A CAPABILITY MODEL FOR LIFE CYCLE MANAGEMENT LCM2007: From analysis - - PowerPoint PPT Presentation

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A CAPABILITY MODEL FOR LIFE CYCLE MANAGEMENT LCM2007: From analysis - - PowerPoint PPT Presentation

A CAPABILITY MODEL FOR LIFE CYCLE MANAGEMENT LCM2007: From analysis to implementation Zurich, August 27-29, 2007 T. Swarr, United Technologies Corp. J. Fava, Five Winds International CONFLICTING GOALS Internal decision- making and learning


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A CAPABILITY MODEL FOR LIFE CYCLE MANAGEMENT LCM2007: From analysis to implementation Zurich, August 27-29, 2007

  • T. Swarr, United Technologies Corp.
  • J. Fava, Five Winds International
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CONFLICTING GOALS

Internal decision- making and learning External benchmarking & accountability Customized solutions- product, sector specific International standards, common code of practice

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Strategy

Tomorrow Today

Compliance

Meet legal requirements

Market Driven

Meet Customer requirements

Engaged

Engage with value chain and

  • ther stakeholders – identify
  • pportunities faster

Shape the Future based on Sustainability

Develop the products and services for the market of the 21st Century

Reactive Leadership

Source: Five Winds International

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CAPABILITY MATURITY MODELS

Source: A Systems Engineering Capability Maturity ModelSM, Version 1.1,

  • Nov. 1995

See also: http://www.sei.cmu.edu/cmmi/general/index.html

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CMM AND SUSTAINABILITY

Description Span of control Metrics Decisions Core Competencies

1 Ad hoc Chaotic, success depends on heroic effort of individual Individual Compliance, waste, inci- dents Individual agenda Root cause Aspects & impacts 2 Managed Requirements man- aged, measured and repeatable results on project basis Project Process in- puts/ outputs Team- based, visible trade-

  • ffs
  • Env. Acctg

Risk mgmt 3 Defined Standard processes, consistent across

  • rg., measures of

process & work prod- ucts Organization Gate- to- gate, use phase, regional or facility focus Rule- based, trade- offs to achieve org. goals EMS, LCA, eco- efficiency 4 Quantified Statistical process control, quantified

  • bjectives, special

causes of variation corrected Value Chain Cradle – to- grave, value chain, global impacts Fact- based, anticipate en- terprise trade-

  • ffs

6 σ, SPC, LCIA, systems thinking 5 Optimizing Process improvement

  • bjectives continually

revised to reflect changing business

  • bjectives, agile &

innovative workforce Society Sustainability measures, externalities Value- based, co- evolution

  • f business

within socio- economic con- text Dynamic modeling & simulation, eco- system valuation, innovation

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ACTION LEARNING WORKSHOP

PLANNING DEFINITION VALIDATION DELIVERY SUPPORT

Accelerated implementation Hosted by business unit Facilitated by LCM champion Feedback from work outcome

ACTIONABLE TASKS

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EXPAND PROBLEM BOUNDARY Guard the machine OR Safely make a good part

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DECISION CRITERIA PRE- DEFINED

Microtecnica, 2002 June p. 22

Performance to customer spec weight cost producibility (incl. Worker safety) reliable repairable schedule maintainable cost of ownership (fuel consumption) Environmentally Friendly (noise & haz mat) Product Safety SUM OF SCORES

A B C D E F G H I J K A a a a a a a a a a k A = 10 B c b e b g b b b k B = 6 C d e c g c c c k C = 6 D d d d d d d k D = 8 E e e e e E k E = 8 F g h i f k F = 2 G g g g k G = 7 H i h k K = 3 I I k I = 4 J k J = 1 The selection or prioritization of ultimately best suited solutions depends K K = 11

  • n the criteria selected, as well as their prioritization or weighting.

L = 1 M = 1 Method to use the "Selection Criteria" Table: N = 1

  • 1. Enter the name of each criteria (table only accepts 14 criteria). If less then 14

O = 1 criteria, then erase those values you will not use P = 1

  • 2. Do a pair wise comparison of the criteria.

Q = 1 For instance if A is nore important then B then on cell C7 enter the value A R = 1 Like wise if for instance H is more important then let's say F then enter H in cell I12. S = 1 T = 1 The sum of scores on the right are the weight of each criteria U = 1

Ranking of idea selection criteria

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Disassembly Rating Table

Joining Aspects

  • 1. Location
  • 2. Disconnectability
  • 3. Accessibility
  • 4. Number of joinings
  • 5. Joining Tools
  • 6. Joining Types

Joining Configuration Visible Covered Hidden Disconnected nondestructively Partial destruction Disconnected only by part destruction Joining Score 1 2 3 Axial dismantling direction Axial accessible direction Radial or difficult direction 1 2 3 1 2 3 One or few joinings Low number of joinings High number of joinings 1 2 3 Joining elements standardized Standardized within type of joining Not (or almost not ) standardized 1 2 3 No fastener, pressure fit, snap fit Clips, screw, bolts, etc. Rivets, welding, soldering, adhesives 1 2 3

Total Score (Lower score is better) + + =

METRICS INFORM DESIGN DECISIONS

5 10 15 20 25

Hazardous Materials Index 8D 4168 6124 Legacy Military F135 STOVL*

Hazardous materials index based on Purdue IRCHS

Solvents Pb HF CN Cr+6 Cd

Human factors metric adapted from SAE disassembly rating

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KEEP IT SIMPLE AND ACTIONABLE!

Workbook approach Simple questions Observable hazards Guidance on setting priorities Business results

http://www.dep.state.pa.us/dep/deputate/pollprev/iso14001/SME.htm

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FROM EVENTS TO INSTITUTIONAL PRACTICE

Understand where you are today Define where you want to be at some period in the future Realize that each function (e.g., R&D, material sourcing, marketing) where capacity will be enhanced may be in different stages along the capacity maturity model Pick one and use lesson learned and experiences to then leverage throughout the organization Realize that it will take time - do not get too impatient

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CONCLUSIONS

Must start with strategy A capacity building framework and model exists – use it Test it/pilot it within your own organization – build from successes and failures Walk before you run (perhaps crawl first)