EXPECTATIONS A strong belief that something will happen or is likely - - PDF document

1/15/17 1 SUPPORTED AND CUSTOMIZED EMPLOYMENT OPTIONS:

Expecting Competitive Employment is an Option for All

Judith Gross, Ph.D. University of Kansas

1

EXPECTATIONS

• A strong belief that something will happen or is likely to

happen in the future

• A belief that someone will or should achieve something
• A feeling or belief about how successful or good

something or someone will be

2

What we have seen

vs

3

1/15/17 2 What we have heard

4

What we have heard

5

What we have experienced

6

1/15/17 3 What we have learned

7

What we believe

8

WHAT ARE YOUR EXPECTATIONS FOR THE EMPLOYMENT OF PEOPLE WITH DISABILITIES?

9

1/15/17 4 EMPLOYMENT POSSIBILITIES

Integrated Competitive Employment Supported and Customized Employment Created Jobs Carved Jobs Resource Ownership Self-Employment Business Within a Business Self-Employment Employer-Initiated Models

10

Integrated Competitive Employment

• Real work in real businesses
• 20 hours a week or more
• Minimum wage or higher
• Individualized supports

11

Supported and Customized Employment

Supported Employment

• Real work
• Integrated businesses
• Job match
• Assistance from job

coach

• On-going support

services (Rehabilitation Act,

1973)

Customized Employment

• Real work
• Integrated businesses
• Negotiation between

needs of employer and individual

• One person at a time

…one employer at a time

(Office of Disability Employment Policy)

12

1/15/17 5 Created Jobs

• Establish a new job or job duties that did not

previously exist as a position within a business

• Driven by the skills and support needs of the individual and the

needs of the business

• Negotiated by a skilled job coach, employment specialist, or job

placement consultant

13

Created Job – Meet Nji

• Recent high school graduate who was highly motivated to work and

very organized

• Following high school had a restaurant job
• Did well when supports, were in place
• Lost his job after he lost needed supports
• Got a job at an implements company that sells and services tractors

and lawnmowers

• Created a part-time job of “implements detailer” – cleaning and polishing

the tractors and lawnmowers that had been serviced

• Created a picture book breaking down the job into steps
• Set up workspace in location where boss could observe and provide

needed assistance or feedback

14 Nji’s story adapted from Sowers, J., et al. (2001). Self-Directed Employment: Story Book of Oregonians with Developmental Disabilities. Developed by the Center on Self-Determination, Oregon Institute on Disability and Development, and Oregon Health & Science University.

Carved Jobs

• Redistribute job duties from one position to

another, tailoring them to the job seeker’s unique skills and abilities

• Job carving is
• creating a job description consisting of one or more

tasks from a traditional job in the employment setting

• a way to make somebody’s strengths and assets

become a strength and asset for an employer

• real tasks, at a real job, that are a cost effective

strategy for an employer

15

1/15/17 6 Carved Job – Meet Andy

• Teenager who wanted a job - not a summer

camp for “special needs”

• Could communicate “yes” and “no” by

turning head and needed someone to push his wheelchair

• Got a job at a large bookstore
• Scanning bar codes on books to input them into the store inventory
• Built a conveyor belt with stationary scanner
• Used switches on either side of his head to operate the conveyor belt

and interface with the Enter key on the computer

• Later contracted to build a device to automatically load books onto the

conveyor belt for Andy in order to increase his independence

16 Andy’s story adapted from Sowers, J., et al. (2001). Self-Directed Employment: Story Book of Oregonians with Developmental Disabilities. Developed by the Center on Self-Determination, Oregon Institute on Disability and Development, and Oregon Health & Science University.

Resource Ownership

• Purchased equipment, machinery, or other items

that an individual owns and brings to the workplace as part of their employment with a business, offering an additional resource to the employer

• Resource ownership increases the value of the

employee (similar to having a college degree)

• Resource ownership benefits the business by

increasing profits or service capacity in some way

17

Resource Ownership – Meet Brian

• Had a strong interest in working with animals
• New, small grooming business recently opened near his home
• Job developer met with the business owner to discuss her business operations

and needs/interests with regard to growing her business

• Owner expressed a need for a hydraulic lift to ease the physical demands on

the groomers

• Used funding to purchase the hydraulic lift (now owned by Brian)
• Negotiated job duties and wages and Brian became an employee of

the grooming business

• Has increased his skills to include all aspects of grooming and customer service

18 Brian’s story adapted from Real People, Real Lives: Stories from the Front Line. Retrieved from the Institute for Community Inclusion, University of Massachusetts-Boston at http://www.realworkstories.org/job-negotiation/brian-creating-a-job-while-filling-a-business-need

1/15/17 7 Self-Employment

• Become a small business owner and operator
• Come up with a business idea
• Develop a business plan
• Obtain start-up funds
• Arrange supports
• Who can help with funding and plan development?
• Small Business Development Center
• Vocational Rehabilitation (VR)
• Start-Up USA
• SCORE
• Supported Employment Provider

