Team Training Welcome to the 2019 Cookie Program Service Unit - - PowerPoint PPT Presentation

Troop Cookie Team Training

Welcome to the 2019 Cookie Program

Service Unit Product Program Team

 Get to know your Service Unit

Cookie Team!

 They are your mentors though the

season and are a wealth of information.

 They can help you with eBudde

transactions, inventory management, boothing, girl engagement, etc.

It’s not a fundraiser…

The The Impo portance tance of the the Cooki kie e Pr Progr gram

 It’s More Than Money  Girl Scouts offer the only programs

where the girls earning the money, get to decide where to spend a portion of the money.

 Girls develop lifelong skills to

successfully navigate through life.

Cooki kie e Bu Busi siness ess Cur urric iculum ulum

• Girls develop specific business skills

through the ‘learning lab’ of the Cookie Program.

• Girls work through the Cookie Business

badges in the Girl Guides.

• Badges are earned in a cookie season, not
• ne or two meetings.
• Troops can use the online Toolkit to

incorporate badge requirements into meetings.

• Girls can use the Digital Cookie Platform to

work through cookie badge requirements.

Wh What t Cooki kies es Te Teach h Gir irls ls- Th The Fi e Five Sk e Skil ill

Everything girls do in Girl Scouting is designed to help them grow into leaders of courage, confidence and character. The skills girls learn through the Cookie Program will help them grow into leaders in their own lives, leaders in business and leaders in the community.

Coo

• okie

kie Ac Acti tivity ity Pi Pin

 All participating girls earn the annual Cookie Activity Pin by

applying the Five Skills to their work in the Cookie Program:

➢

What was her goal?

➢

Did she work as a team?

➢

Did she help develop her troop budget?

➢

Did she develop an ‘elevator speech’?

➢

How does the troop give back to the community?

 The activity pin is available for purchase in the Council Shop

for only $1.50!

For very girl in the Council to participate in the this amazing program because… * Great learning opportunity and experience for girls. * Supports her Troop! * Financial engine for the Girl Scout Movement!

Council Goal

The Power of Cookies

The Power of Cookies

Motivating girls and troops

Cooki kies es and d Camp! p!

Stretch your way to camp! Girls can set stretch goals and earn program credits and camp vouchers to pay their way to camp!

Gir irl l and d Pa Paren ent t En Enga gagemen gement

Gir irl l and d Pa Paren ent t En Enga gagemen gement

Girls can now opt out of rewards 60-450 and instead select a 3-in-1 charger and tote bag. Girls must reach 450 to be eligible for this selection. After 450 girls will resume the recognition lineup. This is entered in eBudde under rewards- final rewards:

Ea Earn Fi Financi ncial al Lit iter eracy acy Ba Badg dges es

Ea Earn Fi Financi ncial al Lit iter eracy acy Ba Badg dges es

Cooki kie e Contes tests ts- Coo

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he Com

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nity Patch ch

New Way Easy way to Submit Cookie Contest entries. Visit our website for details.

Cooki kie e Contes tests ts- Coo

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New Way Easy way to Submit Cookie Contest entries. Visit our website for details.

Cooki kie e Contes tests ts- Myst

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New Way Easy way to Submit Cookie Contest entries. Visit our website for details.

GS US USA A Coo

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For more information visit https://www.girlscouts.org/cookiepro Entries must be submitted through the GSUSA Website.

• 175+ Troop Per Girl Order on the

Initial Order due on Dec. 9.

• 1 Shirt per participating girl.
• 3 Additional t-shirts may be
• rdered for $7.00 each.

Tr Troop In p Initia itial l Order der Rew eward

Get et rea eady dy for th the e Cooki kie e Se Seaso son

• Sign the Troop Product Manager agreement online.
• Attend Troop Training tutorials or live trainings.
• Review the Cookie website (everything you need is

there!)

• Familiar with the Cookie Manual, Troop Supplement and

eBudde Manual.

• Girl Program: Cookie Badges

Girls Guide to Girl Scouting

Cookie Manual

Digital Cookie Platform

• Troop are given access to eBudde by the Service Unit

Cookie Manager.

Get et rea eady dy for th the e Cooki kie e Se Seaso son

Troop are given access to eBudde by the Service Unit Cookie Manager. The Troop Product Manager will receive an email welcoming them to log-in to eBudde.

• Step One – Receive welcome email.

