Communications Alliance Ben Carr, Chief Privacy Officer Telstra - - PowerPoint PPT Presentation

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Communications Alliance Ben Carr, Chief Privacy Officer Telstra - - PowerPoint PPT Presentation

Aug 10, 2023 485 likes •550 views

Communications Alliance Ben Carr, Chief Privacy Officer Telstra April 2014 Communications Essentials Telstras journey to updating its privacy framework in line with the new Privacy Principles and changing customer expectations around

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Communications Alliance

Ben Carr, Chief Privacy Officer Telstra April 2014

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Telstra Unrestricted

Telstra’s journey to updating its privacy framework in line with the new Privacy Principles and changing customer expectations around privacy, in particular how stakeholders such as service providers have been involved in this process.

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Communications Essentials

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Telstra Unrestricted

Our Implementation plan:

  • 1. Interpretation, consultation and project management
  • 2. Customer focused implementation
  • 3. Updating of necessary materials and methodologies
  • 4. Training and awareness

www.telstra.com/privacy

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Our Journey

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Telstra Unrestricted

  • Extending the implementation plan beyond our
  • wn organisation
  • Focus on Australian Privacy Principles 8,10,11,12

and 13

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Service Providers

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Telstra Unrestricted

A practical example – our journey with our call centre service providers

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Service providers

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Thank you