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OVERVIEW "It is our attitude at the beginning of a difficult - - PowerPoint PPT Presentation

Dec 29, 2023 44 likes •336 views

, 1 1934 DEPARTMENT OF IMMIGRATION AND Department of Immigration EMIGRATION and Emigration Sri Lankan Identity Abroad Department Overview Contents Yesterday DEPARTMENT How we got here

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SLIDE 1

मंगलवार, 1 जॎयेषॎट 1934 1

Department of Immigration and Emigration

DEPARTMENT OF IMMIGRATION AND EMIGRATION

Sri Lankan Identity Abroad

Contents

 Department Overview  Yesterday  How we got here  Today  Tomorrow

DEPARTMENT OVERVIEW

"It is our attitude at the beginning of a difficult task which, more than anything else, will affect It's successful outcome."

  • William James
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SLIDE 2

मंगलवार, 1 जॎयेषॎट 1934 2

The beginning

The Immigration and Emigration Act of 1948. ( To Control the Immigrants and the Emigrants)

Vision

To be the best immigration service in the region.

Mission

We regulate the entry and exit of persons, and provide citizenship Services, while safe guarding the Nation’s security and social order and promoting economic development.

Legal framework

 Immigration & Emigration Act No 20 of 1948 and subsequent amendments & regulations  Temporary resident Act No 15 1971  Passport (Regulations) and Exit permit Act No 53 of 1971  Citizenship Act No 18 of 1948 & subsequent amendments & regulations  Indo- Ceylon agreement (Implementation) Act No 14

  • f 1967 & subsequent amendments & regulations
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SLIDE 3

मंगलवार, 1 जॎयेषॎट 1934 3

 Grant of Citizenship to stateless persons ( Special provision Act No 39 of 1988 & subsequent amendments  Grant of Citizenship to Indian origin person Act No 35

  • f 2003 & subsequent amendments

 Grant of Citizenship to Chinese origin person Act No 38 of 2008 & subsequent amendments

Why we are special….

  • SL Diaspora
  • 800,000
  • International Labour Migrants:
  • 1.9 Million
  • Annual departure for FE
  • 250,000
  • Constitute around
  • 23 % labour Force
  • Workers' Remittances
  • 4.6 Billion US$
  • Tourist arrival
  • 700,000
  • Earning from Tourism
  • 400 /500 million

Contribution to the GDP

IOM • OIM . Item 2005 2010 2016 Population mn 19.7 20.7 21.9 GDP USD bn 24.4 49.1 98.0 Per capita Income US $ 1241 2375 4470 Remittances US$ bn 2.0 3.8 7.0 Women in Labour Force % 32.6 34.3 40.0 Unemployment % 7.2 5.3 3.2 Poverty % 15.2 7.6 4.2 Tourist arrival 700,000 2.5 million Earning from Tourism 400 million 1 bn FDI US$ 600 million 2.0 bn

Sri Lanka Economic Targets 2005 - 2016

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SLIDE 4

मंगलवार, 1 जॎयेषॎट 1934 4

 The Department has become a model for E- Governance.

 The Department serves more than 10,000 people daily.  The clients vary in their social, educational, and economic backgrounds.  Private – Public Partnership.

YESTERDAY

“ What we are today comes from our thoughts

  • f yesterday, and our present thoughts build
  • ur life of tomorrow”
  • Lord Buddha.
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SLIDE 5

मंगलवार, 1 जॎयेषॎट 1934 5

After 1977

 The Department work load increased rapidly due to:

The rapid increase of Emigrations. Increase of foreign investments. Development of Tourism Industry.

What we do…

 Issuing Passports  Issuing Visa  Border Control  Citizenship Matters

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SLIDE 6

मंगलवार, 1 जॎयेषॎट 1934 6

Clients Private Sector Government Institutions Changes Required
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SLIDE 7

मंगलवार, 1 जॎयेषॎट 1934 7

Where we were…

 Unfair criticism of Departmental image.  No attractive working environment.  Poor infra structure within the premises.  Malpractice conducted by some employees.  Lack of understanding regarding the international standards.  Lack of Computer Literacy.  No satisfactory utilization of resources.  The Processes was neither transparent nor convenient.

HOW WE GOT HERE

“To get through the hardest journey, we need take only one step at a time, but we must keep

  • n stepping.”
  • Chinese Proverb

Why?

