The f future o of work k - A s systemi mic view t to o op - - PowerPoint PPT Presentation

The f future o

• f work

k - A s systemi mic view t to

• op
• ptimise r

resou

• urces

Paula Leach Global Chief People Officer FDM Group

Th The e future of e of wor

• rk

Technological Advancement

1. Automation to continue at a faster pace 2. Continuing improvements in communications 3. Improvements in data storage and handling will enhance use of Big Data 4. Emerging technology will be widely adopted, including at work

Flexibility

1. Growing need for a truly flexible workforce 2. Reskilling/redeployment/redundancy of those whose skills become redundant 3. Recruiting for agility, flexibility, willingness to change/ learn new skills, flexibility of contractual arrangements

Societal

1. Globalisation to continue – enhancing power of large corporations 2. Uncertainty – social and political forecasting more difficult 3. Gig economy and different employment contract arrangements may divide society

People Management

1. Skills to manage teams on different types of contracts (maybe non-humans) 2. Intergenerational Differences (attitudes / aspirations) – inconclusive 3. Development of skills in creativity and innovation 4. Faster pace of work / change = wellbeing focus

Evol

• lution of
• f wor
• rk plac

aces

Holistic

Human relational skills High Processing skills High

Processing

Human relational skills Low Processing skills High

Knowledge

Human relational skills Medium Processing skills Medium

Relational

Human relational skills High Processing skills Low ? Time

Anot

• ther way t

to l

• look
• ok at the

e evol

• lution
• f
• f wor
• rk p

plac aces es for

• r h

human ans

Time High Low Skills

So So … How d do w

• we op

e optimise se Prod

• duct

ctivity i y in this Rel elation

• nal

phas ase?

The Human Employee Experience Investment Continuum

PROACTIVE REACTIVE

The Human Employee Experience Investment Continuum

PROACTIVE REACTIVE e.g. Communication; Trust; Rest; Tailored benefits; fair and transparent reward; growth opportunity; feeling heard e.g. Grievances, Complains and Tribunals; Low Engagement scores; Transactional enquiries; Mental Ill Health and sickness absence; EAP services;

The Human Employee Experience Investment Continuum

PROACTIVE REACTIVE

The Human Employee Experience Investment Continuum

PROACTIVE REACTIVE

The Human Employee Experience Investment Continuum

PROACTIVE REACTIVE

The Human Employee Experience Investment Continuum

PROACTIVE REACTIVE Multiplier effect for the individual: TIME ….. LOST ADVOCACY ….. STRESS IMPACT

The Human Employee Experience Investment Continuum

PROACTIVE REACTIVE e.g. Communication; Trust; Rest; Tailored benefits; fair and transparent reward; growth opportunity; feeling heard e.g. Grievances, Complains and Tribunals; Low Engagement scores; Transactional enquiries; Mental Ill Health and sickness absence; EAP services; Is this the best value place for HR / People Professionals to be? Opportunity Cost?

St Strategi egic W c Wor

• rkforce pl

ce planning g – Thi hinking a and nd Plannin ing S Systemic ically lly

5 Lenses defining your future state FTE / Headcount / Budget Diversity Representation Geography Skills Wellbeing

LEVER # 1

RESOURCING

(Bringing people in) LEVER # 2

GROWING

(Building and changing those you have) LEVER # 3

EXITING

(People leaving) LEVER # 4

RETAINING

(Keeping valued skills and characteristics)

In Sum Summary – a new Mani nifes esto f

• for
• r L

Lea eader dership in the he Rel elational a age e of

• f wor
• rking

g ….

• 1. Set Direction – Create Clarity
• 2. Get out of the way