The next BIG thing in Cleaning Presenter: Michael Parks, Six Sigma, - - PowerPoint PPT Presentation

Welcome to

The next BIG thing in Cleaning

Presenter: Michael Parks, Six Sigma, Lean, CIMS

Learning Objectives

Awareness of what Lean is- and is not! Understanding of core principles Insights to practical application

History of Lean

3

Henry Ford Kiichiro Toyoda Taiichi Ohno

What is Lean?

4

LEAN Kaizen Six Sigma

LEAN Principles can be applied to any industry

6

Have you LEANed your C ing? LEAN

When it comes to Cleaning, does your company have a “Housekeeping” Mentality?

Do you view cleaning as a necessary evil? Is it assigned less importance? Not given enough focus? Shortcuts taken?

8

WHAT IS THE RESULT?

Waste and an overall facility that suffers

9

Its it time for a new way to manage cleaning?

10

Are you delaying costs and taking shortcuts?

LESS ENGAGED EMPLOYEES WITH LOW MORALE HUGE EXPENDITURES FOR REPAIR AND REPLACEMENT DETERIORATION OF THE ENVIRONMENT DELAYED COSTS and CLEANING SHORTCUTS

The High Cost of Employee Disengagement

32.7%

Decrease in Operating Income Average of

3%

Lower Earnings Per Share

The Benefits of Engaged Employees

3X

More Creativity And Ideas

20%

Better Performance On Average

Workplace Environment and Employee Emotional Health

WHAT IS THE BENEFIT OF LEAN?

Empowerment Higher Morale Engagement

14 *Based on Gallup study

greater likelihood of success when companies do all the right things, make sure employees feel appreciated, and have the tools to do their jobs*

*Based on Gallup study

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What Lean is not

A secret plan to reduce headcount A way to put even more on the back of the cleaning department Further reduce the value of cleaning

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What is Lean?

Simple Highly Effective

5 S is a workplace

• rganization method

that uses 5 S words to describe how to

• r
• rga

ganiz nize a work space for ef effi ficien ciency and ef effec ectiv tiven enes ess. s. Eliminating waste creates processes that need less human effort, less space, less capital, less time to achieve clean; improves quality.

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The “Clean” application of 5S

sort set in order shine standardize sustain

sweep, sanitize or scrub an environment elimination of unnecessary materials to make an environment less cluttered

• rganizing things in their right place to

make an environment more orderly work rules, visuals, instructions, signoff ensuring lean changes stick

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Two Governing LEAN Principles

PRINCIPLE TWO: What is the customer willing to pay for? PRINCIPLE ONE: Pursuit of perfection

19

Another way to view

100% Value Added

C L E A N I N G

8 HOUR STANDARD SHIFT

Non-Value Added Time

20

100% Value Added

C L E A N I N G

8 HOUR STANDARD SHIFT

Non-Value Added Time

• Getting ready to work
• Looking for tools, equipment, supplies
• Waiting for other departments
• Working inefficiently
• Rework loops
• Retracing steps
• Putting things away

Le Leaving ving an an un un-

• r
• rga

ganiz nized ed spa space ce, , wor

• rk

k un undo done ne, , un unreso esolv lved ed issues, issues, fr frust ustrate ted d emp emplo loyee ees

Another way to view

Why do we Sort?

Simply, to remove unnecessary items from the workplace that no longer add value.

How do we Sort?

Essentially: Just Decide

Stay or ?

Why Set In Order?

To arrange all necessary items in way to maximize economy of movement In other words, we should place things we use most often close to us in a clearly labeled and designated space.

How do we SIO?

3

• Understand
• Decide Placement
• Decide How Placed

Simple S Simple Steps teps

Example:

Just ust bec because ause we no e now kno w know w wher here thi e things ngs ar are l e loca

• cated i

ted it t do does not alw es not always ays mea mean n the they y ar are ea e easy sy to ge to get

The Normal Lean

How things should be stored

Ergonomics/Safety

Why do we

Standardize?

Simply, to ensure everyone knows what to do. And, resist the tendency to slide backwards.

How do we

3

• Establish the standard
• Make them visual
• Educate

Standardize?

Simple S Simple Steps teps

Why do we Sustain?

To make lasting improvements that can be measured and can drive

• ther improvements over
• time. To build a culture of

continuous improvement leading towards excellence

3

• Be Present
• Constant Attention
• Educate

Sustain

How do We

Simple S Simple Steps teps

Eliminate variety

• f wastes that “Housekeeping” mentality

generates EVERY company can benefit from applying Lean principles Realize the positive strategic effects of 5WHY’s

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Have you Leaned your CLEANing?

Eliminate variety

• f wastes that

“Housekeeping” mentality generates EVERY company can benefit from applying Lean principles Realize the positive strategic effects of 5Y

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1. Increased productivity 2. Enhanced company image 3. Improved morale & engagement 4. Making every dollar count 5. Protection of valuable assets

Embrace 5 WHY’s!

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Questions?

Thank You