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SLIDE 8

मंगलवार, 1 जॎयेषॎट 1934 8

TRANSPARENCY AND ACCOUNTABILITY

To change for the better.. Identification of possible risks We concentrated on…

  • Technology

T

  • Information and Intelligence

I

  • Process Review

P

  • Skills

S

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SLIDE 9

मंगलवार, 1 जॎयेषॎट 1934 9

TECHNOLOGY

` ` ` ` ` ` ` ` ` ` Head Office Colombo Port Galle Port Regional Offices Regional Offices Regional Offices ` DR Site Main Server ORACLE 10 g Database ` ` ` Workstations 400 AUTOMATING THE ENTIRE DEPARTMENT THROUGH FIVE MODULES

Document scanning project Allocation of Responsibility

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SLIDE 10

मंगलवार, 1 जॎयेषॎट 1934 10 Processing Passengers @ Airport & Sea Ports On Board Clearance & Border Intelligence Unit

SYSTEM TO MANAGE QUEUES OF APPLICANTS

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SLIDE 11

मंगलवार, 1 जॎयेषॎट 1934 11

IMPLEMENTING ANNOUNCEMENT SYSTEMS FOR THE BENEFIT OF THE CROWD.

DISASTER RECOVERY UNIT Document examination lab

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SLIDE 12

मंगलवार, 1 जॎयेषॎट 1934 12

HIGH SECURITY PASSPORT HIGH SECURITY PASSPORT

3.2. Data page is on page 2 of the travel document. 3.4. Computer printed Invisible Personal Information (IPI) integrates the bearer’s photograph and personal and document information. 3.3. The passport bearer’s photograph and personal information are directly printed
  • nto the data page.
3.6. Computer printed Letter Screen (Shadow Image) of bearer’s photo is made up of the bearer’s information and document information. 3.8. Security laminate with Holographic and Invisible Fluorescent printing
  • f Sri Lanka Coat-of-Arm,
visible under UV light. 3.5. Smooth margin of the photo is printed with fade effect. 3.9. One line of words “SRI LANKA” printed in Variable Ink (VI) 3.7. Security Graphic Art Design with Micro Text

HIGH SECURITY PASSPORT

5.1. Lion logo is printed in invisible fluorescent ink, becomes visible in red under UV light. 5.5. Individual page number
  • n the fore- edge of the
passport printed in invisible fluorescent ink, visible in red under UV light. This will give the ‘fan effect’ on the edge of the book. 5.3. Page number designed with geometric guilloche lines is incorporated in rosette pattern. 5.8. Invisible blue and green fluorescent fibres, glow under UV light. 5.2. Sewn by means of lock stitching with security sewing thread, fluoresce in yellow-green under UV light. 5.7.Rainbow printing of the background in 4 special colours.

Inner Pages

5.4. Laser perforated serial number in asymmetric size and conical shaped hole reducing size towards the bottom. 5.6 Sri Lanka Coat-of-Arm Water Mark

HIGH SECURITY PASSPORT

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SLIDE 13

मंगलवार, 1 जॎयेषॎट 1934 13

HIGH SECURITY PASSPORT

INFORMATION

AND INTELLIGENCE

 Integrated Inquiry Management System.  Intelligence Alerts.  Implementing a Special Investigation Unit.

PROCESS

REVIEW

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SLIDE 14

मंगलवार, 1 जॎयेषॎट 1934 14

What had to be changed.

 Rules  Regulations  Systems

We believe in doing

Easy Things First

Preparing a Manual for all sections.

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SLIDE 15

मंगलवार, 1 जॎयेषॎट 1934 15

Implementing the 5S Concept. Simplification and transparency

  • f the processes.

Upgrading the Counter System at the Airports and Ports. PPP

 Piyasa  Working with three Private Companies  Application Printing  Embarkation card printing  Public Addressing System  Counters  Flower Arrangements  Car Park  Three wheel Society

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SLIDE 16

मंगलवार, 1 जॎयेषॎट 1934 16

Piyasa

SKILLS

is;= s;=ú,a, a,la la jmqr mqr.k .kak ak ls%s%hdjl djla a fk,d.k .kak ak ls%s%hdjl djla jmqr. qr.kak ak mqr qreoaola

  • aola fk,d.kak

.kak mqr mqreoao

  • aola

la jmqr mqr.k .kak ak prs; s;hla hla fk,d.kak .kak prs; s;hla hla jmqr. qr.kak kak brKu Ku fk,d.k .kak ak

Discipline Commitment Determination Honest Mankind Courage Challenges Continuous Improvement Punctuality

Passion ASK

ACCEPT ADJUST

3A Qualified (Ask, Accept, Adjustment)

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SLIDE 17

मंगलवार, 1 जॎयेषॎट 1934 17

DEVELOPMENT OF SKILLS

 Initiating a strong Welfare Association within the Department.  Incentives.  Indian Tours for motivation.  Improvement of the working environment and satisfaction in working.  Development of friendly nature.  Yoga training sessions.  Inbuilt Gymnasiums and Libraries.

Initiating a strong Welfare Association within the Department.

