Board of Directors AUGUST 5-7-2020 Masters of Healthcare 2020 20 - - PowerPoint PPT Presentation

Hope you had a good Holiday Weekend!

Board of Directors

Masters of Healthcare

20 2020 20 Annu Annual al Conf Confer eren ence ce CA CANC NCEL ELLE LED D DU DUE E TO O ON ONGO GOIN ING G PAN ANDEMIC DEMIC Watc tch h for

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State Chapters Website: COVID-19 Action Center

https://statemgma.m3solutionsllc.com/site_home.cfm

For pre-recorded webinars as well as info for next webinar.

AUGUST 5-7-2020

New event date confirmed by KCI Expo Center for “Caring for the Kingdom” Symposium Wednesday September 22, 2021 Watch for details in early spring.

I love hearing those words! It takes lots of dedication and practice for a team to execute plays that lead to that touchdown. Yet even with energy, exuberance, tremendous effort, and pinpoint focus many times teams do not make that

• touchdown. And while the team ruminates on what they might have done that

cost them the touchdown, it may have been totally out of their control. Imagine trailing your opponent by 1 point. There’s 24 seconds left in the game. You have a top-notch kicker, who is making a 27-yard field goal attempt. The kick is up… it looks perfect… then a huge gust of wind stops the ball in mid-air, dropping it like a brick to the ground – and just shy of the goalposts. This actually happened on November 19, 1983 and cost Mississippi State the Egg Bowl game, forever after known as the “Wind Bowl.” Mississippi State fans blame Mother Nature for their loss to Ole Miss. While I am not sure we need to blame Mother Nature for 2020, there are plenty of happenings that cause us to constantly remember we are living in interesting

• times. COVID-19. Murder Hornets. Rioting. All things that remind us we need to

learn much more about nature and about people, to understand our universe. To borrow Kyle Adkins words from his MO-MGMA article, “It is clear to all of us that we have too many things going in our lives right now personally and professionally to risk pulling our members together at a time like this.” There has been no lack of dedication, energy, effort or focus of the boards of GKC MGMA, NWMO MGMA, KCMPA, and AAPC-KC. Yet similar to Mississippi State, we’re not going to win this game this year. The hard work is not in vain,

• though. These groups worked hard to reschedule the symposium for September

22, 2021, using the same game plan – the same theme, venue and speakers where

• possible. I know the analogy doesn’t fit with football but think of it as a really long

rain delay. On behalf of the associations mentioned above, we wish you safety and good

• health. We wish you success in your professional life and prosperity for your
• business. And most of all, thank you for your continued support!

Brad Carney, FACMPE, NWMO MGMA President Kory Barrett, MHSA, RT (R), GKC MGMA President Kerri Craven, KCMPA, Director of Operations Angela Jordan, AAPC of KC, Symposium Coordinator

Jul July ACMPE Update: A Ne New Opportunity

Without a doubt these are challenging times. Managing a medical practice is hard enough but now we are dealing with COVID-19, reductions in revenue, changes in care delivery, telemedicine, patient safety concerns, supply chain issues and so much more. Yet in the midst of all the chaos you are leading; most days without recognition for the job you are doing. Most of you know to become Certified with MGMA there is a requirement for a bachelor’s degree; however, now there is a NEW OPPORTUNITY for you to be recognized for your expertise that does not have an education requirement! MGMA has just introduced ACMPE knowledge certificates. These are targeted at specific topics. The courses are available On Demand and will have a quiz at the conclusion. Once you successfully complete the course you can receive an ACMPE Certificate for that targeted topic. The first offering is Telemedicine. There will be many more topics coming. The Certificates can build on one another with no limit to the number of certificates you can earn. If you would like more information on the ACMPE Certificates, please contact me.

Tracy Bird, FACMPE, CPC, CPMA, CEMC Medical Practice Advisors, LLC tbird@medicalpracticeadvisors.com 913-856-0181 913-660-8566

Tracy Bird ACMPE Forum Representative

Online webinar tips to follow!

