Flexible & Dynamic Solutions for Workplace Recovery What is - - PowerPoint PPT Presentation

Flexible & Dynamic Solutions for Workplace Recovery

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Workplace recovery is a useful business continuity strategy which may help raise overall levels of resilience. If deployed appropriately as part of a holistic business continuity program, workplace recovery can enable organizations to deliver priority products and services during times of disruption

Cost of Downtime

• Average cost of IT downtime is $5,600 per minute
• Average cost of Business downtime is $300,000 per hour

What is Workplace Recovery?

• If an event outside of your control compromises your premises, you

might assume your people can muddle through working from home,

• r in a coffee shop or hotel. But during major disruptions, like a

hurricane, flood, cyber attack or terrorist activity, entire areas can be left without power and telephony for weeks at a time.

• The reality is, most employees still need a workspace to be
• productive. And critical IT staff need to gather as a team, not

isolated or dispersed across multiple locations.

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Recovery by the Numbers

• 30% of businesses have no disaster recovery plan in place at all.
• 90% of businesses without a recovery strategy will fail in the aftermath of a disaster.
• 33% of businesses were unprepared for an attack, even though they had a recovery plan.
• 12% of companies were unable to recover lost data.
• The process of recovering from a disaster takes up 25% of staff time.

Technology

• Ensure employees have the necessary equipment to continue working
• Connectivity issues
• Security requirements

Workspace

• Safety and health concerns
• Static sites are not as reliable and aren’t guaranteed

Why do you need Workplace Recovery plan?

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Do It Yourself

• Undated
• Large corporations

with excess office space

• For campus

companies/ large call centers

Static Recovery

• Circa 1980s, still

currently seen

• Outsourced DIY to

single-site, named recovery facility, has close friend – Mobile Recovery

• For campus companies

that want to share with others

Work From Home

• Circa 2010s, emerging
• ption
• Recovery strategy tells

people to stay at home

• For companies where

production work force largely works from home already, non- critical employees

Dynamic Recovery

• The future……
• Multiple-site recovery

where employees can be sure to access and be productive

• Enabled by IT

advancements and connectivity, more secure than WFH

Types of Workplace Recovery

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Issues with Static Recovery

Most problems associated with static/single site recovery are only discovered when disaster strikes

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Most problems associated with static/single site recovery are only discovered when disaster strikes

Issues with Static Recovery

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Types of Disasters Requiring Workplace Recovery

Fire Flooding Loss of Power Earthquakes Hurricanes and Tsunamis Volcanoes Terrorism Forest Fires

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R A N S O M W A R E P H I S H I N G BEC

Workplace Recovery is about ensuring your employees are able to be productive for your company and your customers.

Ransomware is growing at a yearly rate

• f 350% and can lead to the shut down
• f different operating and

communication systems 91% of ransomware attacks start with a phishing email FBI confirmed that between Oct. 2013 and

• Dec. 2016 organizations across 131

countries suffered as many as 40,203 successful BEC attacks costing more than $4 billion in total

Cyber attacks are increasing and will cost the world over $6 trillion annually by 2021!

Cyber Attacks Defined

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Workplace Recovery Solutions from Pronto

Dynamic Workplace Recovery starting at $35/seat/mo Work From Home – FLEX Recovery starting at $12/seat/mo Mobile Recovery starting at $10/seat/mo

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• Recovery near your primary
• ffice, another location or to

work from home

• Location determined at the

time of the disaster

• Single facility could be inaccessible

(widespread disaster)

• Alternative sites need to be

available

• No oversubscription
• No competition for seats at the time
• f a major widespread event
• Technology and cybersecurity

solution

• Infrastructure to support working:

Anytime, Anyplace, Anywhere

LOCAL RECOVERY RESILIENCY FROM MULTIPLE SITES

GUARANTEED ACCESS

Companies have different requirements now than in the past.

Dynamic Workplace Recovery

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• Primary business is serviced office space – 3,000 locations, 120 countries…..and growing
• Workplace Recovery offering takes advantage of capacity – 100,000+ available seats globally

Workplace Recovery Locations

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Work from Home – FLEX Recovery

Give your staff the tools to continue working even if your doors are closed due to an emergency.