19

Self-Employment – Meet Anthony

¨ Had an interest in bees in 3rd grade and decided he wanted to raise

bees

¨ Got a beehive and began selling honey at farmers’ markets in 5th

grade

¤ Parents purchased and learned about bees, assisted with marketing and

sales, and financed initial business start-up

¤ Kansas Council on Developmental Disabilities helped Anthony expand

with a small business grant

¤ Job coach assists Anthony with business tasks (e.g., gathering and

delivering orders for stores, labeling products, making lip balm, bottling honey)

¤ Family works on improving one aspect of the business each year ¤ Anthony earns 10% of market profits and works 15-20 hours/week

Anthony’s story was gathered by the Beach Center on Disability in Lawrence in 2010.

20

Self-Employment – Meet Anthony

• CNN business video on Anthony’s BeeHive
• Anthony's business
• Article in Fortune Small Business
• Small business

21

1/15/17 8

Self-Employment – Meet Ryan

22

¨ Very social and independent ¨ Ryan’s GAP (group action planning) team gathered to

plan for his future

¤ Used MAPS planning process to determine possible jobs and

made a plan

¤ Decided that owning his own business would work well for him ¨ Owns 18 vending machines placed at local businesses ¤ Empties money, refills change, and makes deposits ¤ Fills machines with snacks and sodas ¤ Takes inventory and purchases needed items ¤ Works 15-18 hours/week and earns a weekly paycheck

Ryan’s story was gathered by the Beach Center on Disability in Lawrence in 2010.

Business Within a Business

• Develop a self-employment venture within an existing

business setting

• Offer something the business does not have but

would enhance their market

• Established customer base
• Access to coworkers and natural supports
• A win-win situation

23

Business Within a Business – Meet Tamara

• Desired choice and control in her life
• Vocational Rehabilitation initially evaluated Tamara and determined her

unemployable

• Mom challenged the evaluation
• Tamara’s planning team decided to explore self-employment
• Owns and runs a hotdog stand at a county justice center
• Family explored various business ideas, including start-up costs and
• perations of each
• Located a community building that had a cafeteria and no food service and set

up shop there

• Initially only offered hotdogs – has since expanded to include salads, soups,

sandwiches, and cookies

24 Tam’s story adapted from Sowers, J., et al. (2001). Self-Directed Employment: Story Book of Oregonians with Developmental Disabilities. Developed by the Center on Self-Determination, Oregon Institute on Disability and Development, and Oregon Health & Science University.

1/15/17 9 Employer-Initiated Models

• Project SEARCH
• Walgreens

25

Employer-Initiated Models

Meet Project SEARCH

• Started at Cincinnati Children’s Hospital in 1996
• Students transitioning from school to work (last year)
• On site classroom instruction, worksite rotations, lunch

with peers, feedback from instructors, individualized job development and placement

• Student program is a year long
• Whole day program
• One hour classroom time both AM and PM
• 10-12 week unpaid internships throughout the hospital
• At the end of the internships, identify best fit and apply for

permanent employment

26

Project SEARCH Kansas

• Student internship sites:
• Lawrence - University of Kansas
• Lawrence - Lawrence Memorial Hospital
• Newton - Newton Medical Center
• Wichita - Sedgwick County Government
• Wichita - Via Christi Hospital
• Butler County - Butler Community College
• Butler County - Susan B. Allen Memorial Hospital
• Derby - McConnell Air Force Base
• Mulvane - Hampton Inn at the Kansas Star Casino
• Salina - Salina Regional Medical Center
• Adult/hybrid sites:
• Johnson County - Johnson County Government

27

1/15/17 10

Employer-Initiated Models -

Meet Walgreens

• Senior vice president of supply chain and logistics, Randy Lewis, has

a son with autism

• Wanted Walgreens to be a model for employment
• South Carolina plant has 40% of employees with

disabilities

• Company's goal to fill 20% of its workforce with people with disabilities
• Use technology throughout the building to facilitate and support the

employment of people with a wide range of disabilities

• Universal design
• Same performance – same pay
• Pre-hire training opportunities

28

Employer-Initiated Models

¨ Project SEARCH - video on Kansas Project

SEARCH at

• Lawrence Memorial Hospital
• Internship program
• Salina Regional Health Center
• Project SEARCH video

¨ Walgreens – Walgreens welcomes disabled

workers

• Walgreens welcomes disabled workers
• Walgreens video

29

BRAINSTORMING ACTIVITY

30

1/15/17 11

31

Discovering Passions Activity

• Environment?
• Preferred Activities?
• Possible Jobs?

Think about a student with whom you work who is transition age. 3 minutes Complete the activity thinking about that student. 5 minutes (2 ½ each) Turn to a neighbor and each share about your student and your ideas. Provide each other feedback and ideas. 5 minutes Share out as a large group.

32

Thanks for having me!

Judith Gross University of Kansas jgross@ku.edu

33