EXPECTATIONS A strong belief that something will happen or is likely - PDF document

1/15/17 1 SUPPORTED AND CUSTOMIZED EMPLOYMENT OPTIONS: Expecting Competitive Employment is an Option for All Judith Gross, Ph.D. University of Kansas 2 EXPECTATIONS A strong belief that something will happen or is likely to • happen in the future A belief that someone will or should achieve something • A feeling or belief about how successful or good • something or someone will be 3 What we have seen vs 1

1/15/17 4 What we have heard 5 What we have heard 6 What we have experienced 2

1/15/17 7 What we have learned 8 What we believe 9 WHAT ARE YOUR EXPECTATIONS FOR THE EMPLOYMENT OF PEOPLE WITH DISABILITIES? 3

1/15/17 10 EMPLOYMENT POSSIBILITIES Integrated Competitive Employment Supported and Customized Employment Created Jobs Carved Jobs Resource Ownership Self-Employment Business Within a Business Self-Employment Employer-Initiated Models 11 Integrated Competitive Employment • Real work in real businesses • 20 hours a week or more • Minimum wage or higher • Individualized supports 12 Supported and Customized Employment Supported Employment Customized Employment • Real work • Real work • Integrated businesses • Integrated businesses • Job match • Negotiation between needs of employer and • Assistance from job individual coach • One person at a time • On-going support …one employer at a time services (Rehabilitation Act, (Office of Disability Employment 1973) Policy) 4

1/15/17 13 Created Jobs • Establish a new job or job duties that did not previously exist as a position within a business • Driven by the skills and support needs of the individual and the needs of the business Negotiated by a skilled job coach, employment specialist, or job • placement consultant 14 Created Job – Meet Nji • Recent high school graduate who was highly motivated to work and very organized • Following high school had a restaurant job • Did well when supports, were in place • Lost his job after he lost needed supports • Got a job at an implements company that sells and services tractors and lawnmowers • Created a part-time job of “ implements detailer ” – cleaning and polishing the tractors and lawnmowers that had been serviced • Created a picture book breaking down the job into steps • Set up workspace in location where boss could observe and provide needed assistance or feedback Nji ’ s story adapted from Sowers, J., et al. (2001). Self-Directed Employment: Story Book of Oregonians with Developmental Disabilities. Developed by the Center on Self-Determination, Oregon Institute on Disability and Development, and Oregon Health & Science University. 15 Carved Jobs • Redistribute job duties from one position to another, tailoring them to the job seeker’s unique skills and abilities • Job carving is • creating a job description consisting of one or more tasks from a traditional job in the employment setting • a way to make somebody’s strengths and assets become a strength and asset for an employer • real tasks, at a real job, that are a cost effective strategy for an employer 5

1/15/17 16 Carved Job – Meet Andy • Teenager who wanted a job - not a summer camp for “ special needs ” • Could communicate “ yes ” and “ no ” by turning head and needed someone to push his wheelchair • Got a job at a large bookstore • Scanning bar codes on books to input them into the store inventory • Built a conveyor belt with stationary scanner • Used switches on either side of his head to operate the conveyor belt and interface with the Enter key on the computer • Later contracted to build a device to automatically load books onto the conveyor belt for Andy in order to increase his independence Andy ’ s story adapted from Sowers, J., et al. (2001). Self-Directed Employment: Story Book of Oregonians with Developmental Disabilities. Developed by the Center on Self-Determination, Oregon Institute on Disability and Development, and Oregon Health & Science University. 17 Resource Ownership • Purchased equipment, machinery, or other items that an individual owns and brings to the workplace as part of their employment with a business, offering an additional resource to the employer • Resource ownership increases the value of the employee (similar to having a college degree) • Resource ownership benefits the business by increasing profits or service capacity in some way 18 Resource Ownership – Meet Brian • Had a strong interest in working with animals • New, small grooming business recently opened near his home • Job developer met with the business owner to discuss her business operations and needs/interests with regard to growing her business • Owner expressed a need for a hydraulic lift to ease the physical demands on the groomers • Used funding to purchase the hydraulic lift (now owned by Brian) • Negotiated job duties and wages and Brian became an employee of the grooming business • Has increased his skills to include all aspects of grooming and customer service Brian’s story adapted from Real People, Real Lives: Stories from the Front Line. Retrieved from the Institute for Community Inclusion, University of Massachusetts-Boston at http://www.realworkstories.org/job-negotiation/brian-creating-a-job-while-filling-a-business-need 6

