Prototyping Presenter: Lindsey Kostas
Same Team Clay J. Jesse C. Lindsey K. Senthilnathan V.
New FOOD Domain RESTRICTED EATERS People with diets limited by food allergies , sensitivities , and other medical, religious, or moral reasons
we met JESSICA, a mother of a restricted eater
We were That the diet restrictions of a someone she loves could cause a person to experience so much fear and turn AMAZED to getting a meal into a stressful and emotionally taxing endeavor learn it would be Eating didn’t have to be the most stressful part of a GAME person’s affected by a restricted diet day CHANGING if
Where’s Jessica? Needfinding Take 2
Paulette Gluten Sensitivity 20 years old Studies MS&E Diagnosed last year LOVES chocolate cake
SAY THINK “I feel a lot better and I know Eating with my friends wouldn’t I don’t want to “it doesn’t take that great, I’m not gonna lie” what’s going into my body” “A lot of people who are be so bad if they could just be l abeled as “sh*t there’s gluten in a lot of things” “gluten free” aren’t “there’s been times where I’ve I wish there “I had to take drugs when I slept to remember I am gluten free the “gluten free actually gluten free” literally had to leave half the sedate me so I wouldn’t scratch were more plate and I feel awful” girl” myself” “I don’t want to be It’s so difficult gluten free that person that’s like I feel so much better on “I feel like a burden” “I don’t want to mess it up” to figure out if ‘oh I’m sorry I can’t options my new diet, I can’t risk “The food allergy testing isn’t that “it definitely takes away from enjoying eat this’” something is great, it’s not that conclusive” even my friends a meal because it adds a lot of stress” messing it up gluten free, I’d “the office would always order food for us “I’m super lazy so I’ll just avoid it if I’m unsure sometimes can’t I wish I could put – I always had to order a salad w/ about it because it’s just not worth it” rather just eat understand how hard dressing on the side” something on my “especially when eating out sometimes I’m the few things I it is to have and “since it’s something that I’m not entirely like I should just eat now so I don’t eat when I salad other than know are safe sure about I don’t risk it go out and inconvenience people” maintain my diet olive oil “you can have gluten free chocolate cake but its trash” showed off her arms Spoke used air quotes uncomfortable unfairly judged scared to (and lack of rashes) assertively every time she said to eat with change what’s when talking unmotivated “gluten-free” others working sat up straight when talking about how to understand cut us off about strawberries and healthy her her diet better happy that the mid-sentence to cream and then diet is and unsure of what diet’s working talk about her one immediately slouched to quietly about she can eat wish that chocolate healthy like a burden describe the accompanying the taste cake was gluten physically salad frustrated by free nostalgic for imitated people’s reaction to her not Laughed at her the gf uneducated real food eating when at a restaurant or now choice stereotype DO about her diet FEEL finding out she’s gluten-free salad dressing
SAY THINK It’s so difficult I feel so much better on to figure out if my new diet, I can’t risk something is messing it up gluten free, I’d “I’m super lazy so I’ll just avoid it rather just eat if I’m unsure about it because it’s the few things I just not worth it” know are safe showed off her arms Spoke scared to (and lack of rashes) assertively change what’s when talking working about how cut us off healthy her happy that the mid-sentence to diet is and diet’s working talk about her one quietly about wish that chocolate the taste cake was gluten free nostalgic for real food DO FEEL
Dylan Allergic to … Everything 21 years old Student Diagnosed late freshman year of college Just wants a nice cold beer...and some Taco Bell
SAY THINK “I don’t know what else I’m allergic to” “I can’t focus - that’s the worst part” “mostly everyday it’s just white rice, chicken and a salad” “if I can eat potatoes, that’s “Last time I had a gluten free burger in San Diego that I down the road, one day I might It’s better to avoid food that make me thought would be safe, but I still don’t know what it had that be able to eat french fries with sick than to eat them and be unable to made me sick” my friends” “It’s hard to be social if you can’t Sometimes I’m really concentrate “some people get a meal with someone” starving and the dining hall “I almost took this can’t eat gluten, I is closed and I do I’ll occasionally have some foods I’m not quarter off to “I wish I could eat chipotle, can't eat this list something stupid like supposed to because I can’t control figure my allergies tacos, mexican food in san of 7 or more having sushi with wheat on diego, and beer … . Yeah i myself all the time out, but I want to things” it” f*** graduate” wish I could drink some “In the past 3 to 4 months beer” there wasn’t a moment when I shouldn’t go out with friends if I can’t eat anything “I don’t mind eating only chicken if it means I can read a book” I got sick, I was pretty much sick the whole time, just “I can’t really trust them anyway, they don’t know everything His intolerance will eventually fade away different degrees” that is on the food inside out and the chefs are busy” My diet right now is so restricted that it’s pretty much a guaranteed I can’t eat somewhere. used bathroom in the optimistic that his restrictions longing for something with kept eye contact during the interview middle of the interview aren’t permanent flavor frustrated with how his isolated from his friends Didn’t let me buy him coffee because it would food affects his health probably “react” to the ritalin he had just taken resigned bored with his diet to his alone situation overwhelmed by how much Stopped the interview to play Pokemon he should know but doesn’t powerless and sometimes can’t took a sandwich out of his backpack and showed it DO FEEL
SAY THINK “if I can eat potatoes, that’s It’s better to avoid food that make me down the road, one sick than to eat them and be unable to “It’s hard to be social if concentrate day I might be able you can’t get a meal to eat french fries with someone” with my friends” “I can’t really trust them anyway” I shouldn’t go out with friends if I can’t eat anything “My diet right now is so restricted that it’s pretty much a guaranteed I can’t eat somewhere.” isolated from his friends Didn’t let me buy him coffee because it would probably “react” to the ritalin he had just taken alone Stopped the interview to play Pokemon took a sandwich out of his backpack and showed it DO FEEL
Jason Milk Allergy – he’s not lactose intolerant 26 years old Married Works as a pipefitter From Fremont High School Graduate
SAY THINK “The symptoms to the allergy start showing up within a “It’s easier to remember few minutes but may sometimes take longer” want I can eat, than to My wife always has to “I have limited options when remember what I “You don’t see a lot of adults cook separate dishes for I go out. I have to tell the shouldn’t eat.” like me who are allergic to My diet is so limited, waiter multiple times, not to both of us or cook milk” add butter or any dairy that I feel frustrated something she might not products to my food eating a limited variety “It sucks not being able to drink milk, eat cheese or cakes” like of items “I feel bad, for making them go the extra mile to make something “People think it is the same thing as lactose intolerant” specifically for me” I just wonder how much easier my life would have been, had I not had an allergy “Even though I can’t eat whatever I want, at least I am healthy” “I have to make do with alternatives” felt embarrassed with his situation laughed when frustrated with wanted to eat pizza or asked about the his allergy was sitting at the kitchen during cheese like everyone things he the interview and sarcastically else couldn’t eat affected his day to showed the cheese at his fridge day life just wanted a wasn’t excited about glass of milk his limited food glad that he was seeing laughed choices some improvements whenever I said was excited to talk f elt happy that his pizza about his cure options family helped out FEEL DO
SAY THINK My wife always has to cook separate dishes for both of us or cook something she might not “I feel bad, for making like them go the extra mile to make something specifically I just wonder how much easier my life would for me” have been, had I not had an allergy “I have to make do with alternatives” laughed when frustrated with wanted to eat pizza or asked about the his allergy cheese like everyone things he else couldn’t eat laughed whenever I said f elt happy that his pizza family helped out FEEL DO
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