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Newspaper Media Drive Vehicle Sales 2017 www.ne wsme diac anada.c a Newspaper Media Drive Vehicle Sales 2017 Study Objectives Profile new vehicle buyers* Identify new vehicle* path-to-purchase Clarify the role of the Internet


  1. Newspaper Media Drive Vehicle Sales 2017 www.ne wsme diac anada.c a

  2. Newspaper Media Drive Vehicle Sales 2017 Study Objectives  Profile new vehicle buyers*  Identify new vehicle* path-to-purchase  Clarify the role of the Internet  Analyze media influence at each stage  Newspaper and search engine usage  Media that drive traffic to automotive websites  Explore the role of newspapers  Multi platform readership  Action taken as a result of advertising exposure  Readership of automotive advertising Totum Research, December 2016 * past 2 years

  3. Study Details Study Timing December 2016 2,403 Canadians surveyed Online Panel 495 buyers of new vehicles in past 2 years UThink National Scope 78% English / 22% French Nationally Representative Sample Study Management Men 50%, Women 50% Totum Research 18-34: 29%, 35-49: 26%, 50-64: 27%, 65+ 18% West 31%, Ontario 39%, Quebec 23%, Atlantic 7% Margin of Error ±2.0% at the 95% confidence level

  4. New Vehicle Buyers* Totum Research, December 2016 * past 2 years

  5. Who is the New Vehicle Buyer*? MALE MARRIED AGE 35-64 EMPLOYED INFLUENCERS AVERAGE NO 53% 73% 53% 64% 47% HOUSEHOLD CHILDREN IN INCOME HOUSEHOLD Millennials (24%) as well as Retired Boomers (31%) (28%) $94,351 62% (22% higher than average Canadian adult 18+) Totum Research, December 2016 * past 2 years

  6. New Vehicle Buyers* • New Vehicle Buyers* are found in multiple demographic targets: BOOMERS MILLENNIALS INFLUENCERS • They are surrounded by online and traditional media, every day. • The Internet is an integral part of every major purchase today. Totum Research, December 2016 * past 2 years

  7. New Vehicle Buyers* are Diverse HIGH EMPTY INCOME BOOMERS MILLENNIALS INFLUENCERS NESTERS EARNERS 31% 24% 47% 32% 62% Totum Research, December 2016 * past 2 years

  8. Surrounded by Media Daily Social Media 58% TV (2+ hours) Radio (2+ hours) 39% 67% Search the Billboard Internet (drive/walk by) 74% 37% Read/look into Read Newspaper Magazine content** 27% 87% Totum Research, December 2016 New Vehicle Buyers in the past 2 years; ** print, computer, tablet, phone

  9. New Vehicle Path-to-Purchase

  10. New Vehicle Buyers - Purchase Cycle New Vehicle Buyers* are in the market for an average of 2.3 months – Less than one month 46% – 1-3 months 36% 82% of New Vehicle Buyers* are in and out of the market in less than 3 months . That is all the time you have to influence them to purchase from you. Totum Research, December 2016 * past 2 years

  11. New Vehicle Path-to-Purchase New Vehicle Buyers* move through various stages on their path-to-purchase. 1 2 3 Thinking about Researching Ready to buying/ Options make replacing purchase vehicle decision Totum Research, December 2016 * past 2 years

  12. The Internet and the New Vehicle Path-to-Purchase

  13. Used to Source Websites at Any Stage Stage Used Search Engines 51% 1 = 80% | 2 = 52% | 3 = 29% 24% 21% 13% 11% 7% Search Engine Newspaper Social Media Magazine TV Radio Print + Web Print + Web Station + Web Station + Web 20% don’t use the Internet at any stage Totum Research, December 2016 * past 2 years

  14. 20% of New Vehicle Buyers do not Use the Internet at any Stage Primarily English More likely to be 36% earn household speaking (82%) women income $100K+ 87% are 35+ years old More likely to live in 33% are Retired - 31% are Boomers Ontario (141 index ) - 51% are age 35-64 76% have no children Half live in communities in the household <400,000 population Totum Research, December 2016 * past 2 years

  15. Media Influence and the New Vehicle Path-to-Purchase

  16. Media Influence Influence Media is the power to change or is communication that affect someone/something or reaches large numbers of + to cause changes without people, such as television, directly forcing them to newspapers, magazines, happen. radio and the internet. = Media Influence Mass media effects on individual or audience thought, attitudes and behaviour.

