We add Providing brands with human a future proof frame context. - - PowerPoint PPT Presentation

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We add Providing brands with human a future proof frame context. - - PowerPoint PPT Presentation

Aljan de Boer Head of Inspiration Bernhard Scholz Senior Brand Consultant @aljandeboer @trendsactive @brand_trust Aljan de Boer Head of Inspiration CONNECTED SOCIETY | CONTROL LACK OF TRUST | PURPOSEFUL ACTIONS LACK OF TRUST INTRODUCTION |


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SLIDE 1

@aljandeboer @trendsactive @brand_trust

Aljan de Boer Head of Inspiration Bernhard Scholz Senior Brand Consultant

CONNECTED SOCIETY | CONTROL INTRODUCTION | TRENDS LACK OF TRUST LACK OF TRUST | PURPOSEFUL ACTIONS

Aljan de Boer Head of Inspiration

We add human context. Providing brands with a future proof frame for innovation.

Clients

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SLIDE 2

Some cases

“Reposition Donald Duck in a relevant way for today’s consumers.” “Enable us to reconnect with the consumer through repositioning and rebranding- “Create a relevant innovation and brand to attract Millennials” “Develop our consumer segmentation and help us to activate it internally ” “Activate our health insurance strategy by creating

  • ur proposition.”

Changing needs and behavior of people. TrendsActive Trendmodel

Sociocultural trends

Macro trends Product & market trends

Men Millennials Generation Z Connected society Quest for happiness

In charge Conscious
 Social

Women

Modern hunter Multidimensional Counter Reaction Proud Third Age Concerned Realistic Make it happen Pluralistic Authenticity Purposeful actions Humanize Visual Overload Experiential Smart & playful Meaning Best of both worlds Mindful Interact Instant gratification Control Skeptical Pragmatic Work-life balance Me-centric Networked Optimistic

Baby boomers Generation X Lack of trust Visual culture

Gender trends Generation trends Societal trends

55-73 39-54 4-21 22-38

TrendsActive Trendmodel

Millennials Generation Z

4-21 22-38

Understanding generations

Formative years

Between 10-25 years old

LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD VISUAL CULTURE - SMART & INTELLIGENT MILLENNIALS | INTERACTIVE & NETWORKED

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SLIDE 3

INTRODUCTION

| WORKHOP LIANDER | OPDRACHT | RONDE 1

LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD

Me-centric

INSIGHT ONE

Networked

INSIGHT TWO

Optimistic

INSIGHT THREE

MILLENNIALS 22- 38 YEARS

BORN BETWEEN 1981 - 1997 INTRODUCTION

| WORKHOP LIANDER | OPDRACHT | RONDE 1

LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD

Me-centric

INSIGHT ONE

Networked

INSIGHT TWO

Optimistic

INSIGHT THREE

MILLENNIALS

BORN BETWEEN 1981 - 1997

MILLENNIALS 22- 38 YEARS

BORN BETWEEN 1981 - 1997 INTRODUCTION

| WORKHOP LIANDER | OPDRACHT | RONDE 1

LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD

Formative years

BETWEEN 10-25 YEARS OLD

MILLENNIALS

BORN BETWEEN 1981 - 1997 MILLENNIALS | ME-CENTRIC 1950-55 65-70 2 3 4 5 80-85 95-2000 2010-15 25-30 45-50 WORLD FERTILITY RATE MILLENNIALS | ME-CENTRIC MILLENNIALS | ME-CENTRIC MILLENNIALS | ME-CENTRIC VISUAL CULTURE - SMART & PLAYFUL MILLENNIALS | ME-CENTRIC VISUAL CULTURE - SMART & PLAYFUL MILLENNIALS | ME-CENTRIC

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SLIDE 4

MILLENNIALS ARE

Me-centric

tion Z, society and the world erm vision tion Z can benefit by w society benefits e. , because they will see right

  • te. Instead, offer a

MILLENNIALS | ME-CENTRIC

SO A BRAND SHOULD:

Make them feel special

MILLENNIALS ARE

Me-centric

tion Z, society and the world erm vision tion Z can benefit by w society benefits e. , because they will see right

  • te. Instead, offer a

MILLENNIALS | ME-CENTRIC

SOCIETAL TREND | VISUAL CULTURE

ING is speaking the visual dialect of the younger generations. They use this dialect, not just in the online world, but also in the offline world. That is smart because it makes their TV ad stand

  • ut compared to their competitors.

ING

With a more strict focus on millennials, TeamBank plans to focus its offering towards the most attractive and promising target group within Germany and Europe.

FYMIO

Combing tech and human touch to facilitate consumers to give them financial

  • advice. The whole CX is trying to get people in touch with the financial advisor.

