Development System for Family Service Coordinators in New Mexico - - PowerPoint PPT Presentation

Creating a Professional Development System for Family Service Coordinators in New Mexico

Lisa Rohleder, MA/DS III, FIT Regional Coordinator Cathy Riley, MA/DS III, UNM/ECN, Training and Dev. Consultant

Participants will

• Increase knowledge of the service coordination

strengths and needs in New Mexico

• Participate in group discussions to share ideas

and strategies for creating a professional development system for NM Service Coordinators

• Increase knowledge of national service

coordination activities and resources

National SC Institute-NM

• First meeting of the National SC Institute, November 14-16, 2017, Avon, CT-

attended by Lisa and Cathy

• Participating states: NM, TX, KY, CO, DE, VA, IA, IL
• Focus of the Institute: developing strategies to prepare, empower and

support service coordinators in their role

• Strategies include activities to meet the needs of participating states as well as

activities that “raise the bar” for high quality service coordination across the nation

• Development of National and State Action Plans
• National Part C survey-large response from NM
• Next SC Institute-September 2018-report on NM Action Plan

National Service Coordination Survey Results from New Mexico

Total number of respondents from New Mexico: 204 Respondents represented 26 of 34 EI programs statewide. Thank you to everyone who participated!

Role *Number of Respondents Service Coordinator 102 Service Provider 91 Administrator/Supervisor 39 Training and Technical Assistance Provider 11 State/Lead Agency Representative 8 Family Member/Caregiver 3 Other (DS, OT, SLP, FT, PT SW) 41 Total *295 *Respondents could check “all that apply” to indicate multiple roles.

Key Themes from New Mexico respondents: 1. There is a need statewide for more, better, and on- going training for FSCs. 2. High caseloads interfere with building relationships and coordinating quality services for families. 3. Service Coordination is difficult due to the scarcity of OT, PT and SLP professionals in many areas. 4. Communication among IFSP teams is challenging. **FSCs are seeking more efficient ways to support communication among teams and to manage timelines (such as electronic documentation) **Trans-disciplinary Team meetings, where implemented, have improved communication and adherence to timelines. 5. Service Coordinators should receive better compensation. 6. There’s a need for better promotion of early intervention services/FIT in many areas of the state. FIT Coordinators Listserv 3/22/18

The Plan

• GOAL 1. Collect existing information
• n FSC training efforts at local,

regional and FIT/ECN level.

• GOAL 2. Review information with

FIT/ECN team; mapping of plan

• GOAL 3. Develop a system of

professional development for Service Coordinators in New Mexico (that

reflects inclusive stakeholder engagement)

What’s Happening in NM? Summary of Survey for EI Program Directors (April/May 2018)

Key Themes

• FSC Training varies greatly from agency to agency
• Directors express a high level of support for more

consistent training

Q1: Which of the following training methods are used by your agency to orient and train new FSCs?

Respondents: 19

“Questions 18 - 26 below present ideas that were suggested by New Mexico respondents to the National Service Coordination Survey (November 2017) regarding FSC training. Please rate your agreement with each idea on the sliding scale provided.” EI Coordinators responded:

Q19: NM FIT should establish training guidelines and curriculum for local and state levels that are aligned and consistent. Q22: Training for FSCs should include child development. Q21: It would be helpful to have a training rubric for new FSCs with available topics, materials, courses, supports and resources identified. Q25: NM FIT should establish competencies and certification levels for FSCs.

FSC Regional Conference

1x year

Train the Trainer Regional Training Collaboration More Topical Trainings

e.g. “Facilitating Teams”

Improving Professional Development for FSCs in FIT

A Sample of EI Coordinators’ Proposals:

Wanted to participate, but didn’t have time? It’s never too late!

What are the experiences and needs of FSCs in NM FIT?

FSC Focus Groups

FIT Service Coordination Training

Part 1

• IDEA
• “Key Principles”
• Relationship & Reflective Practices
• FSC Roles & Responsibilities
• Intro to Family Guided Routines Based Intervention (FGRBI)

and how to conduct the RBI (Routines Based Interview)

• IFSP Development and Writing Functional Outcomes
• Knowledge of NM FIT Regulations, Procedures & Forms
• Resources and Additional Training

Part 2

• TTA- Transdisciplinary Team Approach
• Early Childhood Outcomes (ECO)
• Transitions
• IDEA Key Indicators

Online Part 1/Part 2

Updated February 2018

In Person

the FSC Listserv

Online Part 1Part 2

• The new and improved listserv will allow subscribers to

post and receive messages (such as Q/A, good ideas, announcements, support and morale)

• A pilot version of the listserv will be tested in June
• Statewide launch of the listserv is projected for mid-July

Invitees: FSCs, EI Leadership, ECLN, EPICS, PRO

• FSC Training will include orientation to the listserv

The revival of

What’s on the Horizon?

• National Service

Coordination Competencies

• National Service

Coordination Certification

• Webinars and resources
• NM FIT Professional

Development System for Family Service Coordinators

Small Group Discussion

Using the flipchart provided, respond to the following:

• 1. What does a professional development system for

FSCs in NM FIT look like to you?

• 2. Brainstorm ideas/strategies that you think would

help support ongoing training/mentoring of FSCs (What can programs do? What can FIT do?)

Resources