  • Scholarships
  • Farewells
  • Get together
  • Talent Appreciations
  • “Our Canteen” Concept
  • Cultivation
  • Corporate Social

Responsibility

  • Annual Trip
  • Donations at funerals
  • Donation of stationary for

children

  • Refreshment and

photocopy facilities for internal and external customers

  • Blood Donations

Welfare activities- piritha

Welfare activities- nadaramani

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SLIDE 18

मंगलवार, 1 जॎयेषॎट 1934 18

INCENTIVES

INDIAN TOURS TO MOTIVATE THE EMPLOYEES

IMPROVEMENT OF THE ENVIRONMENT AND SATISFACTION IN WORKING

DEVELOPMENT OF FRIENDLY NATURE

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SLIDE 19

मंगलवार, 1 जॎयेषॎट 1934 19

YOGA AND MEDITATION SESSIONS

TODAY

Introduced ETA in Sri Lanka

The Digital Gateway to Sri Lanka

119,705 108,624 106,744 100000 105000 110000 115000 120000 125000 JAN FEB MAR

Tourist Arrivals - 2012

Total Arrivals – 335,073

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SLIDE 20

मंगलवार, 1 जॎयेषॎट 1934 20

61016 - (19%) 40042 - (12%) 27819 - (8%) 20964 - (6%) 14448 - (4%) 165864 - (51%) INDIA UNITED KINGDOM GERMANY FRANCE RUSSIAN FEDERATION OTHERS 500 1000 1500 2000 2500 1/1/2012 1/3/2012 1/5/2012 1/7/2012 1/9/2012 1/11/2012 1/13/2012 1/15/2012 1/17/2012 1/19/2012 1/21/2012 1/23/2012 1/25/2012 1/27/2012 1/29/2012 1/31/2012 2/2/2012 2/4/2012 2/6/2012 2/8/2012 2/10/2012 2/12/2012 2/14/2012 2/16/2012 2/18/2012 2/20/2012 2/22/2012 2/24/2012 2/26/2012 2/28/2012 3/1/2012 3/3/2012 3/5/2012 3/7/2012 3/9/2012 3/11/2012 3/13/2012 No of Passengers (On Line ETA (Web) No of Passengers (OnArrival ETA)

Tourist Arrivals Trend - 2012

$1,242,101 $1,033,880 $884,160 $724,195 $561,315 $428,500 $0 $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $1,400,000 JAN FEB MAR WEB On Arrival Total Revenue as of Today - US$.4,874,151
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SLIDE 21

मंगलवार, 1 जॎयेषॎट 1934 21

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m%fndaOf aOfhka ka oji werüu$ $ wjika lsr srSu Su'

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SLIDE 22

मंगलवार, 1 जॎयेषॎट 1934 22

WON THE PRODUCTIVITY AWARD IN 2006

THE IMAGE OF THE DEPARTMENT HAS BEEN IMPROVED

CHANGE FOR THE BETTER

PAST PRESENT

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SLIDE 23

मंगलवार, 1 जॎयेषॎट 1934 23

CHANGE FOR THE BETTER

PAST PRESENT

CHANGE FOR THE BETTER

PAST PRESENT

CHANGE FOR THE BETTER

PAST PRESENT  Audit Quarries  Petitions  Transfer Schedules

Difficulties

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SLIDE 24

मंगलवार, 1 जॎयेषॎट 1934 24

TOMORROW

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mdriuqo%Sh qo%Sh Y%S S ,dxlslf lslfhda da

Y%s s ,xl xld isy sysk sk foaY aYh Sri Lanka My Dream Home

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SLIDE 25

मंगलवार, 1 जॎयेषॎट 1934 25

wdish shdfï fï wdYap aprAh Ahg wdrdOkd kd .= .=jka ka f;dgqm qm< < ljq¿ cd;Hka; Hka;r yd uqr qrldj, j,a a ne|Su Su Interpol Connection

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Monitoring Performance

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SLIDE 26

मंगलवार, 1 जॎयेषॎट 1934 26

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  • h

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âkqj qjkaf af.dv /| /|jqà qà l|jqr qr wdràN lsr srSu Su

.= .=jka ka f;dgqm qm, , wfma lsr srSu Su

Border Surveillance Unit wdràN lsr srSu Su

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SLIDE 27

मंगलवार, 1 जॎयेषॎट 1934 27

rfê wdrCIdj djg wfma w; ys ys;

Migration Intelligence Unit wdràN lsr srSu Su

Tfnka wmg wfmka Tng

tal aldnoaO

  • aO f;dr;=r

=re e yqj qjudre uOHia: a:dk jeö lsr srSu Su mqy qyqK qKq uOHia: Hia:dk dkh h<s s ia: a:dm dms; ; lsr srSu Su ëY%du osë sëhg wfma jdrej ej

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SLIDE 28

मंगलवार, 1 जॎयेषॎट 1934 28

Bio metrics capturing. E- Passport E- Gates Interpol connection Introducing New passport

delivery System.

Social welfare

 Vipassana Meditation Centre.  Delivery of Passports within Colombo and sub- urban areas.

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SLIDE 29

मंगलवार, 1 जॎयेषॎट 1934 29

Thank you