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Board of Directors Operations Committee Meeting North Carolina Turnpike Authority June 21, 2018 Monroe Expressway Roadway Toll Collection System Overview Andy Lelewski, P.E. Director of Toll Operations Greg Vari Consultant 2 Monroe


  1. Board of Directors Operations Committee Meeting North Carolina Turnpike Authority June 21, 2018

  2. Monroe Expressway Roadway Toll Collection System Overview Andy Lelewski, P.E. Director of Toll Operations Greg Vari Consultant 2

  3. Monroe Expressway RTCS Overview Monroe Expressway 3

  4. Monroe Expressway RTCS Overview The Complete Transaction • Fully formed transactions generated at the lane and delivered to the Back Office I-77 Monroe US-74 Express Lanes Expressway Express Lanes Monroe Accuracy Metrics • Transponder Transactions – 99.99% Accuracy BOS CSC – 2 hours from lane to back office • Image Transactions – 99.8% Accuracy Triangle Future – 72 hours from lane to back office Expressway Projects 4

  5. Monroe Expressway RTCS Overview Project Procurement • RFP issued April 14, 2016 • Three proposals submitted to NCTA • TransCore identified as best value • Best and Final Offer executed March 9, 2017 5

  6. Monroe Expressway RTCS Overview Key Components 6

  7. Monroe Expressway RTCS Overview VCARS – Vehicle Capture and Recognition System • Key Features – Stereoscopic, dual camera license plate capture for each travel lane – Full redundancy to minimize revenue loss 7

  8. Monroe Expressway RTCS Overview Automatic Vehicle Classification • IVIS – Intelligent Vehicle Identification System • OPUS – Overhead Profile Unifying System 8

  9. Monroe Expressway RTCS Overview Janus Multi-Protocol Reader • Key Features – Full multiprotocol functionality • Reads TDM, 6C and SeGo toll transponders – High Accuracy, High Reliability 9

  10. Monroe Expressway RTCS Overview Installation Status 10

  11. Monroe Expressway RTCS Overview Installation Status 11

  12. Monroe Expressway RTCS Overview Installation Status 12

  13. Monroe Expressway RTCS Overview Installation Status 13

  14. Monroe Expressway RTCS Overview Operations and Maintenance • TransCore assessed monthly based on 15 key performance measures 14

  15. Monroe Expressway RTCS Overview Operations and Maintenance • Support Team – Raleigh: System Auditing and Compliance Monitoring – Charlotte MRTMC: Roadway Operations and Traffic Management – Monroe: TransCore Maintenance Facility 15

  16. Charlotte Area Outreach Project Schedule Q2 Q4 Q1 Q2 Q3 Q3 Q4 2017 2017 2018 2018 2018 2017 2018 Procurement Social Media Project Design and Development FAT Site Installation Bill by Mail Inserts Factory Acceptance Testing Community Events Remaining Installation Tolling Readiness Paid Advertisements, Sponsorships , & Direct Mailers Acceptance Testing 16

  17. Charlotte Area Outreach Andy Lelewski, P.E. Director of Toll Operations Kathryn Lorbacher Consultant 17

  18. Charlotte Area Outreach Projects • Monroe Expressway – November 2018 • I-77 Express Lanes – November 2018 18

  19. Charlotte Area Outreach Milestones SEPT. JUN. JUL. AUG. OCT. NOV. DEC. Today Monroe BOS Updates Charlotte I-77 Monroe Factory Acceptance Storefront Open Social Media Express Expressway Testing Lanes Open Open Website Monroe Updates Storefront Open New Account Types/Plans New Transponders 19

  20. Charlotte Area Outreach NC Quick Pass Program Updates • Account types/plans • Transponders • Remote storefronts 20

  21. Charlotte Area Outreach Account Types/Plans Account Type Plan Payment Standard ( max 5 transponders ) Prepaid Personal Motorcycle Prepaid Standard Prepaid Government Postpaid Business Transit Postpaid First Responder ( Non-Revenue ) n/a HOV Only ( incl. Motorcycle ) n/a HOV New account type/plan 21 *NC Quick Pass transponders will be required for all account types and plans

  22. Charlotte Area Outreach Transponders Transponder Cost to Customer FREE Standard FREE Headlamp FREE First Responder* FREE Transit* New transponder 22 *Not available to public, NCTA approval required

  23. Charlotte Area Outreach Transponders Transponder Cost E-ZPass $7.40 +tax (Interior) E-ZPass $13.49 +tax (Front Bumper Mount) E-ZPass Flex $16.49 +tax (Switchable) New transponder 23

  24. Charlotte Area Outreach Outreach Challenges • Remote storefronts • New market unfamiliar with: – Tolling – NC Quick Pass – Bill by Mail • New High Occupancy Tolling (HOT) program • Coordination with private concessionaire 24

  25. Charlotte Area Outreach NC Quick Pass Storefronts Charlotte Monroe 25

  26. Charlotte Area Outreach I-77 Express Lanes Monroe Expressway 3034 Winston Ave. Monroe, NC 28110 26

  27. Charlotte Area Outreach SEPT. JUN. JUL. AUG. OCT. NOV. DEC. NC Quick Pass Brand Awareness Social Media Outreach (municipalities, businesses, first responders, transit) Bill by Mail Inserts Community Events Community Events Paid Advertisements, Sponsorships , & Direct Mailers Sponsorships Advertising Campaign 27

  28. Charlotte Area Outreach NC Quick Pass Brand Awareness • Social media • BBM inserts • Website • Promotional materials 28

  29. Charlotte Area Outreach Advertising Campaign Considerations • Digital marketing • Direct mailers • Print advertisements • Radio advertisements • Partnership with transit agencies 29

  30. Charlotte Area Outreach 30

  31. Complete 540 Procurement Update Rodger Rochelle, P.E. Chief Engineer 31

  32. Complete 540 Procurement Update Complete 540 • R-2721A • 4.6 mile new location • ~ 190 parcels • R-2721B • 4.9 mile new location • ~ 210 parcels • R-2828 • 8.6 mile new location • ~ 250 parcels 32

  33. Complete 540 Procurement Update Current Project Schedule • Record of Decision: June 6, 2018 • Corridor Permit Application: Summer 2018 • Right of Way Plans for R-2721A & R-2721B: Fall 2018 • Anticipate Permits: Late 2018/Early 2019 (phased for R-2828 & construction for R-2721A and R-2721B) • Design-Build Contract Letting – R-2828: November 2018 – R-2721B: February 2019 – R-2721A: April 2019 – R-2829: Future (2027) • Complete Project Finance: Early 2019 33

  34. Complete 540 Procurement Update Status and Next Steps R-2828 R-2721B R-2721A Advertisement  April 16 July 2 September 4 SOQ Due Date  May 11 July 31 October 2 Shortlist Date  May 24 August 14 October 18 Issue 1 st Draft RFP  May 24 Debrief Teams  Week of June 4 1 st Meeting with Teams  June 7 Issue 2 nd Draft RFP June 26 2 nd Meeting with Teams July 10 34

  35. Thank you!

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