1 Gener neral al Managers Report port April 2018 Students - - PowerPoint PPT Presentation

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Gener neral al Manager’s Report port

April 2018

Students engage in hands-on activities during WSSC’s Water Works STEM session

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 50% in lost workday cases  65% in lost work days  54% in workers’

compensation costs

 Lyles Orchard Dedication  Azalea Garden Cleanup  Watershed Trail Maintenance

with UMD Terrapin Trail Club

 National Drug Take Back Days

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 Shutdown successfully

completed

 Rocky Gorge Pumping

Station upgraded

• New valves and pipe

installed

• Penstock replaced

 Plant back online April 9

• One+ week ahead of

schedule

 Project 75 percent

complete

 Underdrains replaced

with new stainless steel underdrains

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 Rate Structure Overview

• THE Committee
• TNI Meeting

 Budget Briefings

• THE Committee

 Upcoming: Tap into

Business

 Installed sensors inside

100 fire hydrant caps

• Sensors “hear” leak and

wirelessly communicate info

• GPS pinpoints leak location

within feet

 Early findings

• One leak found through pilot -

with no visible evidence

 Pilot through December

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 Spring Break Water Works  WSSC In Your Neighborhood

Open Houses

 New Bill Design  Centennial Celebrations

• Traveling Museum
• Centennial Saturday at Seneca WWTP

 Water Symposium: A Century

• f Innovation

 NACWA Rally for Water

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 Leaders on the Same Page  Come in Unity meetings  Water Fund Silent Auction

Contracting Area ^Goal M/WBE$** M/WBE%** FYTD MBE $ WBE $ Majority $ Total Contract Payments A/E Services 24% 11,378,502 $ 35% 11,378,502 $

• $

21,289,342 $ 32,667,844 $ Construction Services 13% 42,995,502 $ 21% 42,995,502 $

• $

158,892,250 $ 201,887,752 $ Goods and Services 33% 33,445,008 $ 29% 24,870,622 $ 8,574,386 $ 80,736,143 $ 114,181,151 $ Professional Services 23% 17,641,491 $ 40% 13,710,133 $ 3,931,358 $ 26,368,270 $ 44,009,761 $ Totals 105,460,503 $ 27% 92,954,759 $ 12,505,744 $ 287,286,005 $ 392,746,508 $

^Goal represents the MBE Utilization Aspirational Goal

**M/WBE includes Certified-MBE and WBE firms (displayed for reporting purposes only.) The Total Contract Payments FYTD is $392,746,508 of which $28,316,420 is FYTD M/WBE validated Subcontract Payments. These validated M/WBE Subcontract Payments have been subtracted from the Majority Contract Payments and added to the M/WBE Prime Contract Payments ($77,144,083) to ensure that they are not double counted. The Majority Contract Payments depicted in the table above have been adjusted to reflect the subtraction. The following equation has been applied to the Total Contract Payments to determine the M/WBE percentage of Contract payments: M/WBE$ (excluding Subcontract Payments) + Majority$ = Total Payments. The Total M/WBE$/Total Payments = Total M/WBE%. Contracting Area ^Goal M/WBE$** MWBE%* WBE $ MBE $ Majority $ Total Contract Awards A/E Services 24% 12,415,000 $ 26%

• $

12,415,000 $ 34,635,000 $ 47,050,000 $ Construction Services 13% 38,403,590 $ 24%

• $

38,403,590 $ 121,108,176 $ 159,511,766 $ Goods & Services 33% 31,460,156 $ 35% 8,531,124 $ 22,929,032 $ 59,307,051 $ 90,767,207 $ Professional Services 23% 22,737,684 $ 33% 5,122,183 $ 17,615,501 $ 45,599,308 $ 68,336,992 $ Totals 105,016,430 $ 29% 13,653,307 $ 91,363,123 $ 260,649,535 $ 365,665,965 $

