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When the invisible part of IT becomes real Infrastructure at your service. Company presentation Company presentation

About us Facts and Figures 5 5 >14.1 mio. Certified Masters Locations in Turnover (CHF) Switzerland >200 3 3 >300 Spoken languages Spoken languages Certifications Customers >80 >10 >10 100% Employees Technical events / Technical events / Self-financed year year >20% >1000 >1000 10 Investment in R&D Technical blog posts Technical blog posts Year-old company / press articles / press articles >70 SLAs Page 2 Company presentation

About us Where you find us dbi services is Swiss Local Multilingual Page 3 Company presentation

Highly qualified B2B services Logistics & Industry Distribution Banking Education Pharma Health & Research Services Insurance Public Energy Media Page 4 Company presentation

Companies we work for Page 5 Company presentation

Our core business, the mi middlewar ware When the invisible part of IT becomes real Page 6 Company presentation

Areas of expertise that make us different 1 Database Management 2 Enterprise Content Management 3 Application Integration & Middleware 4 Cloud & DevOps 5 BI & Big Data 6 Operating Systems 7 Hardware & Storage Company presentation

Our expertise areas Enterprise Content Management Application Servers Big Data & BI Orchestration & DevOps Database Management Operating Systems Virtualization - Containerization Cloud Page 8 Company presentation

Who we work with Page 9 Company presentation

Your benefits 1 Efficiency 2 Quality Our DNA 3 Transparency 4 Innovation Page 10 Company presentation

Our products Training workshops led by Professional infrastructure experienced consultants services at fixed price Free and secure database Flexible ISO20000 certified management tool SLA contracts Thorough remote check The ready-to-use of your licensing model open infrastructure Detailed remote review for The ready-to-use a smooth-running platform Oracle SE database Page 11 Company presentation

Our Service Level Agreements CLOUD & On-Premise infrastructures dbi FlexService +++ Extensions Managing your IT 1/2h critical incidents dbi FlexService ++ 12h free service time Proactive monitoring 1h critical incidents dbi FlexService + 6h free service time Available experts 2h critical incidents dbi fidelity Page 12 Company presentation

4 main activities of our experts 1 Consulting 2 IT Service Management (SLA) 3 IT Trainings & Knowledge transfer 4 Software License Management Page 13 Company presentation

Values we believe in be passionate be sharing be responsible be successful Page 14 Company presentation

What to remember about us Technologies : Oracle, Microsoft, Open Source, Cloud and ECM Offering : consulting, managed services, training courses and licencing strategy services Our DNA : efficiency, quality, transparency, innovation Page 15 Company presentation