Tele-dermatology Henry Maas Dermatology Lead HMR CCG MDP 11 July, - - PowerPoint PPT Presentation

Consultant Connect – Phone A&G and Tele-dermatology

Henry Maas – Dermatology Lead HMR CCG – MDP 11 July, 2019

The Consultant Connect App is modernising healthcare

• Consultant Connect launched Phone Advice & Guidance in 2015
• Both Urgent & Elective care specialties
• Launched the app December 2016
• Now the largest non e-RS Advice & Guidance provider in the

country, covering just under 1/3rd of NHS patients

• Introduced ‘Safe Clinical Photography’ (PhotoSAF) in 2017
• Photo Advice & Guidance in 2018

Safe Clinical Photography on any device

IG secure / GDPR compliant photos on any device, including your own

Images are removed from the device but the clinician

can still see them on their computer via the cloud.

Share photos with dermatologists immediately

Photo A&G Demo:

General dermatology advice & guidance requests, using the CC App

How to: https://www.youtube.com/watch?v=fX8uM_mrXkk&t=2s

SE London CCGs – Photo Advice & Guidance from Secondary Care

• Using dermatologists at Guy’s and St Thomas’s to provide non-2ww A&G
• Pilot covered nearly 1,000 cases
• 79% of cases avoided secondary care referral
• Now business as usual

“It is easy to use, and the images aren’t stored on my personal phone. Responses from consultants are very

• quick. It can really help with dermatological uncertainty.”

Dr Tom Boswell, Southwark CCG

Phone A&G:

HMR: pre-referral clinical advice & guidance using the national network.

Telephone access to:

• Cardiology
• Diabetes & Endocrinology
• Elderly Care*
• Gastroenterology
• Gynaecology
• Haematology
• Neurology
• Paediatrics
• Renal Medicine
• Urology

Phone A&G:

HMR: pre-referral clinical advice & guidance using the national network.

Cardiology Diabetes and Endocrinology Gastroenterology Gynaecology Haematology Neurology Paediatrics Renal Medicine Urology Total Last week (from 3 Jul 15:48) Incoming calls 5 2 1 — 4 1 7 1 3 24 Calls answered 5 2 1 — 3 1 6 1 3 22 Connection rate 100% 100% 100% — 75% 100% 86% 100% 100% 92%

Thank you for listening Any Questions?

Henry Maas, Dermatology Lead

01865 261467 Henry.maas@consultantconnect.org.uk