ONLINE INE INCI NCIVILIT VILITY DR. NURUL AIN HIDAYAH BINTI ABAS - - PowerPoint PPT Presentation
ONLINE INE INCI NCIVILIT VILITY DR. NURUL AIN HIDAYAH BINTI ABAS REGISTERED PSYCHOLOGIST (APA: 25641277; PSIMA: 2170000102) FACULTY OF HUMAN DEVELOPMENT, UNIVERSITI PENDIDIKAN SULTAN IDRIS Social media Instant Messaging Cybermistreament
REGISTERED PSYCHOLOGIST (APA: 25641277; PSIMA: 2170000102) FACULTY OF HUMAN DEVELOPMENT, UNIVERSITI PENDIDIKAN SULTAN IDRIS
https://www.youtube.com/watch?v=vmQ8nM7b6XQ
https://www.youtube.com/watch?v=vmQ8nM7b6XQ
INTENSITY INCIVILITY BULLYING
AGGRESSION
Cyberincivility Cyber/ Online harassment
“…interpersonal violation involving disrespectful, insensitive or disruptive behavior of an individual in an electronic environment that interferes’ with another person’s personal , professional or social well-being, as well as one’s learning” De Gagne et al., 2016
Profanity Impersonation Intraprofessional Incivility Rude Comments Sexually explicit Incensed Discussion Product Promotion Racial & Ethnic Preference Name-calling
AFFECTIVE EMPATHY OF PERPETRATORS COGNITIVE EMPATHY OF PERPETRATORS
JOB SATISFACTION DEPRESSIVE SYMPTOMS
AFFECTIVE EVENTS THEORY
INCIVILITY
Common negative behavior spread easily and has second order consequences for future interaction.
BURNOUT ABSENTEEISM TURNOVER INTENTIONS AGGRESSION
Productivity Cost
Relative permanence
Reproducibility