^Goal represents the MBE Utilization Aspirational Goal

*MBE and WBE Aw ard Dollars include Prime and Subcontract Aw ard Dollars. Majority Aw ard Dollars are adjusted to exclude the amount proffered to Subcontractors. Note: Majority Prime Aw ard Dollars - Subcontract Aw ard Dollars proffered to M/WBE = Majority$. M/WBE Prime Aw ard Dollars + Subcontract Aw ard Dollars proffered to M/WBE = M/WBE$

MWBE TOTAL CONTRACT PAYMENT AND AWARD DATA

Fiscal Year-To-Date Fiscal Year-To-Date

Note: numbers are rounded to the nearest whole dollar Note: numbers are rounded to the nearest whole dollar

Summary - MWBE Total Contract Award Dollars* Summary - Total Contract Payments to MWBE Firms

Note: M/WBE$ (excluding Subcontract Payments) + Majority$ = Total Payments. The Total M/WBE$/Total Payments = Total M/WBE% FISCAL YTD M/WBE VALIDATED SUBCONTRACT PAYMENTS: $9,781,794 in A&E Payments; $11,628,194 in Construction Payments; $3,949,962 in Goods and Services Payments; and $2,956,470 in Professional Services Payment MBE Subcontract Awards FYTD: $6,865,000 in A&E Awards; $13,375,102 in Construction Awards; $1,694,652 in Goods & Services Awards; $3,460,650 in Professional Services Awards

Contracting Area *Total MWBE% WBE $ MBE $ Majority $ Total Contract Payments 100%

• $

809,786 $

• $

809,786 $ 41% 6,401,403 $ 3,415,887 $ 14,255,075 $ 24,072,365 $ 27% 374,681 $ 70,663 $ 1,212,372 $ 1,657,716 $ 62% 1,307,052 $ 376,635 $ 1,047,663 $ 2,731,350 $ 44% 8,083,136 $ 4,672,971 $ 16,515,110 $ 29,271,217 $ *Total MBE% and MBE$ includes MBE and WBE Payments *Total MWBE% WBE $ MBE $ Majority $ Total Contract Awards 100%

• $

5,885,000 $

• $

5,885,000 $ 89%

• $

17,955,738 $ 2,118,205 $ 20,073,943 $ 22%

• $

663,090 $ 2,382,711 $ 3,045,801 $ 25%

• $

781,250 $ 2,325,296 $ 3,106,546 $ 79%

• $

25,285,078 $ 6,826,212 $ 32,111,290 $ *Total MBE% and MBE$ includes MBE and WBE Aw ards Mar-18 FYTD 2018 MBE/SLBE % of YTD Registered Total Registered Vendors 53 583 N/A Total Combined MBE/SLBE Vendors 22 4% Total MBE Only Vendors 23 289 50% Total SLBE Only Vendors 5 62 11% Goods & Services

Fiscal Year-To-Date

A/E Services Totals

Total Contract Awards to SLBE Firms Total Contract Payments to SLBE Firms SLBE TOTAL CONTRACT PAYMENT AND AWARD DATA

Note: numbers are rounded to the nearest whole dollar Construction Services A/E Services Note: Majority refers to approved SLBEs that have not been identified as either a MBE or WBE. The SLBE Program is a race/gender neutral Professional Services Totals Note: numbers are rounded to the nearest whole dollar Professional Services

Fiscal Year-to-Date

Registered Vendors Note: Majority refers to approved SLBEs that have not been identified as either a MBE or WBE. The SLBE Program is a race/gender neutral Program. Construction Services Goods & Services Contracting Area

WSSC SUPPLIER PORTAL SYSTEM (FORMALLY:CENTRALIZED BIDDER REGISTRATION (CBR) SYSTEM)

The Total Prime and Subcontract Payments to SLBE firms FYTD for March 2018 is $29M The Total Prime and Subcontract Awards to SLBE firms FYTD for March 2018 is $32M

CBR vendor registration officially began on December 3, 2007. Effective November 1, 2015, WSSC launched the WSSC Supplier Portal System which will be the new Bidder Registration System. As of March 31, 2018, the total number of registered firms were 5,868. PLEASE NOTE: The numbers reflected above are tentative and are subject to change.