Subject: Welcome to the 2018-2019 Girl Scout Cookie Season! Welcome to the 2018-2019 Girl Scout Cookie Season! You’ve been invited to join the eBudde™ system.

• Step Two - Click the link in the email that will take you to the screen that allows you

to change your password.

• Step Three – Enter in your personal password and confirm personal password and click

change my password.

• Step Four – Enter in your personal profile information. All profile fields mandatory

except for Address Line 2. Be sure to enter current password. Click Update Profile.

• Step Five – Select the system you want to use and have access to and you will be

taken to the landing page of the system of choice. If you can’t find the email, but have been entered into eBudde by your Service Unit, reset your password for access to the system.

Communica unication tion du durin ing g th the Co e Cooki kie e Se Seaso son

• Stay informed by reading all

reminders and updates.

• Make sure your email is listed as

active in eBudde.

• Product Program Team will send

updates to troops and SU’s.

• Neighborhood specific communication

is sent by the Service Unit.

• Girls and her Parent/Guardian agree

to communicate cookie inventory status with Troops and turn money in weekly.

Cookie Line-Up

Specialty Cookies!

Only available while supplies last--$6.00 a box

Cooki kie e for th the e Community unity

Troop Cookies for the Community

NEW! Earn a Cookies for the Community by telling your Troop Cookies for the Community story! See our website for details.

• Troops select a non-profit organization they would like to support.
• Troop Product Manager contacts the organization to verify they can accept the

cookies.

• Troops use unsold inventory at the end of sale to fill Cookies for the Community
• rders.
• If Troops need additional product to fulfill order:

➢ Troops should check girl inventory. ➢ Troops should check troop to troop transfer link. ➢ Pick up additional cookies from the cupboard.

• Troop Product Managers record the transaction in the T_COC column in eBudde.

Troops handle cookie distribution.

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• r th

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Council Cookies for the Community

• Council supports the USO, St. Vincent de Pauls, United Food Bank, and
• ther local food banks across the Council.
• Troops sells the cookies for the program, records the transaction in

eBudde and deposits the money.

• The Council donates the cookies.
• Troop Product Managers record the transaction in the C_COC column in

eBudde.

• Girls who sell 25+ packages earn a Cookies for the Community Patch.

Troops handle cookie distribution.

Di Digita ital l Coo

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kie

Parents love the convenience of using digital cookie and girls who participate in digital cookie sell 76% more than girls who participate in the traditional sale alone. Help the girls reach their goals with Digital Cookie.

Di Digita ital l Coo

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kie (D (DOC) C)

Di Digi gita tal l Cooki kie e (D (DOC)

Troops cannot opt out of Digital Cookie. All registered girls will be sent a link to register for Digital Cookie. Girls and parents decide if they want to participate. Please encourage all girls to participate because the Digital Cookie Platform gives girl new

• pportunities to:
• Run her own online business!
• Promote her cookie business.
• Create her own webpage.
• Enjoy more ways to keep track of her cookie customers.
• Earn badges!

Cookie Inventory

Initi itial al Orde der: r: D Due ue De

• Dec. 9

. 9

• Initial Orders help to manage the inventory for the

entire Council because it provides a snap shot of the inventory needs of the Council.

• When troops do not place an initial order, it is difficult

to predict troop inventory needs and those troops will have to rely on cupboard inventory.

• Over reliance on the cupboards can cause a council wide

inventory shortage.

• Please pick up all large orders at the Council Cupboard.
• The Initial Order Calculator will calculate the

recommended amount of cookies troops should make on their initial order by flavor. However, troops leaders should make adjustments as needed.

175+ Troop Per Girl Order Reward on the Initial Order

Initial Order: Due Dec 12

The Initial Order Calculator will calculate the recommended amount of cookies troops should make on their initial order by flavor. However, troops leaders should make adjustments as needed. How the Initial Order Calculator works: New Troops Use the age specific 2018 Council PGA listed on the website, the calculator will estimate your order based on 80% of last year’s sales for the age group. Existing Troops Use your troops 2018 PGA. Adjusting for girl participation, the calculator will estimate your order based on 80% of last year’s sales.

Man anaging aging Co Cookie

• kie

In Inve ventory ntory Du Duri ring ng th the Sa e Sale le

If a girl is having difficulty selling her cookies, help her! Use unsold girl inventory before making a trip to the cupboard. Transfer the product to a girl who is having more success selling and needs more product.

