VTEX Overview and the Ecommerce in Brazil
Hi, my name is... FELIPE felipe@vtex.com DELLACQUA +55 11 94344-9929 vtex.com
and also... FELIPE DELLACQUA felipe@abrasecb.com.br abrasecb.com.br Ecommerce Cross-Border Brazilian Council ● Brazilian Ecommerce Globalization Initiative ● ● Brazilian partnership with global marketplaces
Who are we and what we do?
HISTORY 5 Indeva acquisition Naspers funding + Launch of VTEX Black Friday as a Reached 2000 stores in 18 Commerce Suite, competitive advantage, countries and started VTEX App Store Global expansion, first WX7 acquisition office outside Brazil. Primordia acquisition IO development pilot and IO 2008 2010 2012 2014 2016 2018 UniteU acquisition 2007 2009 2011 2013 2015 2017 2019 Walmart BR MiG Web acquisition Launch of SmartCheckout, Riverwood acquires Instore and Omnichannel, Globalization, e-commerce Loja Integrada acquisition Naspers stake Omnichannel marketplaces, platform B2b, development App Store IO Rodrigo Dellacqua Chief Customer Officer
OVERVIEW 6 OUR OFFICES: LONDON BERLIN 25 3.5B 20K+ NEBRASK BARCELON A A ROMÊNIA countries GMV releases/year MADRID ROME (2018E in USD) MIAMI MEXICO CITY 650k+ 100+ 60% Black Friday orders Integrated Workforce (same day) solutions BOGOTÁ R&D MEDELIN LIMA PCI 360+ 70+ SÃO PAULO RIO DE microservices JANEIRO DSS FIELD CERTIFIED EXPERTS in production SANTIAGO BUENOS AIRES
WE KNOW OUR BUSINESS 7 7   We want to lead digital transformation in retail delivering an agile and comprehensive software as a service solution. VTEX is a global SaaS company that offers a cloud-based platform for commerce. Our product allow retailers and brands to build their transactional channel. An incredible enabler of digital transformation for retail and of direct relationship between consumer companies and its end customers.
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9 Magic Quadrant for Digital Commerce CHALLENGERS LEADERS NICHE PLAYERS VISIONARIES
DATANYZE’S 2018 E-COMMERCE PLATFORM MARKET SHARE REPORT Brazilian Market Share Enterprise E-commerce Platform VTEX Enterprise (90,5%) ATG Web Commerce (Oracle) (3,6%) Magento Enterprise (2,9%) SAP Hybris (1,4%) Salesforce Commerce Cloud (1,0%) IBM Websphere Commerce (0,6%) Oracle Cloud Commerce (0,0%)
ENGAGED ECOSYSTEM 11  2018 Numbers The biggest e-commerce event in Latam and 3º globally 15000+ attendees 160+ speakers 14 rooms 150+ exhibitors 24 hours of event 8º Twitter trending topics
DIFFERENTIATION FOR TODAY Capabilities A comprehensive solution
13 INNOVATION SmartCheckout™ Universal frictionless and no password Checkout. PCI DSS certified with world-class security. A revolutionary innovation in digital commerce.
14 INNOVATION Marketplace Architecture User verification & Payment White List confirmation PCI Gateway Tax Hub Order Placed goes to a GUI with full autonomy and easy tool for customer Discounts and Rates & support Price Verification My Benefits orders Pricing Search, Place order SmartCheckout Navigate & Customizable CMS Cart Choose Products transactional e-mails ™ and feed to keep Our patented Password-free Product Catalog track of every one of Inventory & Freight Omnichannel Checkout Conversation them Confirmation Logistics Tracker Order Message Center Management Comprehensive marketplace data Match Catalog API / GUI Matcher Admin Bridg Order and Easy and quick shipping data Check for duplicates Network marketplace team e integration Deduplicator API / GUI Remove duplicates Sellers Seller interface
15 OMNICHANNEL SOLUTION VTEX OMS Flexible integration with ERPs, POSs and Back Offices. We offer freedom to connect data from multiple sources to scale experiences regardless of the complexity of our customers' businesses.
16 OMNICHANNEL SOLUTION VTEX inStore Multidevices Easy configuration with any device to create multiple experiences. 360º Customer Service Leverage purchases and previous information from all points of contact. Omnicart Recover abandoned carts online. The shopping cart is the same regardless of where the customer is.
DIFFERENTIATION FOR TODAY MULTI MULTI MULTI MULTI MULTI Catalogs Pricing Warehouses Inventories Currency Sell whatever you want, and Manage your sales and Operate with the best warehouse Sourcing is the new black. Run cross border, with one site or wherever you want. distribution rules. management. multiple sites. No matter from where you are Create different catalogs from you Allow countless price rules based Optimize customer experience, getting your products, just sell. Manage local currency and inventory. on your strategies. and ship faster. connect with local payments. MULTI MULTI MULTI MULTI MULTI Storefronts Channels Payments Sellers Language Manage different brands and Sell in your own website, or We allow you to choose best Become a Marketplace. Expanding your business? different stores. through 3rd party. payment vendors. And easily partner with all 2300 Don’t mind we support you Under the same environment and Marketplace, drop shipping, or Test and optimize, run with the VTEX seller or any other merchant wherever you are going to. with same features. whatever you create. best performance. in the world.
BLACK FRIDAY DATA Autoscaling Cloud +1,464M orders during Black Week 459,524 orders during Black Friday 586 orders/min at the peak of Black Friday BLACK FRIDAY REGULAR FRIDAY
Brazilian eCommerce Market
2018 Brazilian Ecommerce Highlights
2018 Brazilian Ecommerce Highlights
APPRAISAL OF E-COMMERCE IN 2017
Freight in Brazilian Ecommerce
Geographical Regions
And the Luxury Digital market in Brazil?
Thank you! Felipe Dellacqua felipe@vtex.com +11 9344-9929 –
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