When conducting a webinar, here are some tips from international expert Nancy Setter-Murphy via the Wild Apricot webinar:

 People are craving conversation and want to see and be with people again. Show them on screen.  Webinar attendance is waning due to overuse. Solution is to find innovative new ways to meet online within the online structures.  Keep engaging viewers with questions every 3-5- minutes, ask for their answer or ask them to ponder it, respond in chat.  Don’t’ use slides only - Keep attendees engaged and give breaks if meeting is long. Discuss each point and shift topic every ten minutes or so. Break into small segments if a large crowd.  Ask a question that gets them involved with that part of the talk.  Ask Popcorn Round question(s) that have a one-word answer from each participating using chat function. Continual information taxes the brain.  Use split screen. With slides on side. Use hands-up feature.  Use demos, surveys, and short videos.  Use video option to show images (not just names) if possible. Important for speaker, especially to see them for their reactions.  Use hearing impaired closed captioning when available.  Cut and paste instructions for the meeting in the chat area ahead

• f time for attendees.

 Best times for virtual meetings: Breakfast or lunch is best. Happy hour 7-8pm after dinnertime.  Use of meeting sponsors: give 3-4 minutes to share tops at start

• r middle of event (be clear on the amount of time with

sponsor). Can use a short video or a talk. Never schedule for end

• f webinar. If people know the pattern, they will log out before

event ends. Mention the sponsor in the wrap-up. And be sure to follow up with sponsor.  Stay away from politics.  Ask about experiences, feelings and thoughts, advantages and disadvantages when applicable.  Nancy said of late racism is coming up a lot all over the world and people are talking about it.)  Watch for unconscious bias when leading a virtual

• meetings. Make conscious decisions. Watch body language,

facial expressions. Set yourself where only upper chest and head show being mindful of the background. Turn off video before getting up for a break.  Companies, NFP and social groups are in a quandary about staying virtual or returning to office setting. Nancy’s experience: Most say they are going to remain virtual and get out of big office buildings.  Senior leaders vs. young members. Honor the wisdom of seniors and focus on their experience; glean ideas and new skills from the

• young. Imaging what the group feels like from their perspective.

 Joining: Members coming in during the pandemic is very touchy and a murky area. Find a tempting reason to join. Not for profits are really

• hurting. Engage the membership by asking them “What do you want?”

“What do you need?” Ask all sorts of questions to understand what they are feeling around the association or business. Focus on the positive only. Find donations or sponsors to help NFPs.  If someone speaks too long or dominates the meeting: Thank them for their insight as you interrupt them. Honor that person, flatter their ego, slowly move on to next speaker as you show your appreciation for what they shared.  Hardest thing as a moderator: Managing dis-functional behavior on a webinar carefully. Always deal with it positively. If you are interested in more ideas, contact Nancy Setter-Murphy at https://GuidedInsights.com https://www.guidedinsights.com/services/virtual-teams- training-facilitation-and-coaching/

On June 9, Ashli Gill presented a thorough overview of regulatory compliance, risk management and safety programs. She gave an in-depth overview of OSHA and what it covers from bloodborne pathogens to workplace conditions, to knowing our rights as employees, managers and business owners. She covered PPE and OSHA General Standard for Emergency Action Plans, critical policies and procedures, exposure control plan, the infection disease process and much more. Ashli presented a non-stop hour full of rules and regulations, with personal experiences shared, on numerous topics contained in her slide deck. Her program was comprehensive and extremely informative. Ashli’s program slides have been posted on Resource page

• f website for future reference and is available now at:

https://nwmomgma.wildapricot.org/resources/PROGRAMS%20MONTHLY%2 0SPEAKERS%20INFO/OSHA%20CDC%20NWM%20MGMA%20PDF.pdf

Ashli Gill, MBA "OSHA/CDC Webinar Recap”

Are Your Methods Working?

Excellence in Practice, L.L.C. offers products and services for every health care provider. All packages are specifically designed to meet the exact needs of your practice with

• fferings that range anywhere from a la

carte forms to comprehensive new or existing practice set up. https://www.excellenceinpractice.net/

NWMO Monthly Programs – includes recent changes

July 14 – WEBINAR “More than Meets the Eye” Russ Tuttle, The Stop Trafficking Project July 22 – WEBINAR “CMS Proposed Rules/Ad Hoc of Current Happenings in CMS” M. Wineinger, CMS August 11 – WEBINAR “Telehealth and New Revenue Streams Lou Anne Gonzalez-APR/Jake Levy-Clarius September 16 – WEBINAR “IT Security” Trent Peters, Umbrella Managed Systems October 13 “Surviving the Pandemic” Board & Member Discussion (in person) November 10 “Difficult Physicians, People, Situations” Board Lead Round Tables (in person) December 8 “Building a Culture of Accountability” Kyle Adkins (Annual Business Mtg) (in person)

Online Webinars are open to members, guests and anyone interested in the topic. Meetings have shifted to online webinars for a few more months, assessed month to month. We appreciate your flexibility and our speakers’ willingness to shift to online events.

