Broward County Library Next Generation ILS and Discovery Service - - PowerPoint PPT Presentation

Innovative Proposal for Broward County Library Next Generation ILS and Discovery Service

Final Presentation

Shaheen Javadizadeh, Executive Vice-President of Sales

Innovative Interfaces Incorporate

Carrie Pearson, Regional Sales Executive

Innovative Interfaces Incorporated

August 22,2018

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Your Partner for Library Success

Why Innovative Interfaces?

Technology Functionality Experience Support

AWS Public Library Focus 40 Years of ILS Experience Dedicated Site Manager HTML-5 Client User Experience Project Management 24/7 Support API & Web Services Community Profiles ULC Libraries Award-winning documentation Microsoft Deskless Patron Services

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What We Deliver

Technology

✓ Active Directory Integration ✓ Web client based on Twitter Bootstrap ✓ 3rd Party Integrations ✓ RESTful API

Functionality

✓ Core feature set included out-of-the-box ✓ Web client designed to support User Engagement ✓ Extensive reporting capabilities ✓ Fully functioning general release software – no MVP

Experience

✓ Top rankings from large public libraries in 3rd party survey ✓ Implementation staff with decades of experience ✓ Former Carl.X customers ✓ Over 400 employees with 120 librarians on staff

Support

✓ Unique Support structure with a dedicated team ✓ Dedicated implementation team ✓ Supportal to log on and track questions ✓ Large user and support community

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Meeting the Needs of Public Libraries – Our Project Approach

Patron User Experience Cloud Platform Security

• Branded based on county design and
• ISO27001/SOC 1/SOC 2 Type 2/FedRamp

implementation

• High-security facilities with biometric access control
• Virtual Reference Experience in every search
• Fully-automated “lights-out” data centers
• State-of-the-art collaboration tool for community
• Optional Tier 1 and Tier 2 Disaster Recovery, Private
• rganizations

VPN, Security Audits and penetration tests

Staff User Experience Interfaces and Integrations

• Best-in-class patron service tool with workflows
• Experience with all current 3rd party products
• n the web for public services
• Integration via API or SIP2 – not limited to SIP2
• Easy and efficient technical services for

acquiring, describing, and making available all

• Public Library Focus – looking for new and

resources interesting partners

• Reports for every user

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What Our Customers Say

Chicago residents depend on the Library to provide high-quality services and this system will allow us to more effectively serve patrons both inside our physical branches and at

• utreach events in communities throughout

the city.

Michelle Frisque Chief of Technology, Content and Innovation at Chicago Public Library

Forward-thinking and flexible: Polaris ILS is the perfect fit for us.

Lori Kressin & Marsha Grove, Library Director, Champaign Public Library

Polaris ILS works for us! It provides not only the robust functionalities we need to support traditional library services, but also the responsiveness and flexibility to meet the demands of an ever-changing library world. I love being able to give our customers and staff such new library tools and services.

Cathy Worthman, Technology Support Manager, Baltimore County Public Library

We needed a solution that not only made the staff more efficient, but gave patrons easier access to resources. Polaris was feature rich and made it easier to work through patron account information.

Jenny LeJeunesse, DeKalb County Public Library

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References

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Thank you

We appreciate the opportunity to present our solution for the Next Generation ILS and Discovery Service. Thank you for your consideration