2017 Core Mission Dashboard

Home meServe

August 2016 – February 2018

Product Monthly Cost Contracts Completed Repairs HomeServe's Repair Cost/Customer Savings HomeServe's Estimated Revenue Water Service Line $3.99 67,224 1,177 $1,917,762 $3,683,341 Sewer/Septic Line $5.49 35,385 981 $550,454 $1,945,080 Bundle(WSL and SSL) $5.99 6,689 436 $458,224 $563,953 Interior Plumbing and Drainage $9.99 13,762 2,321 $818,004 $1,253,006 Total 123,060 4,915 $3,744,444 $7,445,380

$0 $20,000,000 $40,000,000 $60,000,000 $80,000,000 $100,000,000 $120,000,000 $140,000,000 $160,000,000

FY 2018 Total Operating Revenue

FY 2018 Actual $0 $20,000,000 $40,000,000 $60,000,000 $80,000,000 $100,000,000 $120,000,000 $140,000,000

FY 2018 Net Operating Expenses

FY 2018 Actual

Achieve Business Process Excellence & Maintain Financial Stability Enhance Customer Experience & Community Engagement

April il 2018 2018 2017 2017

66 66 New Customer Accounts 183 83 Concerns Closed 3 Total Compliments

$437, 437,142 142,00 000 YTD $481, 481,061 061,00 000 YTD

Issu ssueTrakr March rch 20 2018 18

FY 2018 Commission Dashboard

126 Concerns Opened

Billing : 34 Customer Service: 11 HomeServe: 3 Operations: 50 Quality of Service: 28

1, 1,524 24 Total Customer Accounts

20 40 60 80 100 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun

Percent of Calls Answered

FY 2018 FY 2017 Target $0.00 $2,000,000.00 $4,000,000.00 $6,000,000.00 $8,000,000.00 $10,000,000.00 $12,000,000.00 $14,000,000.00 $16,000,000.00 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Delinquent Accounts

• Accts. Considered Delinquent 17 Days After Due

Date

Government Commercial Multi-Family Units Residential FY 2017 TOTAL

20 40 60 80 100 120 140 July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun

Number of Days

Permanent Paving Work Orders Average Completion Time

Days to Complete FY17 Days to Complete FY18 Goal to Complete

Employee Engagement Improve Infrastructure

10 20 30 40 50 60 70 80 90 100 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun

Basement Backups

FY 2018 5 Yr Avg. 5 10 15 20 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Sanitary Sewer Overflows

FY 2018 5 Yr. Avg.

169 215 330 436 279 263 246 255 100 200 300 400 500 600 700 800

Eligible Now Eligible w/in 1 Yr Eligible w/in 3 Yrs Eligible w/in 5 Yrs

FY 2018 Eligible Retirements - Current and Future

Full Retirement Early Retirement

20 40 60 80 100 120 140 160 180 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY 2018 Vacancies vs. Active Recruitments

FY 2018 Vacancies vs. Active Recruitments

Active Recruitments Inactive Recruitments Positions Filled

• Avg. Days to Fill

0.0 20.0 40.0 60.0 80.0 100.0 120.0 140.0 160.0 180.0 200.0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

MGD

Wastewater Treatment

Includes Wastewater Treated at Blue Plains FY 2018 FY 2017 0.0 20.0 40.0 60.0 80.0 100.0 120.0 140.0 160.0 180.0 200.0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

MGD

Water Production

FY 2018 Actual FY 2017 Actual

2 34 28 5 Water Main Breaks & Leaks by Pipe Age March

Under 25 yrs 25-50 yrs Over 50 years Unknown 69 69 To Total al