Date: July 14, 2020 Time: 12:00 Noon - 1:00 pm Location: ONLINE WEBINAR Zoom Link on Event webpage.

Russ Tuttle

President/Founder The Stop Trafficking Project

WEBINAR "More Than Meets the Eye!"

An appropriate image and three words have the power to change your perspective regarding the crisis of domestic minor sex trafficking (DMST). This presentation will educate and empower you in your professional and personal life.

Liberty Hospital is not available to provide meeting space or lunch for a few more months due to new rules for pandemic. We appreciate the hospital's continued support of our

• association. Hope to return when appropriate.

BIO: Russ Tuttle is the president and founder of The Stop Trafficking Project. Russ uses his strengths of communication, leadership, team development, and compassion to combat the crisis of domestic minor sex trafficking (DMST). Russ is an active member of several coalitions and task forces in Kansas and Missouri. Russ is the director of BeAlert, which is the prevention and awareness strategy of The Stop Trafficking

• Project. The primary method of implementation of BeAlert is through

presentations designed to 1) educate and empower students and 2) guide adults from awareness to action. A commitment to collaborate with trusted people and organizations has impacted the lives of over 100,000 people. The BeAlert strategy has proven impact in a variety of

• settings. Russ grew up for much of his childhood and teenage years in
• India. This created within him the drive to serve those who are unable

to help themselves. Russ brings 30 years of passion and experience in the not-for-profit world to The Stop Trafficking Project team and is the primary communicator of the vision and mission.

Registration link: https://nwmomgma.wildapricot.org/event-3406215

No Cost Event

• JULY 22 - 1:00–2:00pm WEBINAR -

CMS Proposed Rules / Ad Hoc of Current Happenings in CMS Registration Link: https://nwmomgma.wildapricot.org/event-3719766

• OCTOBER 28 - 1:00–2:00pm –

CMS Strategic Initiatives / Behavior Health Registration Link: https://nwmomgma.wildapricot.org/event-3719772

• DECEMBER 2 - 1:00–2:00pm – Overview of the CY2021 Final Rules

Registration Link: https://nwmomgma.wildapricot.org/event-3719781

Addressing Your

Any new updates will be shared at end of each

• webinar. Type in

questions you have during webinar and if there is time they will be addressed. Open to all! Mark Your Calendar Today! CO-SPONSORED BY GKC MGMA & NWMO MGMA

Mic ichelle helle Wineinger ineinger CM CMS Rur ural al Health ealth Coor Coordina dinator tor

2020 CMS WEBINAR SERIES

Lou Anne Gonzales has over 20 years experience serving rural and metropolitan healthcare

• communities. She has been a leader in Midwest

physician staffing. Lou Anne's work history includes physician recruitment, corporate event management and healthcare technology consulting. She is detail

• riented and enjoys building relationships with others.

Lou Anne's primary goal is finding the right physician and the right technology solutions for the communities she serves. https://card.get-card.com/lou-anne- Gonzales Jake Levy has nearly 30 years' leadership experience in clinical and health management solutions. He has extensive experience developing enterprise-wide software solutions for clinical organizations across multiple care settings, as well as revenue cycle systems for large healthcare organizations across multiple care

• settings. https://clariscontinuum.com/telehealth/

Changes in telehealth are happening quickly in this new environment we find ourselves. New

• pportunities are opening up to healthcare

practices that you need to be aware of. The funding is exciting and there are dollars being left

• n the table that practices don't know about. Lou

Anne and Jake will inform you of these changes and present valuable ways your practice can take care of patients virtually while generating new income sources.

This no-cost event is open to members, guests, and anyone interested in this topic. All are welcome to attend online webinars.

