AOC meeting 2 May 2017 CSO Orienteringsmde 20. juni 2016 Agenda - - PowerPoint PPT Presentation
1 AOC meeting 2 May 2017 CSO Orienteringsmde 20. juni 2016 Agenda Welcome Minutes from last meeting Reports from sub-committees Information from CPH including updates on following issues: Safety Security ACUS
2 May 2017
CSO Orienteringsmøde
Welcome Minutes from last meeting Reports from sub-committees Information from CPH including updates on following issues:
Safety Security ACUS update Cruise 2017 Summer plan EU Schengen/Non-Schengen Passport Border Control
Mish.
2
Safety & Crisis Management April 2017
3 Runway Incursions Crossing of lit stopbars Runway Excursions
4
Trends shown as number from year-to-month 2017 vs. year-to-month 2016.
FOD reported by pilots/Naviair Aircraft damage from FOD FOD Inspectors qualified vs. FOD 1/1
Inspectors tested
5
Trends shown as number from this month 2017 vs. last month 2017.
Reported near-misses
10.89
Near-misses involving
0.47 avoiding actions
A Ground Handler drove
behind an a/c under push- back,. Both the push-back tractor driver and the Ground Handler braked.
6
Trends shown as number from year-to-month 2017 vs. year-to-month 2016.
Reported aircraft
1.42 damage
Reported aircraft
0.00 damage involving CPH
Cosmetic damage on a/c
due to wrong setting of push-back tractor.
A/C hit by a bagagebelt on
A/C’s fuel panel was hit by
fuel dispenser during
cancelled.
7
Trends shown as number from year-to-month 2017 vs. year-to-month 2016.
SPI 5 measures the following functional systems
Ground Radar Naviagation Aids Runway- and taxiway ligthing Tactical- and Operational information Metoerological aids No occurrences with
reported.
8
Total identified birdstrikes
1
Birdstrikes with high risk
species
% birdstrikes reported by
0% pilot
9
Sangelærke (Skylark)
Trends shown as number from year-to-month 2017 vs. year-to-month 2016.
% reportable incidents
87% reported to CPH
Reportable incidents
received within CNS domain
10
Trends shown as number from year-to-month 2017 vs. year-to-month 2016.
Number of improper
3 parking on stands
A27 (stand-entry on DGS) F95 og H107 (stand-entry
without assistance)
11
Trends shown as number from year-to-month 2017 vs. year-to-month 2016.
Welcome Minutes from last meeting Reports from sub-committees Information from CPH including updates on following issues:
Safety Security ACUS update Cruise 2017 Summer plan EU Schengen/Non-Schengen Passport Border Control
Mish.
12
by/Erik Nelbom
CSC Performance report week 14-17
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Waiting time at CSC – April 2017
There were 10 days in April with waiting time more than 20 minutes (1/2)
Sunday 09-04-17: Deviation in pax forecast, 1.200 extra pax resulted in queue at 07:30 – 09:00 am. Longest waiting time measured was 20 min. 27 sec. Friday 14-04-17: Deviation in pax forecast, 1.000 extra pax resulted in queue at 10:00 am – 12:00 pm Longest waiting time measured was 21 min. 24 sec. Saturday 15-04-17: An error was made in the allocation process of the resources in the handover between two shifts. The planed number of tracks was therefore not in use. Deviation in pax forecast, 1.000 extra pax resulted in queue at 13:00 am – 15:00 pm Longest waiting time measured was 31 min. 40 sec. Sunday 16-04-17: Deviation in pax forecast, 3.100 extra pax resulted in queue at 11:00 am – 13:00 pm Longest waiting time measured was 28 min. 10 sec. Monday 17-04-17: Deviation in pax forecast, 400 extra pax resulted in queue at 19:00 am – 20:00 pm Longest waiting time measured was 22 min. 06 sec.
