Social Media Users Group 7-26-18 | 10:00 11:30 | Brynhild-Haugland - - PowerPoint PPT Presentation

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Social Media Users Group 7-26-18 | 10:00 11:30 | Brynhild-Haugland - - PowerPoint PPT Presentation

Jun 24, 2023 266 likes •524 views

Social Media Users Group 7-26-18 | 10:00 11:30 | Brynhild-Haugland Agenda General Updates 10:00 10:10 Interactive Map App 10:10 10:30 Search Appliance Migration 10:30 10:40 BREAK 10:40 10:50 Digital Asset Management

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Social Media Users Group

7-26-18 | 10:00 – 11:30 | Brynhild-Haugland

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Agenda

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General Updates 10:00 – 10:10 Interactive Map App 10:10 – 10:30 Search Appliance Migration 10:30 – 10:40 BREAK 10:40 – 10:50 Digital Asset Management 10:50 – 11:10 State Website Platform 11:10 – 11:30

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General Updates

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General Updates

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  • