10/05/2017 How to sell ice to Eskimos Essentials to being an - - PDF document
10/05/2017 How to sell ice to Eskimos Essentials to being an - - PDF document
10/05/2017 How to sell ice to Eskimos Essentials to being an effective business communicator Theashen Vandiar CPA CA (Aust), CA (SA) Are accountants relevant? 1 10/05/2017 Relevance for accountants Relevance for accountants Luca
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Relevance for accountants Relevance for accountants
Luca Pacioli described debits, credits, ledgers and journals - 1494
Relevance for accountants
Manual entries Automated calculations and entries Bean counter stereotype Reduced errors Human errors Mistakes are easy to find and correct Hours of recalculation and search for errors Increased efficiency
Traditional accountant
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Relevance for accountants Relevance for accountants
Manual entries Automated calculations and entries Bean counter stereotype Finance business partner / strategic advisor Human errors Reduced errors and increased efficiency Hours of recalculation and search for errors Mistakes are easy to find and correct
Modern accountant Traditional accountant
Relevance for accountants
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Relevance for accountants
Accountants are expected to make
- Recommendations
- Suggestions
- Provide advice
- And options
The science of influence
Science of influence Be a chameleon Harness scarcity Use conformity
The science of influence
Science of influence Be a chameleon Harness scarcity Use conformity
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What makes great negotiators? What makes great negotiators?
Behaviour Language Mannerisms
The science of influence
Science of influence Be a chameleon Harness scarcity Use conformity
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Concorde The science of influence
Science of influence Be a chameleon Harness scarcity Use conformity
Conformity
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Conformity
75% of guests reuse towels...join them in saving the environment
Types of norms
Types of norms Descriptive What other people actually do Injunctive What others think should be done Injunctive What others think should be done
Types of norms
Types of norms Descriptive What other people actually do Injunctive What others think should be done Injunctive What others think should be done
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Conflicting norms
Obesity is an epidemic
Conflicting norms
Obesity is an epidemic Stop the trend…eat heathy
Conflicting norms
Obesity is an epidemic Stop the trend…eat heathy
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Conflicting norms
Developing countries waste too much energy Therefore we should conserve energy
Aligned norms
Over a million students registered at University Be apart of the trend!
Aligned norms
Your neighbours reduced daily water usage to 300 litres Join them and help save the planet…and your wallet
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Becoming an influential presenter A tough lesson
“Designing a presentation without an audience in mind is like writing a love letter and addressing it: To Whom It May Concern.” Ken Haemer
Delivering a gripping opener
Gripping opener Introduction Be confident Or fake it until you make it Credential statement What’s in it for me? Why you are the best person for this presentation And what you can offer them Hook Get audience to feel something Success / happiness / freedom Agenda Summarise the goals Do not read Credible statement Builds trust without bragging
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Delivering a gripping opener
Gripping opener Introduction Be confident Or fake it until you make it Credential statement What’s in it for me? Why you are the best person for this presentation And what you can offer them Hook Get audience to feel something Success / happiness / freedom Agenda Summarise the goals Do not read Credible statement Builds trust without bragging
Delivering a gripping opener
Gripping opener Introduction Be confident Or fake it until you make it Credential statement What’s in it for me? Why you are the best person for this presentation And what you can offer them Hook Get audience to feel something Success / happiness / freedom Agenda Summarise the goals Do not read Credible statement Builds trust without bragging
Attention span of an adult
Adult today Goldfish Adult in 2000
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What’s in it for me?
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Know what the audience want
‘If I had asked people what they wanted, they would have said faster horses.’ Henry Ford
Delivering a gripping opener
Gripping opener Introduction Be confident Or fake it until you make it Credential statement What’s in it for me? Why you are the best person for this presentation And what you can offer them Hook Get audience to feel something Success / happiness / freedom Agenda Summarise the goals Do not read Credible statement Builds trust without bragging
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Make your audience feel something Delivering a gripping opener
Gripping opener Introduction Be confident Or fake it until you make it Credential statement What’s in it for me? Why you are the best person for this presentation And what you can offer them Hook Get audience to feel something Success / happiness / freedom Agenda Summarise the goals Do not read Credible statement Builds trust without bragging
Delivering a gripping opener
Gripping opener Introduction Be confident Or fake it until you make it Credential statement What’s in it for me? Why you are the best person for this presentation And what you can offer them Hook Get audience to feel something Success / happiness / freedom Agenda Summarise the goals Do not read Credible statement Builds trust without bragging
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IFRS Leases – IFRS 16 Body language - Postures
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Body language that speaks volumes - Posture
Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position
Body language that speaks volumes - Posture
Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position
Body language that speaks volumes - Posture
Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position
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Body language that speaks volumes - Posture
Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position
Body language that speaks volumes - Posture
Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position
Body language that speaks volumes - Posture
Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position
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Body language that speaks volumes - Posture
Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position
Body language that speaks volumes - Posture
Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position
Body language - Hand gestures
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Body language that speaks volumes - Gestures
Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both
Body language that speaks volumes - Gestures
Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both
Body language that speaks volumes - Gestures
Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both
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Body language that speaks volumes - Gestures
Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both
Body language that speaks volumes - Gestures
Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both
Body language that speaks volumes - Gestures
Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both
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Nice hand gesture Pointing finger gesture
You’re fired!
Body language that speaks volumes - Gestures
Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both
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Hands stuck to side
My name is Barney…
Body language is not a substitute for passion
“It doesn’t matter how elegant the argument or inspiring the prose, a presentation won’t move anyone if the presenter isn’t visibly feeling what they are saying.” John Neffinger
Conclusion
Conclusion Audience will remember best what is said last What you say and What you want them to do Final slide Polished and professional Positive tone Positive message
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Conclusion
Conclusion Audience will remember best what is said last What you say and What you want them to do Final slide Polished and professional Positive tone Positive message
Conclusion
Conclusion Audience will remember best what is said last What you say and What you want them to do Final slide Polished and professional Positive tone Positive message
Good luck
“Between your brain and your mouth is magic: your power to choose what you say next. Use that magic.” Chris Brogan