1/15/17 19 Self-Employment • Become a small business owner and operator • Come up with a business idea • Develop a business plan • Obtain start-up funds • Arrange supports • Who can help with funding and plan development? • Small Business Development Center • Vocational Rehabilitation (VR) • Start-Up USA • SCORE • Supported Employment Provider 20 Self-Employment – Meet Anthony ¨ Had an interest in bees in 3rd grade and decided he wanted to raise bees ¨ Got a beehive and began selling honey at farmers’ markets in 5 th grade ¤ Parents purchased and learned about bees, assisted with marketing and sales, and financed initial business start-up ¤ Kansas Council on Developmental Disabilities helped Anthony expand with a small business grant ¤ Job coach assists Anthony with business tasks (e.g., gathering and delivering orders for stores, labeling products, making lip balm, bottling honey) ¤ Family works on improving one aspect of the business each year ¤ Anthony earns 10% of market profits and works 15-20 hours/week Anthony ’ s story was gathered by the Beach Center on Disability in Lawrence in 2010. 21 Self-Employment – Meet Anthony • CNN business video on Anthony’s BeeHive • Anthony's business • Article in Fortune Small Business • Small business 7

1/15/17 22 Self-Employment – Meet Ryan ¨ Very social and independent ¨ Ryan’s GAP (group action planning) team gathered to plan for his future ¤ Used MAPS planning process to determine possible jobs and made a plan ¤ Decided that owning his own business would work well for him ¨ Owns 18 vending machines placed at local businesses ¤ Empties money, refills change, and makes deposits ¤ Fills machines with snacks and sodas ¤ Takes inventory and purchases needed items ¤ Works 15-18 hours/week and earns a weekly paycheck Ryan ’ s story was gathered by the Beach Center on Disability in Lawrence in 2010. 23 Business Within a Business • Develop a self-employment venture within an existing business setting • Offer something the business does not have but would enhance their market • Established customer base • Access to coworkers and natural supports • A win-win situation 24 Business Within a Business – Meet Tamara • Desired choice and control in her life • Vocational Rehabilitation initially evaluated Tamara and determined her unemployable • Mom challenged the evaluation • Tamara’s planning team decided to explore self-employment • Owns and runs a hotdog stand at a county justice center • Family explored various business ideas, including start-up costs and operations of each • Located a community building that had a cafeteria and no food service and set up shop there • Initially only offered hotdogs – has since expanded to include salads, soups, sandwiches, and cookies Tam ’ s story adapted from Sowers, J., et al. (2001). Self-Directed Employment: Story Book of Oregonians with Developmental Disabilities. Developed by the Center on Self-Determination, Oregon Institute on Disability and Development, and Oregon Health & Science University. 8

1/15/17 25 Employer-Initiated Models • Project SEARCH • Walgreens 26 Employer-Initiated Models Meet Project SEARCH • Started at Cincinnati Children’s Hospital in 1996 • Students transitioning from school to work (last year) • On site classroom instruction, worksite rotations, lunch with peers, feedback from instructors, individualized job development and placem ent • Student program is a year long • Whole day program • One hour classroom time both AM and PM • 10-12 week unpaid internships throughout the hospital • At the end of the internships, identify best fit and apply for permanent employment 27 Project SEARCH Kansas • Student internship sites: • Lawrence - University of Kansas • Lawrence - Lawrence Memorial Hospital • Newton - Newton Medical Center • Wichita - Sedgwick County Government • Wichita - Via Christi Hospital • Butler County - Butler Community College • Butler County - Susan B. Allen Memorial Hospital • Derby - McConnell Air Force Base • Mulvane - Hampton Inn at the Kansas Star Casino • Salina - Salina Regional Medical Center • Adult/hybrid sites: • Johnson County - Johnson County Government 9