Pronto’s FLEX Recovery Solution can provide companies the

• pportunity to have employees work from home or set up a local,

secure operation center within any community or city affected by a

• crisis. By providing the ability for staff to work from home or a local

facility your employees can be up and operational quickly, providing for not only recovery of critical staff but non-critical staff with the FLEX recovery option.

• How important is it for you to reestablish work environments for

your staff?

• Will you be there to respond to client’s needs?
• Will your staff coordinate efforts to recover the business knowing

they can recover locally either at home or an alternate location?

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Move Towards Work From Home

39% 75% WFH as a solution WFH growing as a solution

WFH has become the most popular Workplace Recovery solution. It is expected to continue to grow, but has risk…

Source: Regus Workplace Recovery survey (Nov-Dec 2015, 2653 responses)

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Move Towards Work From Home

There is a danger in assuming that all workers have an adequate working environment at home. What about health/safety and tech issues?

Source: Regus Workplace Recovery survey (Nov-Dec 2015, 2653 responses)

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• Currently available in the US and expanding globally in 2020
• Delivery to anywhere in conus in 1 to 3 days.
• Setup in less than 1 hour.
• No special permits needed.
• 25 Person, 50 Person and 100 Person configurations
• Comes with air-conditioned bathrooms
• 4G/5G or satellite internet connectivity

Mobile offices meet your recovery and expansion needs.

Mobile Recovery

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Technology Recovery Solutions from Pronto

Technology Quick Ship starting at $7/seat/mo Alternate Email & Comms starting at $1/seat/mo Custom Imaging & VDI starting at $2/seat/mo

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Technology Quick Ship

We deliver backup technology hardware to our clients on the same

• r next business day.

Our quick ship service provides a cost-effective backup plan for technology hardware that will help your organization continue business operations, while minimizing the risk of downtime and potential loss of revenue. For a fraction of the cost it would take to buy, maintain, and store your own equipment, your organization can utilize our Quick Ship service and have the necessary and up to date backup computing hardware available for all your missions-critical staff whenever and wherever they might need it.

• Worldwide delivery
• Testing
• On-site Tech Support
• 30 global depots
• Same or next day shipping
• Custom and pre-imaged

hardware

• No unexpected costs
• Flexible rates

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• Primary business is quick ship of IT hardware and alternate email and communication solutions– over 30

depots strategically placed worldwide

• Quick ship hardware is delivered within 24 hours or less, pre-imaged and ready to use

NAM 13 10 2 LATAM EMEA 7 APAC

Quick Ship Depots

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Alternate Email & Communications

Pronto’s alternate email and communications services help keep you connected in the event of a lockout or other threat.

We work with our clients to provide a custom back-up communications plan for our clients’ email systems and designate specific email addresses on a new temporary domain that can be used until corporate email has been restored. Our solution includes:

• Alternate email addresses to maintain communications in the

event of ransomware or BEC.

• Ready-to-use computers installed with all necessary software

including Office 365

• Skype for Business and Microsoft SharePoint
• Migration of temporary data as well as forwarding of temporary

domains back to primary domain once corporate email has been restored.

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Custom Imaging & VDI

Pronto Recovery’s imaging services allow your organization to quickly and seamlessly recover in the event of a disaster.

Pronto’s imaging and VDI services allow customers the ability to create their own specific image that can be deployed prior to a test or disaster event. This service is completely hardware independent; an image can be deployed to any make or model desktop or laptop that is compatible with the Windows Operating system of the image. This service will assist in a quick recovery. How it works:

• PCs are shipped pre-imaged and software installed.
• In the event of disaster, the laptop(s) shipped to your designated

location will have your image/build already installed, speeding up your recovery process.

• The image can be updated from time to time during your contract

term, by the same above process.

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Looking Forward – the 2020’s

• The number of declared events will double again

– increasing risk

• Pandemic will happen – drug resistant strains
• Terrorism is a reality
• Earthquakes: not if but when
• Changing weather patterns will intensify
• Cyber attacks will be everyday occurrence
• Don’t forget about single events (fire, flood etc.)
• The unknown

www.ProntoRecovery.com info@ProntoRecovery.com (312) 236-7100 855-PRONTO1