Disaster Relief Practice, Disaster Management Interventions- - - PowerPoint PPT Presentation

Disaster Relief Practice, Disaster Management Interventions- Knysna Municipality

14 Septem 14 September 2017 ber 2017

Presentation Outline:

• Incident overview
• Sharing experiences
• Disaster Recovery Strategy
• Social Cluster‐ “Where it all started”
• Demand and Supply Methodology
• Resources Tracker
• Value chain
• Social Relief Programmes
• Gaps and Challenges
• Comments and Questions?

Incident Overview

1. Fires started in the early hours on the 7th of June 2017 in the forestry plantations at

• Kruisfontein. While fighting the above fire, the Fire Department despatched the

Sedgefield Fire Department to attend to a vegetation fire near Karatara, and after that a third fire was reported as burning in the Barrington/ Elandskraal area. 2. Due to the weather conditions and the drought the extent of the fire spread exponentially across the whole KM within hours of the start of the incident. 3. The fire spread to a total of 35 areas across the Greater Knysna from Sedgefield all the way to Brakenhill and across the municipal boundary towards Plettenberg Bay. 4. Part of our Disaster Management Plan is the composition of a JOC (Joint Operation Centre) and to have regular operational meetings, where the committee assist with additional functions, under the guidance of the Disaster Coordination Team. 5. Evacuation was done in numerous areas across the Greater Knysna area during the first four (4) days of the fire. Focus was on saving life’s, evacuating members of the public in excess of 10 000 out of the path of the fire.

Sharing experience

1. During the first two (2) Weeks immediately after the fire, we experienced an unpresented willingness to assist the Knysna Community with emergency aid, driven by humanitarian spirit. Our citizens, neighbours, throughout the Province and many other South Africans have poured their love and support into Knysna by sending water, food, clothes and other donations. This becomes a challenges in itself. 2. Numerous Organizations, assisted in both raising and distributing aid that was divided into food parcels, clothing, toiletries, necessities for infants and

• blankets. Ward Cllr can play a vital role.

3. Given the scale of the response and the efforts of the numerous people and

• rganizations, it was impossible in the aftermath of the disaster to coordinate

the numerous efforts of receiving and distributing relief. 4. Part of the JOC Disaster Recovery Strategy was to establish six (6) working clusters to deal with the matters at hand .

• 1. Infrastructure Cluster
• 2. Economic & Tourism Cluster
• 3. Social Cluster
• 4. Communication & PR Cluster
• 5. Security Cluster
• 6. Finance & Economic Cluster

Disaster Recovery Strategy

Social Cluster

Where ere it all started it all started Ch Challen llenge: M Municip nicipalit lities do not have do not have the cap the capacity city to deal to deal wi with th it. W . We have have our ow

• ur own store facili

n store facilities, ties,

• nl
• nly deal

dealing wi g with maintenance materials, but th maintenance materials, but coul could d not not deal w deal with th this m this magnitude of itude of aid. aid.

GRRI Workstreams Chairpersons Programme Managers Work Groups (& Chairpersons) Knysna LM point of entry Bitou LM point of entry 1 Humanitarian Assistance Marie Hendricks Secundi: Mzukisi Skosana Kenneth Mazaleni Work group 1.1 Psycho‐Social Support Services (Una Petersen/Adriana Petersen) Lizel Smith Mark Fourie Work group 1.2: Social Relief of Distress and donations management (Caersar Sauls) Work group 1.3: Communication and Databases Management (Willbet Josephs) Work group 1.4: Volunteers management and Experts co‐

• rdination

(Cleone Vansten)

Social Cluster: Currently

Sharing experience, Cont.

• Between 6 June and 11 June 2017 as part of disaster management a relief

management team/Human Aid management structure was constituted by members of the Knysna JOC/ Multi –Disciplinary Incident Management Team.

• By 11 June 2017 the RMT working group consisting of public officials (from all 3

spheres of government) and skilled private sector volunteers worked non‐stop on putting systems in place to manage the demand, supply, distribution and coordination of this in relation to human aid. The RMT and working group had a clear focus and attempted to bring a near uncontrollable process of aid influx to some order.

• It was recommended to the decision makers in the social development cluster to

hand over the entire relief management process to (an) expert aid organisations who may have enough capacity to implement and manage the system and processes further to reduce wastage, public disorder and reduce environmental and health risks related to the humanitarian crisis in Knysna and adjacent affected areas (Plettenberg Bay and beyond). The professional advice of the RMT is to appoint an expert aid organisation or network of organisations to lead a central relief office with all the necessary resources combined with operational teams throughout the value chain.

• Work done by the RMT working group will be handed over to the organisations

who will be given the mandate to lead the process.

