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1 Gener neral al Managers Report port April 2018 Students engage in hands-on activities during WSSCs Water Works STEM session 3 50% in lost workday cases 65% in lost work days 54 % in workers


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  2. Gener neral al Manager’s Report port April 2018 Students engage in hands-on activities during WSSC’s Water Works STEM session

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  4.  50% in lost workday cases  65% in lost work days  54 % in workers’ compensation costs

  5.  Lyles Orchard Dedication  Azalea Garden Cleanup  Watershed Trail Maintenance with UMD Terrapin Trail Club  National Drug Take Back Days

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  7.  Shutdown successfully completed  Rocky Gorge Pumping Station upgraded ◦ New valves and pipe installed ◦ Penstock replaced  Plant back online April 9 ◦ One+ week ahead of schedule

  8.  Project 75 percent complete  Underdrains replaced with new stainless steel underdrains

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  10.  Rate Structure Overview ◦ THE Committee ◦ TNI Meeting  Budget Briefings ◦ THE Committee  Upcoming: Tap into Business

  11.  Installed sensors inside 100 fire hydrant caps ◦ Sensors “hear” leak and wirelessly communicate info ◦ GPS pinpoints leak location within feet  Early findings ◦ One leak found through pilot - with no visible evidence  Pilot through December

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  13.  Spring Break Water Works  WSSC In Your Neighborhood Open Houses  New Bill Design  Centennial Celebrations ◦ Traveling Museum ◦ Centennial Saturday at Seneca WWTP

  14.  Water Symposium: A Century of Innovation  NACWA Rally for Water

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  16.  Leaders on the Same Page  Come in Unity meetings  Water Fund Silent Auction

  17. MWBE TOTAL CONTRACT PAYMENT AND AWARD DATA Summary - Total Contract Payments to MWBE Firms Fiscal Year-To-Date M/WBE%** Total Contract Contracting Area ^Goal M/WBE$** FYTD MBE $ WBE $ Majority $ Payments A/E Services 24% $ 11,378,502 35% $ 11,378,502 $ - $ 21,289,342 $ 32,667,844 Construction Services 13% $ 42,995,502 21% $ 42,995,502 $ - $ 158,892,250 $ 201,887,752 Goods and Services 33% $ 33,445,008 29% $ 24,870,622 $ 8,574,386 $ 80,736,143 $ 114,181,151 Professional Services 23% $ 17,641,491 40% $ 13,710,133 $ 3,931,358 $ 26,368,270 $ 44,009,761 Totals $ 105,460,503 $ 92,954,759 $ 12,505,744 $ 287,286,005 $ 392,746,508 27% Note: numbers are rounded to the nearest whole dollar FISCAL YTD M/WBE VALIDATED SUBCONTRACT PAYMENTS: $9,781,794 in A&E Payments; $11,628,194 in Construction Payments; $3,949,962 in Goods and Services Payments; and $2,956,470 in Professional Services Payment ^Goal represents the MBE Utilization Aspirational Goal **M/WBE includes Certified-MBE and WBE firms (displayed for reporting purposes only.) The Total Contract Payments FYTD is $392,746,508 of which $28,316,420 is FYTD M/WBE validated Subcontract Payments. These validated M/WBE Subcontract Payments have been subtracted from the Majority Contract Payments and added to the M/WBE Prime Contract Payments ($77,144,083) to ensure that they are not double counted. The Majority Contract Payments depicted in the table above have been adjusted to reflect the subtraction. The following equation has been applied to the Total Contract Payments to determine the M/WBE percentage of Contract payments: M/WBE$ (excluding Subcontract Payments) + Majority$ = Total Payments. The Total M/WBE$/Total Payments = Total M/WBE%. Note: M/WBE$ (excluding Subcontract Payments) + Majority$ = Total Payments. The Total M/WBE$/Total Payments = Total M/WBE% Summary - MWBE Total Contract Award Dollars* Fiscal Year-To-Date Total Contract Contracting Area ^Goal M/WBE$** MWBE%* WBE $ MBE $ Majority $ Awards A/E Services 24% $ 12,415,000 26% $ - $ 12,415,000 $ 34,635,000 $ 47,050,000 Construction Services 13% $ 38,403,590 24% $ - $ 38,403,590 $ 121,108,176 $ 159,511,766 Goods & Services 33% $ 31,460,156 35% $ 8,531,124 $ 22,929,032 $ 59,307,051 $ 90,767,207 Professional Services 23% $ 22,737,684 33% $ 5,122,183 $ 17,615,501 $ 45,599,308 $ 68,336,992 Totals $ 105,016,430 29% $ 13,653,307 $ 91,363,123 $ 260,649,535 $ 365,665,965 Note: numbers are rounded to the nearest whole dollar MBE Subcontract Awards FYTD: $6,865,000 in A&E Awards; $13,375,102 in Construction Awards; $1,694,652 in Goods & Services Awards; $3,460,650 in Professional Services Awards ^Goal represents the MBE Utilization Aspirational Goal *MBE and WBE Aw ard Dollars include Prime and Subcontract Aw ard Dollars. Majority Aw ard Dollars are adjusted to exclude the amount proffered to Subcontractors. Note: Majority Prime Aw ard Dollars - Subcontract Aw ard Dollars proffered to M/WBE = Majority$. M/WBE Prime Aw ard Dollars + Subcontract Aw ard Dollars proffered to M/WBE = M/WBE$

