in the Workplace Dr Richard Castle PhD MDA BA AFBPsS C.Psychol On - - PowerPoint PPT Presentation

Managing Mental Health in the Workplace

Dr Richard Castle PhD MDA BA AFBPsS C.Psychol

On Behalf of Dawn Collins Training Ltd

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I I am not Dawn Collins!

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My Workplace(s)

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Next xt Steps in Meeting Mental Health Needs

• What are we Aiming to do?
• Understand the Motivation (Legal, Moral, Good Employer)
• What are the Barriers to treating Mental Health on a par with Physical

Health?

• And how can these “Barriers” be overcome?
• Organisational Awareness, Reduce Stigma, Resources Available
• Role of Mental Health First Aid
• Thinking the Unthinkable

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What are we aiming to do?

• Achieve Statutory Compliance
• Health & Safety at Work Act 1974 (Section 2)
• Equality Act 2010
• Understand that State of Mental Wellbeing affects People
• Achieve a Positive Approach to Mental Wellbeing
• Point One: Understand what’s going on

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What’s Going On?

Organisational Factors Domestic Factors Work- Life

☺  

☺  Sources of Stress Moderating Factors Organisational Individual Psychological Social Biological Potential Effects

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8 Minutes Arsenal 0, Hull City 2 FA CUP FINAL, MAY 2014 120 Minutes Arsenal 3, Hull City 2

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Maths Test 1 x 3 = 3 2 x 3 = 6 3 x 3 = 8 4 x 3 = 12

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Maths Test 1 x 3 = 3 √ 2 x 3 = 6 √ 3 x 3 = 8 X 4 x 3 = 12 √

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What are we aiming to do?

• Point One: Understand what’s going on
• Point Two: Influence perceptions of Mental Wellbeing

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What can Leaders do Daily to create a supportive Culture of f Mental Wellbeing?

• Normalise Mental Wellbeing (Team Meetings etc)
• Open Communication
• Be Approachable
• Setting an Example; Model Healthy Behaviours
• Care over use of Language
• Adopt HSE Management Standards in respect of Mental Wellbeing

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HSE Management Standards Key Drivers of f Mental Wellbeing at Work

• Demands
• Control
• Support
• Relationships
• Role
• Change Management
• Point Three: Risk Audit based on these Criteria underpins Cultural Shift
• Team/Union Engagement in Process

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Having that Conversation…..

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What are the Barriers?

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What are the Barriers?

• Don’t know how to start the Conversation
• Fear of Reaction/Making things worse
• Fear of lack of knowledge/Skills to take forward
• Time
• Environment
• Not Your business
• Old School thinking
• Culture of Department (Task/Performance focused)
• What if not direct line manager
• Knowing what support is available

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The basics…………

• Identify Support from HR/OH/EAP before the meeting
• Choose a Setting, and a Time
• Keep the chat positive and supportive, exploring the issues and how

you may be able to help

• Keep body language open and non-confrontational
• Listen non-judgementally, and take them seriously
• Don’t offer insensitive and thoughtless advice
• Take into account cultural sensitivities

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Potential Solutions

• Reasonable Adjustments
• e.g. Adjustment to working hours, performance objectives etc, advance of pay
• Encourage Professional Support
• e.g. Mediation, GP, IAPT, Support Groups
• Encourage self-help Strategies
• e.g. Mindfulness, Music, Art, new Hobbies
• Document and Agree follow-up actions
• Point Four: Training to instil Confidence

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Mental Health First Aid Training

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Mental Health First Aid England

Social Mission to:

• Increase knowledge and understanding about mental health
• Increase confidence in mental health skills to support others
• Challenge and Reduce mental health related stigma and

discrimination

• Evidence-based and workplace-orientated training packages:
• 2-day (Mental Health First Aiders)
• 1-day (Mental Health Champion)
• 4-hour (Mental Health Aware)

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Mental Health First Aid England

Intervention Tool (ALGEE)

• Approach the person, assess and assist with any crisis
• Listen and communicate non-judgementally
• Give support and information
• Encourage the person to get appropriate professional help
• Encourage other supports

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What are the Barriers?

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Royal Air Force Experience

• Identified rise in non-deployable people; link to Anxiety and “Stress”
• Stress Audit (cross-rank team composition)
• Identification of major stressors
• Reduce risk factors (ie, deployment roulements)
• Develop mental health awareness training
• Changes to post-deployment routines
• Introduction of RAF Stress Management and Resilience Policy
• Issued to all ranks on a personal basis
• Worldwide Roadshow

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RAF Formations Worldwide

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Thinking the Unthinkable

• What would you do if your organisation was involved in a Disaster?
• Would you know how to react, and to support your people?

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The basics of responding to trauma…

• If someone is bleeding, you don’t ask them how they got the cut, you

just want to help them in the moment…..

• Why is it so different in dealing with mental health injuries?
• Avoid Intrusive questions
• Look (for people in distress), Listen, Link
• Reassure them that their psychological response (heightened alert,

tearfulness, sleep disturbance, irritability etc) is the brain’s normal response to an abnormal event (for 6-8 weeks)

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In In sum

• We know Mental Health matters
• But do we know the stressors within our own organisations?
• How can we reduce the stigma of mental health, and intervene

successfully?

• Prevent, Detect, Respond, Train
• Understand what it is we are trying to prevent, and why
• Detect principal stressors and attitudes which are making things worse
• Respond by cultural change and daily model behaviour
• Increase awareness of mental health through training and normalisation

within HSW world

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Thank you, , and Stay Safe

Dawn Collins Training Ltd dawncollins.mhfa@gmail.com

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