WEBINAR:

"Telehealth and New Revenue Streams"

Lou Anne Gonzalez, APR Telehealth & Jake Levy, Claris Telehealth Date: August 11, 2020 Time: 12 Noon - 1:00 pm No Cost Online Webinar Link will be posted on registration page. https://nwmomgma.wildapricot.org/event-3406206

Date: September 16, 2020 Time: 12:00 Noon - 1:00 pm Location: Online Webinar Zoom link will be provided on Registration Event page at https://gkcmgma.wildapricot.org/event-3894381

Trent Peters

Principal & Chief Information Officer

BIO:

Trent Peters is the co-founder of Umbrella Managed Systems. His roles currently include leading Umbrella’s Sales and Marketing, Proactive Operations, and General Operations teams, as well as serving as Virtual Chief Technology Officer (vCTO). As vCTO, Trent not only is a technical resource for clients, but a strategic business partner, building relationships and providing strategic direction. He provides a strong understanding of clients’ business, allowing the Umbrella team to find IT solutions that support their success and goals. Trent and business partner Heath Stover started Umbrella in 2007, and he has been an integral part of the Umbrella family. With his engineering expertise and wealth of IT and HIPAA knowledge, Trent has led the charge on many of Umbrella’s service initiatives. He served as the original architect for Umbrella’s Healthcare IT (HIT) program that made Umbrella a leading expert in this territory. Trent loves all things Kansas City, including the Royals, the Chiefs and, of course, Kansas City BBQ! Trent enjoys spending his free time with his wife and family, and weekends are usually full attending soccer games and ice-skating recitals for his two kids.

When registering using above link, choose the “NO COST” option. Open to members, guests and anyone interested.

Just confirmed Trent Peters as our September speaker as we go to press with this issue. Watch for more detailed information later this month on the event page of our website listed below. As we developing this presentation, mark your calendar now.

2020 New Members

• Josh Wade, The Purple Guys
• Brandy Stephenson, Northland Family Care
• Melissa Smith, Northland Family Care
• Richard Patterson, Patterson Sales, Inc.

CMS Kansas City Important Update in Dissemination of Information

Due to a recent change in the dissemination of CMS updates and important information, CMS Kansas City will no longer be sending out our CMS Kansas City Update Newsletter. For some of our partners, our newsletter was somewhat duplicative of the updates provided via the CMS listservs. If you are not a subscriber to the CMS listservs and would like to receive them (or need to review your current subscription preferences), you can do so online at: https://public.govdelivery.com/accounts/USCMS/subscriber/new?topic_id=USCMS_610 The CMS listserv offers updates on the topics below (as well as others not listed).

• Medicare Tools & Information
• Medicare-Medicaid Coordination
• Innovations
• Regulations & Guidance
• Research, Statistics, Data, & Systems
• Outreach & Education
• Regional Office Lists (including the National Webinar List)
• Resources & Tools

CSM Kansas City will still continue to send you information from time to time and as

• needed. We apologize for any inconvenience this change may cause you. If you have

questions, please do not hesitate to reach out to Lorelei.Schieferdecker@cms.hhs.gov.

NWMO MGMA

SPONSORING HOSPITALS

Thank you for your continued generosity.

2020 Value Partners

Participation is open all year. See form on website.

4 - Part Series | On-Demand Practice Comeback Plan: Webinar Series for Vision and Healthcare Practices As practices and healthcare organizations navigate COVID-19, the big question being asked is "how do we bounce back from this?" Our Practice Comeback Plan webinar series goes over a plan to get you back in the game - ideas for communication, preparation, and things you can do RIGHT

• NOW. Everyone loves a good comeback
• story. Let's start writing yours.

This FREE Practice Comeback Plan webinar series includes four one-hour sessions broken down as follows:

• Session 1: “Practice Comeback Plan Overview”
• Session 2: Stage 1: Urgent - "Do This Now“
• Session 3: Stage 2: Recovery - "Ready to Reopen”
• Session 4: Stage 3: Growth - "Thrive Going Forward"

Free On-Demand Webinar

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Follow and Grow with Control Online!

Northwest Missouri MGMA 2020 Board of Directors

SECRETARY Esther Schletzbaum, CPC (Appointed) MANAGER AT LARGE Jason Stalling, MBA BUSINESS PARTNER AT LARGE Tempe Harty BUSINESS PARTNER AT LARGE Brigitte Berry (Elected Officers) PRESIDENT Brad Carney, FACMPE, CPC PRESIDENT ELECT Andrea Wyatt, MBA, CMPE PAST PRESIDENT Amie McDonald, BA TREASURER Sandra Eller

Be Safe and Well!

A wealth of information contained in the following CDC website: Coronavirus Webpage:

https://www.cdc.gov/coronavirus/2019- ncov/cases-updates/cases-in- us.html?CDC_AA_refVal=https%3A%2F%2Fwww.cd c.gov%2Fcoronavirus%2F2019-ncov%2Fcases- updates%2Fsummary.html

https://www.cdc.gov/