17
Waiting time at CSC – April 2017
There were 10 days with waiting time more than 20 minutes (2/2)
Tuesday 18-04-17: Deviation in pax forecast, 1500 extra pax resulted in queue at 10:00 am – 11:30 pm Longest waiting time measured was 21 min. 51 sec Friday 21-04-17: Deviation in pax forecast, 1100 extra pax resulted in queue at 14:00 am – 20:00 pm Longest waiting time measured was 22 min. 57 sec. Saturday 22-04-17: Deviation in items/pax forecast, resulted in queue at 14:00 am – 15:00 pm Longest waiting time measured was 20 min. 41 sec. Sunday 23-04-17: Deviation in items/pax forecast, resulted in queue at 11:00 am – 13:00 pm Longest waiting time measured was 22 min. 52 sec. Tuesday 25-04-17: Deviation in items/pax forecast, resulted in queue at 18:00 am – 20:00 pm Longest waiting time measured was 22 min. 02 sec.
Welcome Minutes from last meeting Reports from sub-committees Information from CPH including updates on following issues:
Safety Security ACUS update Cruise 2017 Summer plan EU Schengen/Non-Schengen Passport Border Control
Mish.
19
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All operational workstations in production
A few training workstations remaining (planned installation May 8th)
Project closure
Known errors:
different network to eliminate cause
21 21
2016 / 2017
ACUS HL project plan
21
Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr
Negotiations Project initiation Service Design Service config. HW installation UAT LOA HW procurement – minimum order SOW3 Support model Training
Project milestones On location test lab UAT acceptance
May/Jun
Hypercare Cut over complete
22 22
Secure Stabile Service with Hypercare of ACUS
Continue Daily meetings for closure of known ACUS errors - CPH/Amadeus Continue Daily IR ACUS status reports – Amadeus/CPH/handler Continue Weekly ACUS meetings - CPH/handler
Agree on effective proactive collaboration of IT changes – CPH/handler Continue reporting of errors to CPH ACUS field service team
(tel. 32312080).
23 23
Welcome Minutes from last meeting Reports from sub-committees Information from CPH including updates on following issues:
Safety Security ACUS update Cruise 2017 Summer plan EU Schengen/Non-Schengen Passport Border Control
Mish.
24
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→ AOC CRUISE 2017 → CPH Passenger & Terminal Service
Number of Airport Passengers Weekday Events/Cruise Date 107.400 Friday Silver Whisper 14-07-2017 106.400 Friday Skoleferie, Norwegian Getaway, Silver Whisper 30-06-2017 105.900 Monday 17-07-2017 105.500 Friday 16-06-2017 105.400 Friday Azamara Journey 07-07-2017 → School summer holiday Denmark 24.06-09.08, Sweden 15.06-14.08 → 38 days with >100.000 passengers
Number Cruise pax* Weekday Date Events/Cruise Total Number
11.400 Saturday 03-06- 2017 Serenade of the Seas, Norwegian Getaway, Costa Favolosa, MSC Magnifica, Disney Magic, MSC Fantasia 77.800 11.100 Saturday 24-06- 2017 Costa Favolosa, Seabourn Quest, Regal Princess, MSC Magnifica, Nautica, MSC Fantasia 85.800 11.100 Thursday 27-07- 2017 Norwegian Getaway, Regal Princess 94.500 10.480 Sunday 16-07- 2017 Regal Princess, Zuiderdam, MSC Fantasia 101.500
*Number of cruise pax departuring and arriving
→ Cruise with turn around is increasing by 30 % → Of the potential 728.000 airport passengers in 2017 it is estimated that 326.000 will travel through CPH
→ Increase in ships turning over in CMP – how ever small decrees in amount of passengers travel to and from CPH on dep/arr date. → More turnovers in CMP in the weekend – but not more passengers in CPH (percent-wise) → One big day this season (Thursday July 27th)
2015 2016 2017 Total Turn arounds 131 117 152 Capacity on cruise ships with turn around 260.000 255.000 364.000 Travelling through CPH Airport 171.000 (85.000 on bus) 161.000 (65.000 on bus) 163.000 (77.000 on bus) Turnarounds scheduled for weekends 66 (50% of total) 65 (55% of total) 85 (56%)
Expansion of the central security building with approximately 5000m2 still going on Passenger flow on forecourt will remain the same as last year
→max 3 busses leaving CMP at same time →next 3 busses must leave with min. 10 minutes interval →OBS!! Early arriving busses will be denied access to P5 and sent to T1
Cruise buses Additional charter buses Crew buses
Welcome Minutes from last meeting Reports from sub-committees Information from CPH including updates on following issues:
Safety Security ACUS update Cruise 2017 Summer plan EU Schengen/Non-Schengen Passport Border Control
Mish.
34