FORWARD YOU

\

IKEA

Every week, Spotify offers its customers a me-centric playlist.

NTUC

In order to provide better access to financial advice, NTUC created the Adviser

  • Connect. With this Tinder- style chat tool you can choose a financial adviser who suits

you best, based on their profile and interests.

NTUC

INTRODUCTION

| WORKHOP LIANDER | OPDRACHT | RONDE 1

LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD

Realistic

INSIGHT ONE

Make it happen

INSIGHT TWO

Pluralistic

INSIGHT THREE

GENERATION Z 4-21 YEARS

BORN BETWEEN 1998 & 2015 INTRODUCTION

| WORKHOP LIANDER | OPDRACHT | RONDE 1

LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD

Realistic

INSIGHT ONE

Make it happen

INSIGHT TWO

Pluralistic

INSIGHT THREE

GENERATION Z

BORN BETWEEN 1998 & 2015

Realistic

INSIGHT ONE

Make it happen

INSIGHT TWO

Pluralistic

INSIGHT THREE

GENERATION Z

BORN BETWEEN 1998 & 2015

GENERATION Z 4-21 YEARS

BORN BETWEEN 1998 & 2015 INTRODUCTION

| WORKHOP LIANDER | OPDRACHT | RONDE 1

LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD

GENERATION Z

BORN BETWEEN 1998 & 2015

Formative years

BETWEEN 10-25 YEARS OLD

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SLIDE 5

“We are the first generation to feel the impact of climate change and the last generation who can do something about it.”

Barack Obama

LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD VISUAL CULTURE - SMART & INTELLIGENT GENERATION Z | REALISTIC LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD VISUAL CULTURE - SMART & INTELLIGENT GENERATION Z | REALISTIC LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD VISUAL CULTURE - SMART & INTELLIGENT GENERATION Z | REALISTIC LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD VISUAL CULTURE - SMART & INTELLIGENT GENERATION Z | REALISTIC GENERATION Z | REALISTIC

Question

GlobalWebIndex & Snap inc.

Who drinks the most alcohol?

% stating they drink at least once a week.

Generation Z A. Millennials B. Babyboomers C.

Source: Snap Inc & GWI N=46,030 internet users aged 18-22 (excl. U.S.)

GENERATION Z | REALISTIC

Question

GlobalWebIndex & Snap inc.

Who drinks the most alcohol?

% stating they drink at least once a week

Generation Z A. Millennials B. Babyboomers C.

15% 28% 36%

Source: Snap Inc & GWI N=46,030 internet users aged 18-22 (excl. U.S.)

GENERATION Z | REALISTIC

GENERATION Z IS

Realistic

tion Z, society and the world erm vision tion Z can benefit by w society benefits e. , because they will see right

  • te. Instead, offer a

LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD VISUAL CULTURE - SMART & INTELLIGENT GENERATION Z | REALISTIC

SO A BRAND SHOULD:

Cater to their realistic mindset

GENERATION Z IS

Realistic

tion Z, society and the world erm vision tion Z can benefit by w society benefits e. , because they will see right

  • te. Instead, offer a

LACK OF TRUST | DRIVER 1 – INFORMATION OVERLOAD VISUAL CULTURE - SMART & INTELLIGENT GENERATION Z | REALISTIC

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SLIDE 6

Banco Colombia is one of the most sustainable banks in the world. To make this more tangible they invented the School of Sustainability.

BANCO COLOMBIA

Banco Colombia is one of the most sustainable banks in the world. To make this more tangible they invented the School of Sustainability.

BANCO COLOMBIA

\

IKEA

Doconomy is a fintech company founded in Sweden in 2018. Doconomy wants to inspire change in behaviour and reduce unsustainable consumption and carbon emissions. The creditcard tracks the carbon footprint of daily purchases and allows customers to compensate for their impact.

DOCONOMY NORDEA

Nordea shows a side of the bank that rarely reaches the headlines. The campaign highlights the bank's ideology of being attentive and that an open mind to think outside the norm makes it possible to drive change alongside societal development, in the past and future.

TRIODOS

Triodos uses morality as a compass for investing. It shows that it’s not algorithms and robots who decide where to invest, but rather, Triodos uses real people to invest in real people.

Download this presentation at: www.trendsactive.com/download/banking

Aljan de Boer +31(0)6 3190 7499 aljan@trendsactive.com www.trendsactive.com Bernhard Scholz +49 (0) 170 9269119 bernhard.scholz@brand-trust.de www.brand-trust.de Let’s connect

  • n LinkedIn

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Aljan de Boer +31(0)6 3190 7499 Aljan@trendsactive.com

Let’s connect

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