  18. SLBE TOTAL CONTRACT PAYMENT AND AWARD DATA Total Contract Payments to SLBE Firms Fiscal Year-To-Date Total Contract Contracting Area *Total MWBE% WBE $ MBE $ Majority $ Payments A/E Services 100% $ - $ 809,786 $ - $ 809,786 Construction Services 41% $ 6,401,403 $ 3,415,887 $ 14,255,075 $ 24,072,365 Goods & Services 27% $ 374,681 $ 70,663 $ 1,212,372 $ 1,657,716 Professional Services 62% $ 1,307,052 $ 376,635 $ 1,047,663 $ 2,731,350 Totals 44% $ 8,083,136 $ 4,672,971 $ 16,515,110 $ 29,271,217 Note: numbers are rounded to the nearest whole dollar The Total Prime and Subcontract Payments to SLBE firms FYTD for March 2018 is $29M *Total MBE% and MBE$ includes MBE and WBE Payments Note: Majority refers to approved SLBEs that have not been identified as either a MBE or WBE. The SLBE Program is a race/gender neutral Total Contract Awards to SLBE Firms Fiscal Year-to-Date Total Contract Contracting Area *Total MWBE% WBE $ MBE $ Majority $ Awards A/E Services 100% $ - $ 5,885,000 $ - $ 5,885,000 Construction Services 89% $ - $ 17,955,738 $ 2,118,205 $ 20,073,943 Goods & Services 22% $ - $ 663,090 $ 2,382,711 $ 3,045,801 Professional Services 25% $ - $ 781,250 $ 2,325,296 $ 3,106,546 Totals 79% $ - $ 25,285,078 $ 6,826,212 $ 32,111,290 Note: numbers are rounded to the nearest whole dollar The Total Prime and Subcontract Awards to SLBE firms FYTD for March 2018 is $32M *Total MBE% and MBE$ includes MBE and WBE Aw ards Note: Majority refers to approved SLBEs that have not been identified as either a MBE or WBE. The SLBE Program is a race/gender neutral Program. WSSC SUPPLIER PORTAL SYSTEM (FORMALLY:CENTRALIZED BIDDER REGISTRATION (CBR) SYSTEM) MBE/SLBE % of YTD Registered Vendors Mar-18 FYTD 2018 Registered Total Registered Vendors 53 583 N/A Total Combined MBE/SLBE Vendors 0 22 4% Total MBE Only Vendors 23 289 50% Total SLBE Only Vendors 5 62 11% CBR vendor registration officially began on December 3, 2007. Effective November 1, 2015, WSSC launched the WSSC Supplier Portal System which will be the new Bidder Registration System. As of March 31, 2018, the total number of registered firms were 5,868. PLEASE NOTE: The numbers reflected above are tentative and are subject to change.

  19. FY 2018 Commission Dashboard 2017 Core Mission Dashboard April il 2018 2018 2017 2017 Enhance Customer Experience & Community Engagement Home meServe August 2016 – February 2018 HomeServe's Repair HomeServe's Monthly Contracts Completed Product Cost/Customer Estimated Cost Repairs Savings Revenue $3,683,341 Water Service Line $3.99 67,224 1,177 $1,917,762 $1,945,080 Sewer/Septic Line $5.49 35,385 981 $550,454 $563,953 Bundle(WSL and SSL) $5.99 6,689 436 $458,224 $1,253,006 Interior Plumbing and Drainage $9.99 13,762 2,321 $818,004 Total $7,445,380 123,060 4,915 $3,744,444 Issu ssueTrakr March rch 20 2018 18 126 Concerns Opened Billing : 34 Customer Service: 11 HomeServe: 3 66 66 1,524 1, 24 Operations: 50 3 183 83 New Customer Total Customer Total Compliments Concerns Closed Quality of Service: 28 Accounts Accounts Percent of Calls Answered Delinquent Accounts Accts. Considered Delinquent 17 Days After Due 100 Date $16,000,000.00 80 $14,000,000.00 $12,000,000.00 60 $10,000,000.00 $8,000,000.00 40 $6,000,000.00 $4,000,000.00 $2,000,000.00 20 $0.00 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 0 Government Commercial Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Multi-Family Units Residential FY 2017 TOTAL FY 2018 FY 2017 Target Achieve Business Process Excellence & Maintain Financial Stability FY 2018 Total Operating Revenue FY 2018 Net Operating Expenses $160,000,000 $140,000,000 $140,000,000 $120,000,000 $120,000,000 $481, 481,061 061,00 000 YTD $437, 437,142 142,00 000 YTD $100,000,000 $100,000,000 $80,000,000 $80,000,000 $60,000,000 $60,000,000 $40,000,000 $40,000,000 $20,000,000 $20,000,000 $0 $0 FY 2018 Actual FY 2018 Actual

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