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- Sydney North Primary Health Network is one of 31 Primary Health
Networks established nationally by the Australian Government.
- We are locally situated (in St Leonards), and here to improve
medical and health services for patients, and in particular people who may be at risk of poor health.
- We also need to improve how care is coordinated so that patients
receive the right care in the right place at the right time.
- We work with patients, General Practitioners, Allied Health
providers, local health services and hospitals to improve the primary healthcare system.
WHO IS SYDNEY NORTH PRIMARY HEALTH NETWORK?
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- How to access General Practice
- What kinds of health services are appropriate from a GP
- Awareness of health assessments and preventative checks
required as you get older
- The role of Pharmacy
- The difference between accessing Specialists / Allied Health
services
- Understand the difference between public hospital services
and private health insurance
- Awareness of after hours services - who to call and when
LEARNING OBJECTIVES
SLIDE 4 WHO IS PART OF MY HEALTH CARE TEAM?
Me
Pharmacist Allied Health Community Health
Hospital GP
Specialist
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- Is most likely your first point of contact in matters of personal health
- Coordinates the care of patients and refers patients to other
specialists
- Cares for patients in a whole of a person approach and in the
context of their work, family and community
- Cares for patients of all ages, both sexes, children and adults across
all disease categories
- Cares for patients over a period of their lifetime
- Provides advice and education of health care
- Performs legal processes such as certification of documents or
provision of reports in relation to motor transport or work accidents
WHAT IS A GP?
IN AUSTRALIA, THE GP:
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GETTING THE MOST FROM YOUR GP VISIT
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CONTINUITY OF CARE THE IDEAL…
ONE GOOD GP ONE GOOD PHARMACIST
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APPOINTMENT CHOICES
SHORT 5 MIN STANDARD 10-15 MIN LONG 30 MIN EXTENDED 45 MIN PROLONGED 60 MIN (75 YRS HEALTH ASSESSMENT)
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PRIVATE BILLING AND BULK BILLING
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WHAT DO I TAKE TO MY GP VISIT?
COME PREPARED…. ISSUES/SYMPTOMS MEDICATIONS REFERRALS SERVICES/SUPPORT
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- A pharmacy can supply over the counter medication for minor
ailments such as;
- Colds / hay fever
- Minor cuts
- Minor allergic reactions
- Headaches
- Stomach ache
- They can also give advice about medications you are taking
- They are a place of triage, advice, referral and a provider of
health information
PHARMACY
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A secure online summary of your health information
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You control what goes into it, and who is allowed to access it
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Share your information with your doctors, hospitals and other health care providers
MY HEALTH RECORD
1800 723 471 www.myhealthrecord.gov.au
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A national register that records vaccinations given to people of all ages in Australia
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The National Immunisation Program Schedule on the Department of Health Immunise Australia Program website specifies what ages your child should receive certain vaccines
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Parent’s eligibility to receive family assistance payments such as Family Tax Benefit Part A Supplement, Child Care Benefit & Child Care Rebate is linked to their child’s immunisation status
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Vaccinations can be given by your GP, nurse, immunisation clinic and some hospitals
AUSTRALIAN IMMUNISATION REGISTER (AIR)
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- Work in both Public and Private hospitals
- You will need a referral from your GP to see a specialist
- Without a referral you will not be eligible to receive money
back from Medicare
- They focus on one part of the body or body system
REFERRING TO SPECIALISTS
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- Referrals to private allied health such as physio, podiatry,
chiropractors do not require a referral, but you will not receive a rebate from Medicare, only private health insurance
- In some certain circumstances they can be used to treat you
as part of your GP management plan and you may receive a rebate from Medicare
REFERRING TO ALLIED HEALTH
SLIDE 16 PRIVATE HEALTH INSURANCE
Who is covered? Single, couple, family, single parent family What is covered? Hospital – covers your costs as a private patient in a public or private hospital Extras/Ancillary – dental, optical, physiotherapy, naturopathy, massage etc. Ambulance – can be purchased as stand alone cover. These can be purchased separately or
- combined. The extent of your cover depends
- n the policy you select.
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AFTER HOURS SERVICES
WHAT SERVICES TO CALL AND WHEN?
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- Your general practice will have after hours arrangements in
place
- They can provide you with a phone number to contact a
GP working within the practice; or
- A number of a home visiting Service, who will visit you on
behalf of your GP
WHAT SERVICES TO CALL AND WHEN?
GENERAL PRACTICE
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- Please check with your regular GP which of these services
they use, as they will send information about your treatment to your GP the next morning. National Home Doctor Service - 137425 Sydney Medical Service Co-operative Ltd - 1300 466 347 myhomeGP - 1300 968 737 DoctorDoctor – 13 26 60
WHAT SERVICES TO CALL AND WHEN?
HOME VISITING DOCTOR SERVICES
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- healthdirect Australia is a free telephone service that anyone can
ring for health information and advice from a registered nurse 24 hours a day, seven days a week – Ph. 1800 022 222 or www.healthdirect.gov.au
- The Symptom Checker is an online tool for you to check your
symptoms and find trusted information and advice on what to do next www.findahealthservice.com.au
- Visit the National Health Services Directory (NHSD) to find your
nearest GP or health service www.findahealthservice.com.au
WHAT SERVICES TO CALL AND WHEN?
HEALTHDIRECT AUSTRALIA
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WHAT SERVICES TO CALL AND WHEN?
NSW AMBULANCE
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