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OVERVIEW "It is our attitude at the beginning of a difficult - PowerPoint PPT Presentation

, 1 1934 DEPARTMENT OF IMMIGRATION AND Department of Immigration EMIGRATION and Emigration Sri Lankan Identity Abroad Department Overview Contents Yesterday DEPARTMENT How we got here


  1. मंगलवार , 1 जॎयेषॎट 1934 DEPARTMENT OF IMMIGRATION AND Department of Immigration EMIGRATION and Emigration Sri Lankan Identity Abroad  Department Overview Contents  Yesterday DEPARTMENT  How we got here  Today  Tomorrow OVERVIEW "It is our attitude at the beginning of a difficult task which, more than anything else, will affect It's successful outcome." - William James 1

  2. मंगलवार , 1 जॎयेषॎट 1934 The beginning The Immigration and Emigration Act of Vision 1948. ( To Control the Immigrants and the Emigrants) To be the best immigration service in the region. Legal framework Mission  Immigration & Emigration Act No 20 of 1948 and subsequent amendments & regulations We regulate the entry and exit of persons, and  Temporary resident Act No 15 1971 provide citizenship Services, while safe guarding  Passport (Regulations) and Exit permit Act No 53 of the Nation’s security and social order and 1971 promoting economic development.  Citizenship Act No 18 of 1948 & subsequent amendments & regulations  Indo- Ceylon agreement (Implementation) Act No 14 of 1967 & subsequent amendments & regulations 2

  3. मंगलवार , 1 जॎयेषॎट 1934  Grant of Citizenship to stateless persons ( Special provision Act No 39 of 1988 & subsequent amendments  Grant of Citizenship to Indian origin person Act No 35 Why we are special…. of 2003 & subsequent amendments  Grant of Citizenship to Chinese origin person Act No 38 of 2008 & subsequent amendments Sri Lanka Economic Targets Contribution to the GDP 2005 - 2016 IOM • OIM Item 2005 2010 2016 Population mn 19.7 20.7 21.9 • SL Diaspora - 800,000 • International Labour Migrants: - 1.9 Million GDP USD bn 24.4 49.1 98.0 • Annual departure for FE - 250,000 . Per capita Income US $ 1241 2375 4470 • Constitute around - 23 % labour Force Remittances US$ bn 2.0 3.8 7.0 • Workers' Remittances - 4.6 Billion US$ Women in Labour Force % 32.6 34.3 40.0 • Tourist arrival - 700,000 • Earning from Tourism - 400 /500 million Unemployment % 7.2 5.3 3.2 Poverty % 15.2 7.6 4.2 Tourist arrival 700,000 2.5 million Earning from Tourism 400 million 1 bn FDI US$ 600 million 2.0 bn 3

  4. मंगलवार , 1 जॎयेषॎट 1934  The Department has become a model for E- YESTERDAY Governance.  The Department serves more than 10,000 people daily.  The clients vary in their social, educational, and economic backgrounds.  Private – Public Partnership. “ What we are today comes from our thoughts of yesterday , and our present thoughts build our life of tomorrow” - Lord Buddha. 4

  5. मंगलवार , 1 जॎयेषॎट 1934 After 1977 What we do…  The Department work load increased rapidly due to:  Issuing Passports  The rapid increase of Emigrations.  Issuing Visa  Increase of foreign investments.  Border Control  Development of Tourism Industry.  Citizenship Matters 5

  6. मंगलवार , 1 जॎयेषॎट 1934 Changes Required Clients Private Sector Government Institutions 6

  7. मंगलवार , 1 जॎयेषॎट 1934 Where we were…  Unfair criticism of Departmental image.  No attractive working environment.  Poor infra structure within the premises.  Malpractice conducted by some employees.  Lack of understanding regarding the international standards.  Lack of Computer Literacy.  No satisfactory utilization of resources.  The Processes was neither transparent nor convenient. HOW WE Why? GOT HERE “To get through the hardest journey, we need take only one step at a time, but we must keep on stepping.” - Chinese Proverb 7

  8. मंगलवार , 1 जॎयेषॎट 1934 To change for the better.. TRANSPARENCY AND ACCOUNTABILITY We concentrated on… T • Technology Identification of possible risks I • Information and Intelligence P • Process Review S • Skills 8

  9. मंगलवार , 1 जॎयेषॎट 1934 ` ` ` ` ` ` Regional Offices Regional Offices Regional Offices T ECHNOLOGY ` ` Colombo Port ` Head Office DR Site ORACLE 10 g Main Server Database ` ` ` Workstations 400 ` ` Galle Port AUTOMATING THE ENTIRE DEPARTMENT THROUGH FIVE MODULES Document scanning project Allocation of Responsibility 9

  10. मंगलवार , 1 जॎयेषॎट 1934 Processing Passengers @ Airport & Sea Ports SYSTEM TO MANAGE QUEUES OF APPLICANTS On Board Clearance & Border Intelligence Unit 10