Sourcing Distribution Routing Sorting & Inventory Mx Picking & Packing Distribution to Public Storage Centralising information & agreed inventory list will support planning & targeted sourcing. DO Points to manage the distribution routing & storage sites. DO Points Goods are coming in either as bulk packs, or as smaller packs or mixed

• packs. These need to be sorted (picked &

packed) according to inventory list. Packed goods are either stored, or issued to Public Distribution Centres based on PUSH (Emergency) or PULL (Order). Verification of beneficiary Needs. Goods distributed to public. Off loading & Storage

Public Distribution/Evac /Food Prep Centres (Public Order Policing required)

Sorting Zones @ Drop‐Off Centres or

• Alt. Sub‐Sites

Drop‐Off Centres or

• Alt. Sub‐Sites

1 2 3 4 5 6 7 INVENTORY FORM ORDER FORM ISSUED & RECEIVED FORM Demand & Supply Management: Sourcing, Distribution & Logistics, Paper trails

RESOURCE TRACKER ‐ DISASTER RELIEF SUPPLY

Karin du Plessis 044‐382‐5129 21 spring street, knysna swknysna@famsa.org.za Trauma Support and counselling

Sarie Le‐Chat

UIF COIDA Employees on Database for rebuild projects

Shaun Petersen 083‐968‐7015 Courtney st, George

SASSA cash payment School Uniforms Sassa replacement cards

Water Re‐connection Electricity Re‐connection

Sharing experience; resource tracker

Sharing of experiences

VALUE CHAIN OF RELIEF AID FOR AFFECTED HOUSEHOLDS

STEP 1:

• Determine Needs of Affected Households (DEMAND FOR AID)
• Register households on one database (Survey)

STEP 2:

• Verify Demand (Call Centre)
• Capture on expanded survey

STEP 3:

• Populate Resource Tracker ‐ which Staeholder can provide relief?
• Data Drop of Demand Profile of Affected households to resource team

STEP 4:

• Supply Value Chain
• Determine logistics of each type of relief as part of the supply of relief

STEP 5:

• Register each resource supplier on app
• Use Knysna Relief Aid App to populate supply of relief to affected households (linked to ID &

cellphone number VERIFIED DEMAND) STEP 6:

• Log resource supply by every stakeholder
• Profile of resource provided and resources required (BETTER PLANNING & MORE EFFECTIVE USE OF

LIMITED RESOURCES) STEP 7: • Household acknowledges receipt on app with supplier STEP 8:

• Aid Dashboard
• Management report in terms of resource tracker & demand profile for next 6 months

From day 1- From day 1- Thi This should should have been have been dealt with by dealt with by DSD/or DSD/or contracted by contracted by them them to a to a service service providers. providers.

Social Relief Programmes

Development of an APP‐

• An app has been developed by KM to enable all relief aid organisations to verify the

individual applying for aid and track all relief resources and monitor the different types of relief aid made available to residents that have been affected by the fire.

• Benefits: Targeting individuals, tracking the number of residents by type of aid

received, monitor the type of aid received by residents to avoid duplication of relief aid to promote efficiency and highlights where aid needs to be provided per area. Disaster relief‐

• Knysna Municipality do have the means to deal with the first 50 people affected by a
• incident. Law Enforcement assist in the distribution of various available aid. Housing

Dept deals with the housing Starter kid. Social relief‐ Draft short‐term emergency assistance policy (STEAP)

• This policy includes assisting the vulnerable in cases of non‐disasters, as well as other

special projects (funerals). This is a temporary provision of assistance by government, intended for persons who are in dire need and are unable to meet their or their “families” most basic need.

Gaps and Challenges

Coordination of Numerous Organisations.

• You have no idea what is on their inventory list. Especially the private organisation.

They cannot be part of the formal process, they can have a representative.

• When do you stop with relief aid.
• CBD was flooded with community members at unofficial distribution points
• Who does the Procurement of a expert aid organisation to lead a central relief
• ffice?

Volunteers‐

• managing them, Insurance and volunteers come with an expectation they will get

aid for their voluntary work. Storage‐

• Optimise storage space, identify preferred sites for specific goods, identify

timelines for storage being available to plan to empty areas before deadlines. No record keeping

• Who pays for storage?

Gaps and Challenges

 Communication‐

• Conflicting information coming from various groups.
• No control over Social media.
• What relief is needed. How do you communicate when you received enough of a

certain aid? Affected communities‐

• After the fires it was difficult to identify people that has been directly and indirectly

affected.

• The team looked at a voucher system, voting ink, wrist band or finger scanners.

 Rebuilding‐

• Temporary housing
• Uninsured
• Cost of removing asbestos
• SANS Regulations on Energy Efficiency
• Shortage of human resources‐ Town Planners, Building inspectors

• TEXT HERE

Comme mments a and Questi Questions?

• ns?