Gir irl l Invento entory ry

You can’t help your girls with inventory management if you don’t know what they have!

• Girls and parents must give weekly inventory updates to the troop.
• Money must be turned in weekly.
• Limit the amount of cookies given to one girl at one time.
• Do not check out more than 120 unpaid packages to a girl unless it is for a

booth or the girl has a proven track record. Troops can not report more then 120 packages as parent delinquent.

• Do not give additional cookies to girls without an inventory count and all

money owed is turned in.

Commu

• mmunica

nicating ting wit ith h Gir irls an and Pa Pare rent nts

Use the Girl Cookie Counter to make inventory communication fun! You can find it on our website! Or go Green… use a Google Docs spreadsheet to manage inventory. Families can access the Google Doc to enter their current inventory.

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munica nicating ting wit ith h Gir irls an and Pa Pare rent nts

• Need more cookies? Have too many cookies?
• Use the NEW Cookie Exchange Feature in eBudde!

Net etworking

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ith h Sis iste ter r Tro roops

• ps

Coo

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Exhausted all other ways to get cookies… and need to visit a cupboard? Go to the eBudde cupboard tab to enter your order 24-48 hours before pick-up. This is where you can find to get real time information about your local cupboard.

• Location
• Hours
• Inventory
• Real time changes or updates

We will no longer use the cupboard link.

Cooki kie e Cup upboar ard

Exhausted all other ways to get cookies… and need to visit a cupboard? Cupboards distribute cookies by cases only (i.e. 12 packages/case) Cupboards inventory is not intended to replace initial order delivery; and cannot stock for extra large orders. Cookies cannot be returned. Damaged cases and packages may be exchanged. Unopened and sealed cases of the core flavors cases may be exchanged for a different flavor; specialty cookies may not be exchanged. Be prepared to show your ID or Council Cupboard Card. Know your eBudde password!!!

Cooki kie e Cup upboar ard

Why hy en ente ter r your ur cup upboard ard orde ders? s?

Benefits to the Council as a whole: Cupboards will be stocked more efficiently for our girls and volunteers, allowing girls to spend more time on Girl Program and less time with logistics. Did you know that the San Tan Cupboard needed the most Savannah Smiles then any other cupboard in our Council during the second week

• f the sale???

No, we didn’t know that… and sent extra Thin Mints…but if everyone entered their cupboard order into eBudde 24-48 hours before pick-up, the Product Program Team would have known to stock the San Tan cupboard with extra Savannah Smiles!

Tr Troop Co p Cooki kie e Pi Pick Up O k Up Only ly Us User ers s in in eB eBud udde de

Parent volunteers can pick up your cookies! Simply enter them under Troop Cookie Pickup Only Users IMPORTANT! Troop Cookie Pickup Only Users must know their password to pick up cookies. Please don’t enter yourself, or anyone else under Troop Cookie Pickup Only Users who needs higher access in eBudde, because eBudde automatically gives users the lowest access assigned (i.e. you will lock yourself out of most eBudde functions).

A cupboard is a ‘mini warehouse’ run by Volunteer Cupboard Managers during the Cookie Program where cookies can be picked up throughout the sale.

• Cupboards distribute cookies by cases only (i.e. 12 packages/case)
• Cupboards inventory is not intended to replace initial order delivery; Cupboards

cannot logistically stock for the initial order for over 2,000 troops.

• Cookies cannot be returned.
• Unopened and sealed cases of the core flavors cases may be exchanged for a

different flavor; specialty cookies may not be exchanged.

• Damaged cases and packages may be exchanged.
• Be prepared to show your ID or Council Cupboard Card.
• Know your eBudde password!!!

Cup upboard rd Be Best st Pr Practi tices ces

Cooki kie e Apps pps

 eBudde Troop App Plus  eBudde Booth Sale

Recorder App

 DOC App for girls

Impr prov

• ved!

ed! Tr Troop p App Pl pp Plus us

Track and submit girl cookie orders for both traditional and digital sales.

Sign up for booth sales.

Find troops that have extra cookies (Cookie Exchange Feature).

Submit your Initial Order.

Select delivery options.

Easily track amounts due and paid.

Order girl rewards.

Monitor troop sales data and generate troop sales reports.

Know when and where cookies will be delivered.

Stay in-the-know with access to important messages.