  11. मंगलवार , 1 जॎयेषॎट 1934 IMPLEMENTING ANNOUNCEMENT SYSTEMS FOR THE BENEFIT OF THE CROWD. DISASTER RECOVERY UNIT Document examination lab 11

  12. मंगलवार , 1 जॎयेषॎट 1934 HIGH SECURITY PASSPORT HIGH SECURITY PASSPORT 3.8. Security laminate with Holographic and Invisible 3.9 . One line of words “SRI LANKA” Fluorescent printing printed in Variable Ink (VI) Inner Pages of Sri Lanka Coat-of-Arm, visible under UV light. 3.2. Data page is on page 2 of the travel document. 5.8. Invisible blue and green fluorescent fibres, glow 5.1. Lion logo is printed in invisible under UV light. 5.7.Rainbow printing of the fluorescent ink, becomes visible background in 4 special colours. in red under UV light. 3.3 . The passport bearer’s photograph and personal information are directly printed onto the data page. 5.2. Sewn by means of lock stitching with security sewing thread, fluoresce in 5.6 Sri Lanka yellow-green under UV Coat-of-Arm Water 3.4. Computer printed Invisible light. Mark Personal Information (IPI) integrates the bearer’s photograph and personal and document information. 3.6. Computer printed Letter Screen (Shadow Image) of 5.5. Individual page number 5.3. Page number designed with 3.5. Smooth margin of the photo bearer’s on the fore- edge of the geometric guilloche lines is is printed with fade effect. photo is made up of the bearer’s information and 3.7. Security Graphic Art passport printed in invisible incorporated in rosette pattern. document Design with Micro Text fluorescent ink, visible in red information. 5.4. Laser perforated serial under UV light. This will give number in asymmetric size and the ‘fan effect’ on the edge of conical shaped hole reducing size the book. towards the bottom. HIGH SECURITY PASSPORT HIGH SECURITY PASSPORT 12

  13. मंगलवार , 1 जॎयेषॎट 1934 I NFORMATION AND INTELLIGENCE HIGH SECURITY PASSPORT P ROCESS  Integrated Inquiry Management System.  Intelligence Alerts.  Implementing a Special Investigation Unit. REVIEW 13

  14. मंगलवार , 1 जॎयेषॎट 1934 What had to be changed. We believe in doing  E asy  Rules  Regulations  T hings  Systems  F irst Preparing a Manual for all sections. 14

  15. मंगलवार , 1 जॎयेषॎट 1934 Simplification and transparency Implementing the 5S Concept. of the processes. Upgrading the Counter System PPP at the Airports and Ports.  Piyasa  Working with three Private Companies  Application Printing  Embarkation card printing  Public Addressing System  Counters  Flower Arrangements  Car Park  Three wheel Society 15

  16. मंगलवार , 1 जॎयेषॎट 1934 S KILLS Piyasa is;= s;=ú,a, a,la la jmqr mqr.k .kak ak ls%s%hdjl djla a fk,d.k .kak ak Passion ls%s%hdjl djla jmqr. qr.kak ak ACCEPT ADJUST ASK mqr qreoaola oaola fk,d.kak .kak mqr mqreoao oaola la jmqr mqr.k .kak ak prs; s;hla hla fk,d.kak .kak Discipline Courage Commitment Challenges prs; s;hla hla jmqr. qr.kak kak Determination Continuous Honest Improvement Mankind Punctuality brKu Ku fk,d.k .kak ak 3A Qualified (Ask, Accept, Adjustment) 16

  17. मंगलवार , 1 जॎयेषॎट 1934 Initiating a strong Welfare DEVELOPMENT OF SKILLS Association within the Department.  Initiating a strong Welfare Association within the • Corporate Social • Scholarships Department. Responsibility • Farewells  Incentives. • Annual Trip • Get together  Indian Tours for motivation. • Donations at funerals • Talent Appreciations • Donation of stationary for • “Our Canteen” Concept  Improvement of the working environment and children • Cultivation satisfaction in working. • Refreshment and  Development of friendly nature. photocopy facilities for  Yoga training sessions. internal and external customers  Inbuilt Gymnasiums and Libraries. • Blood Donations Welfare activities- piritha Welfare activities- nadaramani 17

  18. मंगलवार , 1 जॎयेषॎट 1934 INDIAN TOURS TO MOTIVATE INCENTIVES THE EMPLOYEES DEVELOPMENT OF FRIENDLY NATURE IMPROVEMENT OF THE ENVIRONMENT AND SATISFACTION IN WORKING 18

  19. मंगलवार , 1 जॎयेषॎट 1934 YOGA AND MEDITATION SESSIONS TODAY Tourist Arrivals - 2012 Introduced ETA in Sri Lanka 125000 119,705 120000 115000 110000 108,624 106,744 105000 The Digital Gateway to 100000 JAN FEB MAR Sri Lanka Total Arrivals – 335,073 19

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