Team Development Team Development Part III: Part III:
Working in Teams Working in Teams
May, 2001 Natural Work Teams
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Team Development Team Development Part III: Part III: Working in Teams Working in Teams May, 2001 Natural Work Teams Team Member Expectations Team Member Expectations Which expectations from our handout can we now add to our list?
May, 2001 Natural Work Teams
■ Which expectations from our handout can
we now add to our list?
■ What types of behaviors can we do to
demonstrate those expectations? (record)
Giving Giving Feedback Feedback Listening Listening Skills Skills Advantages Advantages
Teamwork Teamwork Meeting Code of Conduct Meeting Meeting Code of Code of Conduct Conduct Team Team Behaviors Behaviors
■ Informal & interactive ■ Maintain and enhance self-esteem ■ Listen to understand, respond with empathy ■ Avoid nitpicking ■ Ask for help & encourage involvement ■ Be prompt & prepared ■ HAVE FUN!!
■ Identify differences in individual vs. team
efforts
■ Share the advantages of teamwork and
cooperation for yourself, your NWT, and Marconi
■ Evaluate the challenges teams face as they
grow and develop
■ Participate in team development activities
Which is better: Working alone or together?
■ What are the advantages of teamwork for…
– You as an individual? – Your Natural Work Team? – Marconi-RMW?
■ Getting Started ■ Going in Circles ■ Getting on Course ■ Full Speed Ahead
What Team is Doing: What Team is Doing:
■ Getting to know the task
and the team members
■ Learning each other’s
skills & expectations
■ Testing each other’s
commitment & attitude What you’re Feeling: What you’re Feeling:
■ Excited about being part
■ Anxious about the goals
and what it takes to achieve them
■ Suspicious about what’s
expected of you
What Team is Doing: What Team is Doing:
■ Setting unrealistic goals ■ Relying on only 1-2
individual’s ideas
■ Not making much progress ■ Focusing on the task/goal,
not on “how” to get it done What you’re Feeling: What you’re Feeling:
■ Frustrated that progress
isn’t being made
■ Angry that ideas are
criticized/ignored
■ Impatient with mbrs who
don’t pull their weight
What Team is Doing: What Team is Doing:
■ Having some difficulty,
but making progress
■ Using each other’s ideas ■ Giving & receiving
constructive feedback
■ Following team norms &
expectations What you’re Feeling: What you’re Feeling:
■ Respect for other members’
needs/capabilities
■ Relief that the team is
making progress
■ A growing sense of trust ■ Increasingly comfortable
working together
What Team is Doing: What Team is Doing:
■ Making progress toward
the goal with efficiency
■ Working together to
problem solve
■ Using feedback to make
changes
■ Continuously improving
What you’re Feeling: What you’re Feeling:
■ Pride in your work ■ Excited about being part
■ Enjoyment of working
together
■ Fully committed to the
team
■ Getting Started ■ Going in Circles ■ Getting on Course ■ Full Speed Ahead
■ Purpose
– Direction, identity, focus
■ Process
– Actions, procedures, or operations that help the team
■ Communication
– Encouraging cooperation, promoting improvement, resolving conflicts
■ Involvement
– Asking for help, offering suggestions, volunteering, participating
■ Commitment
– Willingness to give 100% effort to team processes
■ Trust
– Take risks, try new ideas, take greater initiative
■ Purpose ■ Process ■ Communication ■ Involvement ■ Commitment ■ Trust
...putting the pieces we each have to offer together!