Team discussion: Process and formalities The supervisor provides - PowerPoint PPT Presentation

Team discussion: Process and formalities The supervisor provides team results to the team in advance. The team chooses a confidant to speak for the whole team. The team meets without the supervisor prior to the team meeting and pick topics and proposed solutions. The team confidant speaks to individual employees to find out if they prefer topics to be mentioned anonymously in front of the team / the supervisor. Joint team meeting between team, supervisor and confidant: Confidant provides examples representing the team’s feedback. Solutions are agreed upon together. 1

Approach for the selection of focus areas for action planning The team’s most The team analyzes and Our most important important goals and tasks discusses the survey results. goals and tasks are redefined and 1 2 recorded. Tips for the process: • Appr. 2 hours meeting The team The January Talk/Team Talk, for agrees on no • All participants should example, is used to measure the Strengths Weaknesses more than success of implementing these action comfortably see the results 3 topics for plans. • Where necessary, action action 5 3 planning in a separate planning meeting 4 The action plan is recorded based on the topics prioritized. Templates for selecting focus areas and action planning in the direct span report, in the Survey Toolbox and in online training for managers 2

Action plan development: Example 1 S = specific TEAM M = measurable Conduct team meetings Team is more satisfied A = appropriate Organization of a team meeting R = realistic Sam T = timely Short-notice meetings Outlook for Highly ambiguous organizing meetings formulation October 25 Better: SMART 3

Action plan development: Example 2 S = specific TEAM: My team shares information freely. M = measurable Weekly team meetings for regular dialog Satisfaction within the A = appropriate TEAM survey topic improves by 15% in the next January meeting Collect topics for Review in January Organization the agenda meeting of a team R = realistic meeting Supervisor Peter Ute collects Sam invites Parker (everyone contributes topics) T = timely Short-notice Too little meetings participation Use Outlook Meeting form Topics via e-mail to Ute By day before Second week in First meeting Oct. each meeting June 2017 25 4

Follow-up process reporting Follow-up process reporting • Managers are instructed to answer 5 questions on the progress being made by their teams in the follow-up process in the online reporting. New : This is the first time managers can record their planned measures in a free text field. Only the manager him or herself has access to these action plans.  Practical information for the January Talk and follow-up surveys 5