  17. Vehicle Path-to-Purchase 1 STAGE 1 Thinking About Buying/Replacing Vehicle

  18. New Vehicle Path-to-Purchase STAGE 1 Prospects start to notice automotive media and messaging. Important considerations in this stage are branding and general auto information. 60% of New Vehicle Buyers* rate Newspapers useful for general automotive information. Totum Research, December 2016 * past 2 years

  19. New Vehicle Path-to-Purchase STAGE 1- Internet Use Search Engine use is highest in Stage 1 80% of New Vehicle Buyers* use Search Engines to find The majority of this Search automotive websites Engine use is Google 20% don’t use the Internet at any stage Totum Research, December 2016 * past 2 years

  20. New Vehicle Path-to-Purchase STAGE 1- Automotive Websites Media that drive traffic: 53% 29% visit Automotive Newspapers Manufacturer sites 23% Search Engines 39% visit Brand/Model sites 14% Magazines 32% visit Dealer sites 25% of New Vehicle Buyers* never visit automotive websites Totum Research, December 2016 * past 2 years Q: Which of the following trigger you to visit each of the listed (auto) websites?”

  21. New Vehicle Path-to-Purchase STAGE 1- Media Influence 36% 27% 25% Newspapers Websites* Television (23% Print/17% Digital) (19% Stations/8% Digital) Magazines 19% (10% Print/10% Digital) Autotrader/Kijiji 18% Social Media 16% Radio 10% (7% Stations/2% Digital) Totum Research, December 2016; * Websites other than Media/Auto Q. Which of the following media would you say influenced the early stages of your car buying process.

  22. Vehicle Path-to-Purchase 2 STAGE 2 Researching Options

  23. New Vehicle Path-to-Purchase STAGE 2 Potential buyers research manufacturers/brands/ models, read reviews and evaluate features. Less than a quarter will buy the first vehicle researched. Half of New Vehicle Buyers* use Four of ten find newspapers newspapers to find special pricing/financing useful for reviews , deciding the offers (54%) and specific information on model and finding photos . manufacturers/models (49%). Totum Research, December 2016; *past 2 years Q. For which of the following do you find newspapers and/or their sites useful with respect to purchase decisions?

  24. New Vehicle Path-to-Purchase STAGE 2- Internet Use Search Engine use drops in Stage 2 52% of New Vehicle Buyers* use Search Engines to find automotive websites 20% don’t use the Internet at any stage Totum Research, December 2016 * past 2 years

  25. New Vehicle Path-to-Purchase STAGE 2- Automotive Websites Media that drive traffic: 40% 29% visit Brand/Model Newspapers Sites 27% Search Engines 30% visit Automotive Manufacturer Sites 22% Magazines 30% visit Dealer sites 25% of New Vehicle Buyers* never visit automotive websites Totum Research, December 2016; * past 2 years Q: Which of the following trigger you to visit each of the listed (auto) websites?”

  26. New Vehicle Path-to-Purchase STAGE 2- Media Influence 31% 28% 20% Newspapers Websites* Television (19% Print/16% Digital) (14% Stations/9% Digital) Magazines 15% (9% Print/8% Digital) Autotrader/Kijiji 15% Social Media 14% Radio 6% (4% Stations/2% Digital) Totum Research, December 2016; * Websites other than Media/Auto Q. Which of the following media would you say influenced the early stages of your car buying process.

  27. Vehicle Path-to-Purchase 3 STAGE 3 Ready to Make Purchase Decision

  28. New Vehicle Path-to-Purchase STAGE 3 After researching options prospects are ready to make their purchase decision. Consumers are looking for pricing, special offers and where to buy their vehicle. Half of New Vehicle Buyers* use newspapers Four in ten (38%) find for comparing prices (55%) and deciding newspapers useful in the final where to buy/lease from (46%). purchase decision. Totum Research, December 2016 * past 2 years

  29. New Vehicle Path-to-Purchase STAGE 3- Internet Use Search Engine use lowest in Stage 3 29% of New Vehicle Buyers* use Search Engines to find automotive websites 20% don’t use the Internet at any stage Totum Research, December 2016 * past 2 years

  30. New Vehicle Path-to-Purchase STAGE 3- Automotive Websites Media that drive traffic: 34% 24% visit Dealer sites Newspapers 24% Search Engines 22% visit Brand/Model sites 16% Television 18% visit Automotive Manufacturer Sites 25% of New Vehicle Buyers* never visit automotive websites Totum Research, December 2016; * past 2 years Q: Which of the following trigger you to visit each of the listed (auto) websites?

  31. New Vehicle Path-to-Purchase STAGE 3- Media Influence 32% 25% 17% Television Websites* Newspapers (13% Stations/5% Digital) (14% Print/13% Digital) Social Media 15% Magazines 12% (6% Print/8% Digital) Autotrader/Kijiji 12% Radio 7% (5% Stations/2% Digital) Totum Research, December 2016; * Websites other than Media/Auto Q. Which of the following media would you say influenced the early stages of your car buying process.

  32. Newspapers and the New Vehicle Path-to-Purchase

  33. New Vehicle Buyers* Access Newspaper Content on All Platforms 87% 66% 64% 61% 55% 42% Printed ALL four ANY Newspaper Computer Tablet Phone platforms platform (desktop/laptop) Totum Research, December 2016 * past 2 years

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