Review your cookie calendar to plan your season.

Organize contact information in a single place.

Access videos and get help from within the app

Use the at-a-glance checklist to stay on track all season long

Take electronic signatures for deliveries

Add or edit girl information and payments

Enter deposits

Bo Boot

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h Sal ale e Re Recor

• rde

der

• Although this app is available through the 2019

cookie season, it is being phased out and replaced with the eBudde Troop App plus.

• Use the app to record booth sales and assign cookies to girls right at

the booth.

• Parent volunteers can use the app too! Simply enter them under Troop

Booth Recorder Only. They will need to use their eBudde login and password.

• Don't forget that eBudde will automatically give users the lowest access
• assigned. So don't enter yourself in this category.

DO DOC App pp

The app will only work if the girl website it set up and approved. Download the Digital Cookie App from iTunes or the Google Play Store. Use the same login and password you use at your Digital Cookie site.

Em Email il my si site te or se send d me e cooki kie

DO DOC App: pp: E Email il my si site te

DO DOC App: pp: En Ente ter r my Orde der

DO DOC App: pp: D Del eliv ivery ery Opt ption ions

DO DOC App: pp: C Cooki kies es in in Hand nd or Gir irl l De Deli liver ery

BOOTHING

Boothing is a privilege, not a right.

Se Self lf-Sc Scheduled heduled Bo Booth ths

Troops are encouraged to self-schedule booths at businesses without a corporate agreement with Council.

• Faith based events
• Local sporting

events

• Theaters
• Restaurants
• Dance Recitals
• Auto Stores
• Car Washes
• Drugstores
• Beauty Salons
• Hardware Stores
• Car Shows
• Craft Shows
• Farmer’s Markets

Se Self lf-Sc Scheduled heduled Bo Booth ths

• Self- scheduled booths must be entered into eBudde under the Booth Sites

Tab and My Sales for Council approval.

• Booth locations must be girl appropriate. Gun Shows, marijuana

dispensaries, bars, etc. are not appropriate booth sites. If a girl cannot legally enter the location, she can not booth outside the site.

• Juniors and up may booth at a 1:1 ratio. The adult must be a legal guardian

who is a registered Girl Scout and has been background checked. Sisters may booth together.

• Troops may ask the store to complete the Self-Scheduled Booth Form to

verify store approval. This form is retained by the troop and only used if the site has been double booked. Form on the website.

• Troops may not contact:

Bashas’, Food City, AJ’s Fine Foods, Walmart, Sam’s Club, Albertsons, Safeway, Fry’s Marketplace or ASU.

Coun unci cil-Sc Scheduled heduled Bo Booth ths

Council has a corporate agreement with the following locations:

• Fry’s Food and Drug Stores
• Safeway
• Sam’s Club
• Wal-Mart
• Bashas’, Food City or AJs Fine Foods
• ASU
• Albertson’s (Albertson’s does not allow boothing)
• More stores may be added to the list throughout the season.



These stores have asked not to be contacted by troop leaders or volunteers. Please do not contact them.

Coun unci cil-Sc Scheduled heduled Bo Booth ths



Council-Scheduled Booths are entered into eBudde by Council Staff and competition to booth at these locations is fierce!



Participate in the booth rounds. See the manual for dates and times.



The open booth round start on Dec. 22; and although Council will stop auditing these booths. This does not mean it’s a free for all. Do not select booths unless you are able to staff them. Selecting multiple unopen booths, regardless if you can staff them is not appropriate. The Product Program Team reserves the right to remove booths from any troop who abuses the system.



If you cannot make a scheduled booth, CANCEL it in eBudde. There are many, many troops who would love to take your place. If you are a no show, the Product Program Team reserves the right to release any additional Council- Scheduled booths you may have.

 New! Troops can request an email from ebudde when booths open.

Boothing is a privilege, not a right.

You Represent Girl Scouts

Bo Booth thing ing Gui uidelines delines

We are guests at the stores! Demonstrate how our promise and

law guide us during conflicts.

 What if two troops arrive at the same booth location?

• The Troop with eBudde documentation have priority.
• The Troop without eBudde documentation must leave the property.

PERIOD.

• NEVER ask the store manager or an employee to mediate.
• NEVER argue in front of girls or customers.
• LEAVE, even if you are right, if the situation escalates.

