10/05/2017 How to sell ice to Eskimos Essentials to being an - - PDF document

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10/05/2017 How to sell ice to Eskimos Essentials to being an - - PDF document

10/05/2017 How to sell ice to Eskimos Essentials to being an effective business communicator Theashen Vandiar CPA CA (Aust), CA (SA) Are accountants relevant? 1 10/05/2017 Relevance for accountants Relevance for accountants Luca


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10/05/2017 1 How to sell ice to Eskimos – Essentials to being an effective business communicator

Theashen Vandiar CPA CA (Aust), CA (SA)

Are accountants relevant?

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Relevance for accountants Relevance for accountants

Luca Pacioli described debits, credits, ledgers and journals - 1494

Relevance for accountants

Manual entries Automated calculations and entries Bean counter stereotype Reduced errors Human errors Mistakes are easy to find and correct Hours of recalculation and search for errors Increased efficiency

Traditional accountant

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Relevance for accountants Relevance for accountants

Manual entries Automated calculations and entries Bean counter stereotype Finance business partner / strategic advisor Human errors Reduced errors and increased efficiency Hours of recalculation and search for errors Mistakes are easy to find and correct

Modern accountant Traditional accountant

Relevance for accountants

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Relevance for accountants

Accountants are expected to make

  • Recommendations
  • Suggestions
  • Provide advice
  • And options

The science of influence

Science of influence Be a chameleon Harness scarcity Use conformity

The science of influence

Science of influence Be a chameleon Harness scarcity Use conformity

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What makes great negotiators? What makes great negotiators?

Behaviour Language Mannerisms

The science of influence

Science of influence Be a chameleon Harness scarcity Use conformity

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Concorde The science of influence

Science of influence Be a chameleon Harness scarcity Use conformity

Conformity

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Conformity

75% of guests reuse towels...join them in saving the environment

Types of norms

Types of norms Descriptive What other people actually do Injunctive What others think should be done Injunctive What others think should be done

Types of norms

Types of norms Descriptive What other people actually do Injunctive What others think should be done Injunctive What others think should be done

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Conflicting norms

Obesity is an epidemic

Conflicting norms

Obesity is an epidemic Stop the trend…eat heathy

Conflicting norms

Obesity is an epidemic Stop the trend…eat heathy

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Conflicting norms

Developing countries waste too much energy Therefore we should conserve energy

Aligned norms

Over a million students registered at University Be apart of the trend!

Aligned norms

Your neighbours reduced daily water usage to 300 litres Join them and help save the planet…and your wallet

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Becoming an influential presenter A tough lesson

“Designing a presentation without an audience in mind is like writing a love letter and addressing it: To Whom It May Concern.” Ken Haemer

Delivering a gripping opener

Gripping opener Introduction Be confident Or fake it until you make it Credential statement What’s in it for me? Why you are the best person for this presentation And what you can offer them Hook Get audience to feel something Success / happiness / freedom Agenda Summarise the goals Do not read Credible statement Builds trust without bragging

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Delivering a gripping opener

Gripping opener Introduction Be confident Or fake it until you make it Credential statement What’s in it for me? Why you are the best person for this presentation And what you can offer them Hook Get audience to feel something Success / happiness / freedom Agenda Summarise the goals Do not read Credible statement Builds trust without bragging

Delivering a gripping opener

Gripping opener Introduction Be confident Or fake it until you make it Credential statement What’s in it for me? Why you are the best person for this presentation And what you can offer them Hook Get audience to feel something Success / happiness / freedom Agenda Summarise the goals Do not read Credible statement Builds trust without bragging

Attention span of an adult

Adult today Goldfish Adult in 2000

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What’s in it for me?

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Know what the audience want

‘If I had asked people what they wanted, they would have said faster horses.’ Henry Ford

Delivering a gripping opener

Gripping opener Introduction Be confident Or fake it until you make it Credential statement What’s in it for me? Why you are the best person for this presentation And what you can offer them Hook Get audience to feel something Success / happiness / freedom Agenda Summarise the goals Do not read Credible statement Builds trust without bragging

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Make your audience feel something Delivering a gripping opener

Gripping opener Introduction Be confident Or fake it until you make it Credential statement What’s in it for me? Why you are the best person for this presentation And what you can offer them Hook Get audience to feel something Success / happiness / freedom Agenda Summarise the goals Do not read Credible statement Builds trust without bragging

Delivering a gripping opener

Gripping opener Introduction Be confident Or fake it until you make it Credential statement What’s in it for me? Why you are the best person for this presentation And what you can offer them Hook Get audience to feel something Success / happiness / freedom Agenda Summarise the goals Do not read Credible statement Builds trust without bragging

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IFRS Leases – IFRS 16 Body language - Postures

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Body language that speaks volumes - Posture

Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position

Body language that speaks volumes - Posture

Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position

Body language that speaks volumes - Posture

Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position

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Body language that speaks volumes - Posture

Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position

Body language that speaks volumes - Posture

Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position

Body language that speaks volumes - Posture

Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position

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Body language that speaks volumes - Posture

Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position

Body language that speaks volumes - Posture

Posture Face your audience Position of power Postures to avoid Hands in pocket Nonchalant Hands in pocket Hands on your hips Over-bearing and powerful Hands on your hips Fig-leaf Looks timid and bad for gesturing Base position

Body language - Hand gestures

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Body language that speaks volumes - Gestures

Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both

Body language that speaks volumes - Gestures

Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both

Body language that speaks volumes - Gestures

Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both

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Body language that speaks volumes - Gestures

Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both

Body language that speaks volumes - Gestures

Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both

Body language that speaks volumes - Gestures

Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both

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Nice hand gesture Pointing finger gesture

You’re fired!

Body language that speaks volumes - Gestures

Three types of gestures Give Facts and options Upward palms Give Show Up to your imagination but the gesture and message must match Congruent Creative Show Chop Show strong opinion One hand or both

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Hands stuck to side

My name is Barney…

Body language is not a substitute for passion

“It doesn’t matter how elegant the argument or inspiring the prose, a presentation won’t move anyone if the presenter isn’t visibly feeling what they are saying.” John Neffinger

Conclusion

Conclusion Audience will remember best what is said last What you say and What you want them to do Final slide Polished and professional Positive tone Positive message

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Conclusion

Conclusion Audience will remember best what is said last What you say and What you want them to do Final slide Polished and professional Positive tone Positive message

Conclusion

Conclusion Audience will remember best what is said last What you say and What you want them to do Final slide Polished and professional Positive tone Positive message

Good luck

“Between your brain and your mouth is magic: your power to choose what you say next. Use that magic.” Chris Brogan

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