Travel on Another Level Confidential and Proprietary 0
Amt Amtrak rak NEC Facts NEC Facts • Amtrak Northeast Corridor (NEC) is the busiest railroad in North America, with more than 2,200 trains operating over the Washington-Boston route each day. • When included among U.S. airlines, Amtrak ranks No. 6 in domestic passengers carried. • Amtrak carried more than three times as many riders between Washington, DC, and New York City as the airline industry. – Amtrak carried more riders between New York City and Boston than all of the airlines combined. • In FY 2013, Amtrak carried 11.4 million passengers on the NEC between Washington - New York - Boston, the second best year ever. This information is for illustration only and is not current Confidential and Proprietary 1
Amtrak Amt rak Nati National Facts onal Facts National Rail Operator for Intercity Passenger Service Amtrak, the national rail operator, connects America in safer, greener and healthier ways. With 21,000 route miles in 46 states, the District of Columbia and three Canadian provinces, Amtrak operates more than 300 trains each day – at speeds up to 150 mph – to more than Amtrak operates more contract commuter services than any 500 destinations. other company; Amtrak provides either services and/or access for 13 commuter agencies Amtrak-National-Fact-Sheet-FY2013.pdf Confidential and Proprietary 2
Amtrak Means Energy Efficiency • We balance our travel needs and mitigate our impact on the environment when we travel by rail. Let Amtrak get you where you need to go. • According to U.S. Department of Energy data, Amtrak is almost 14% more efficient than domestic airline travel and 31% more efficient than auto travel on a per-passenger-mile basis. • Amtrak is a charter member of the Chicago Climate Exchange, a legally-binding integrated greenhouse gas reduction trading system. Amtrak committed to cutting diesel emissions by 6% - this represents the largest percentage of reduction committed to in the US on a voluntary basis and the first commitment by a transportation company. Confidential and Proprietary 3
The Unique Amtrak Experience with Many Benefits – simply a better way to trave l Why Amtrak? Relaxing travel Environmentally Friendly Avoids stress and high gas prices No added fees City-to-city service More seat and leg room Appealing food choices Productive time in transit with internet in the NEC Very competitive compared to other options http://amtrak.com/the-unique-amtrak-experience-with-many-benefits Confidential and Proprietary 4
Fare Plan - Goals • Establish a “first step” larger program for Government travel in the NEC to key city pairs. • Designate “Corporate ID” for GSA/DTMO/Agency use to provide access to fare plan and improve reporting. • Create an expandable program for use in other corridors and National service. • Continue to address booking issues and better define process and procedures. Confidential and Proprietary 5
Fare Plan Confidential and Proprietary 6
AMTRAK – GSA - On Track - simply a better way to trave l • Identified need for CTO/TCM and agency training to ensure correct fares are being used and to create the booking correctly, using available plans • On-going meetings with GSA/DTMO/AMTRAK/Concur/CWTSato to resolve identified technical issues Confidential and Proprietary 7
Amtrak – Booking Rail – ETS2 E-Gov Travel Service 2 (ETS2) Booking Amtrak is available through both partners participating the ETS2 Program. • Concur Technologies, Inc. • CWTSatoTravel Defense Travel Management Office (DTMO) • Defense Travel System 8
Amtrak – Booking Rail – ETS2 Concur Technologies, Inc Amtrak B2B Program Participant – Booking Online • Look • Book • Pay • Email delivery of eTickets • Cancel / Refund • GDS Passive Segments 9
Amtrak – Booking Rail – ETS2 Concur Technologies, Inc Applying the Negotiated Rate An Amtrak Corporate Discount Code has been generated in support of this program. That code must be stored at the agency level. Once the Corporate Discount Code has been stored at the agency level the fares returned during shopping will be the negotiated rates 10
Amtrak – Booking Rail – ETS2 CWTSatoTravel Amtrak GDS Program Participant • Look • Book • Pay • ARC Paper Ticketing • Cancel / Refund 11
Amtrak – Booking Rail – ETS2 CWTSatoTravel Applying the Negotiated Rate GDS Action Codes ZZ5CORXXXXXX37 ZZ3IP An Amtrak Corporate Discount Code has been generated in support of this program. That code must be submitted at the time that the booking is created. The Amtrak Corporate Discount Code must be stored for all itineraries booked not just those covered under the discount program. 12
Amtrak – Booking Rail - DTMO U.S. Department of Defense Defense Travel System Rail Travel - Amtrak schedules are not live. They display in a static format in the DTS Reservation Module. A traveler selects the desired train or includes a comment to the CTO in the Rail screen of the DTS Reservation Module to communicate the request to the CTO. GDS Action Codes ZZ5CORXXXXXX37 ZZ3IP The CTO will make rail reservations and include the confirmation and cost in the trip request. 13
Thank you for attending today ! Dennis M. Lyons Senior Officer, Natl. & Govt. Accounts Dennis.Lyons@amtrak.com 202-906-4749 Terry Rowley Senior Business Analyst RowleyT@amtrak.com Travel on Another Level Confidential and Proprietary 14
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