Bo Booth thing ing Gui uidelines delines

• You are a role model to our girls.
• You belong to an organization with a Promise and Law.
• Always be professional; Arguing, fighting, or pouting is never

the answer.

• If you lodge a complaint with a sister scout, Council will help to

resolve the conflict, but you must be willing to meet face to face with the offending person and Council Staff.

• If you have a complaint with Council contact us directly.
• Airing your complaints on social media is unprofessional.
• We reserve the right to remove offensive posts.

Bo Booth thing ing Gui uidelines delines

• Do not bring tagalongs to the booth.
• Do not arrive more than 5 minutes before your shift and do not

stay after your shift.

• Siblings/friends are not allowed.
• Wear Girl Scout identification.
• Do not allow girls to shout at customers.
• Clean your area when you leave.
• Leave a thank you card with the manager.

Bo Boot

• thing

hing Gui uidel elines ines

• Do not booth before January 21, 2019.
• Cancel your booth in eBudde if you can’t make it!
• Do not wear or bring competitor store items with you.

➢

Don’t bring a Trader Joes bag to Fry’s.

• Check in with the store manager when arriving and

leaving.

• Follow store set-up rules.

Em Emer ergency ency

• Follow the instructions on the MS-27 Emergency Card.
• Care for the immediate needs of the victim.
• Secure help, call 911. impress
• Contact your Troop and/or SU Product Manager if

needed.

• Contact Council at 602 452 7000. After hours call the

emergency line at 602 531 5935.

• Do not issue statements to the media.
• Do not post statements on social networking media.

Boo

• othing

thing In Inventor entory

How does a troop know how many

cookies to pick up for a booth? Predicting may be difficult: A “good” booth sale could sell 20- 30 boxes an hour. A “great” booth sale can sell up to 50 boxes or more.

Bo Booth thing ing Inventory entory

Bo Booth thing ing Inventory entory

There are many variables to consider…

• Location
• Girl preparation and attitude
• Beginning or end of sale
• Weather
• Time of day, availability of varieties,

etc.

• Age of girl

Communicate with an experienced troops about specific locations.

Fi Financi ncial al Res espo pons nsibili ibilities ties: : Pa Paren ents ts

• Parents should update the troop of their inventory

weekly.

• Money should be turned into the troop weekly.
• GSACPC will take all necessary steps to recover all
• utstanding debts. Parent/Guardians are financially

responsible for all debt recovery fees.

• Deliberate misuse of funds will result in the

prosecution to the fullest extent of the law.

Fi Financi ncial al Res espo pons nsibili ibilities ties: : Pa Paren ents ts

• If a parent doesn’t pay for cookies, Troops must complete a

Parent/Guardian Outstanding Balance Form by March 11 or troops will be held responsible for the unsold cookies.

• The maximum amount of cookies that can be checked out and unpaid

for by a girl is 120 packages at any one time. We will only accept forms for up to 120 packages unpaid

• Troops may be asked to provide information on how parent inventory

communication was conducted.

• Please include all receipts, emails, voice mails or texts that pertain

to the debt.

• Forms can be found on our website.

Fi Financi ncial al Res espo pons nsibili ibilities ties: : Tr Troops ps- ACH Da Date tes

THREE ACHs for the 2019 Cookie Season

• First ACH: February 7th. $1.00 for all cookies ordered at initial order

and pick up through Feb 1. All adult T-shirts ordered for the Initial Order Reward. Money due in troop account by February 4th.

• Second ACH: Feb. 21. $1.50 for all cookies ordered at initial order

and pick up through Feb. 17th. Money due in troop account by February 18th.

• FINAL ACH: March 14th. Remaining balance due. Money due in troop

account by March 11th.

Clo losi sing g out ut th the Sa e Sale le Ti Timel eline ine

• March 7: Troops submit their final Girl Rewards.
• March 11: Parent/Guardian Outstanding Balance

From Due.

• March 11: Contest entries due. Deadline to claim

Mystery Houses finds.

• March 14: Final ACH (Money due in account on

March 11).

Gir irl l Rew ewards ds

Girl Rewards arrive in May-June (and can take longer if there is a back order). Girl Reward Events:

• May 4th

550 Event Golfland Sunsplash

• May 5th

1,550 Wicked at Gamage

• June 7-9

2,000 Haunted Jerome Tour and Tent Camping

• June 14-15

Stay and train ride from Williams to the Grand Canyon

Questions?