FAMILY TM DEFENDER Designed for Broward County Government U.S. LEGAL SERVICES | 2017 Providing successful service to Broward County Employees for 10 years!
MEET THE U.S. LEGAL FAMILY Women Against Lung Cancer 2017 Red Nose Day 2017
OUR AGENDA FOR TODAY U.S. LEGAL SERVICES 2. BROWARD 3. BROWARD COUNTY 1. WHY BROWARD COUNTY UTILIZATION PARTICIPANT GROWTH COUNTY CONTINUALLY SUCCESS DUE TO EASE OF CHOOSES U.S. LEGAL ENROLLMENT AND GOOD COMMUNICATION 5. BROWARD 4. THE FAMILY 6. QUESTIONS COUNTY POINTS OF TM DEFENDER PLAN DIFFERENTIATION UNIQUELY CUSTOMIZED FOR BROWARD EMPLOYEES Providing successful service to Broward County Employees for 10 years! 3
WHY WE ARE WELL RECEIVED U.S. LEGAL SERVICES • People believe it’s cost prohibitive. • -We offer free consultations for all legal matters. Most legal matters covered in full. • People are intimidated by lawyers. • -U.S. Legal attorneys are continually vetted to ensure quality. Members also have access to online resources to research attorneys before being assigned by a CSR. • People don’t know who to call. • - We offer one, toll-free number that handles all customer service questions and gives Broward County employees access to over 1,000 local and over 10,000 nationwide attorneys. Providing successful service to Broward County Employees for 10 years! 4
THE FACTS Utilization of U.S. Legal equals savings for Broward County employees. Broward County Utilization of U.S. Legal Services from 2008-2016: 5
HOW WE COMPARE U.S. LEGAL SERVICES COVERAGE COMPARISONS FOR TOP UTILIZATION AREAS U.S. Legal Services Hyatt Coverage Preferred Legal Plan Coverage Coverage Fully Covered, No Charge as Covers the Participant in defense No Charge, Unlimited Calls, All Civil Matters Plaintiff or Defendant. of an arbitration proceeding or areas of law civil proceeding. No representation. No Charge, Fully Covered. Up to Twenty Hour Maximum available Unlimited self help guidance at Marital and Family 20 hours fully covered. $89/ hour to the Plan Member only. This no charge or panel attorney after original 20 hours have been service does not include disputes representations at discounted used. that arise after a decree is rate. issued. Fully Covered, No Charge. Fully Covered, No Charge. Unlimited self help guidance at Traffic Violations no charge or panel attorney representations at discounted rate. Fully Covered, No Charge. This service covers the Packages ranging from $125- Wills preparation of a simple or $700. complex will for the Participant. Fully Covered, No Charge. Fully Covered, No Charge. Sale- $450 Real Estate Purchase-$350 Refinance- $300 6
YOU GET WHAT YOU PAY FOR U.S. LEGAL SERVICES COVERAGE COMPARISONS FOR TOP UTILIZATION AREAS Out of Pocket Out of Pocket Attorney Fee Attorney Fee With Preferred With U.S. Legal Legal Plan Plan Civil $125/hour $0 Marital and Family $125/hour $0 Traffic Violations Discounted Rate $0 $50-$2500 Wills Discounted Rate $0 $125-$700 Real Estate Discounted Rate $0 $300-$450 7
YOU GET WHAT YOU PAY FOR U.S. LEGAL SERVICES COVERAGE COMPARISONS FOR TOP UTILIZATION AREAS • With Preferred Legal Plan 96% of Broward employees U.S. Legal Preferred Hyatt would be paying out of Legal pocket attorney fees. Premium $7.73 $4.60 $15.37 Rate* • U.S. Legal is a true Broward 11.9 20 6.0 indemnity product paying Local 100% attorney’s fees for Scoring covered matters. *Based on 26 pay periods 8
WE MAKE IT EASY Ways U.S. Legal has made utilization easy and convenient over the last 10 years with Broward County.* • Growth in participation from year to year: *Broward agrees by giving U.S. Legal 2012 – 914 Active Members Services scores of 4.79/4.12 for prior 2014 – 1018 Active Members contract term. 2016 – 1477 Active Members • The same Account Manager from previous years will maintain the account with extensive knowledge of County needs and specific Policy; making Customer Service more efficient, with no learning curves for either party. • Partnership in the same home-state makes attendance at benefit fairs and open enrollment meetings more frequent, maximizing participation. • Bi-lingual CSRs help enhance communication in a demographically diverse area. Providing successful service to Broward County Employees for 10 years! 9
WHO THE PLAN COVERS Broad dependent coverage based on past utilization. Customized for Broward County employees DEPENDENT EMPLOYEE, CHILDREN UP TO SPOUSE, AND DEPENDENT AGE 26, IF CHILDREN UP UNMARRIED. TO AGE 18 Providing successful service to Broward County Employees for 10 years! 1 0
ATTORNEY FEES PAID FOR BY U.S. LEGAL Areas of savings for Broward County employees. Covered Dependent & in full spouse covered ✓ ✓ Consultations Phone/Office ✓ ✓ Consumer Law ✓ ✓ Will, Living Will, Trust, P.O.A. ✓ ✓ Civil Actions, Plaintiff/Defendant ✓ ✓ Adoptions ✓ ✓ Real Estate Transactions ✓ ✓ Landlord/Tenant Law ✓ ✓ Traffic Violations ✓ ✓ Preparation of Legal Documents ✓ ✓ Juvenile Defense ✓ 20 Hours Family Law * ✓ ✓ Criminal Violations ✓ Reduced Fees Personal Injury ✓ ✓ Bankruptcy Chapter 7 ✓ ✓ Immigration ✓ ✓ Identity Theft ✓ 33.3% Discount All other matters • 20 hours covered for child custody matters. 15 hours for all other family law matters. After 15 hours, $89/hour to attorney. Providing successful service to Broward County Employees for 10 years! 11
THE FAMILY DEFENDER™ Customized to meet the unique needs of Broward County Employees + + + 01 QUALITY 02 CUSTOMER 03 LOW 04 MOST ATTORNEYS SERVICE PREMIUM EXTENSIVE COVERAGE Providing successful service to Broward County Employees for 10 years! 12
10,000+ Family Law includes Petitioner and Respondent Providing successful service to Broward County Employees for 10 years!
U.S. LEGAL SERVICES OFFERS THE MOST COMPREHENSIVE LEGAL BENFIT PLANS WITH THE BEST CUSTOMER SERVICE IN THE INDUSTRY.
THANK YOU! U.S. LEGAL SERVICES | STAY IN TOUCH WITH US HOME OFFICE JACKSONVILLE, FLORIDA PHONE (800) 356 LAWS (5297) Local: (904) 448 6000 FAX: (904) 730 0023 EMAIL & WEBSITE INFO@USLEGALSERVICES.NET WWW.USLEGALSERVICES.NET
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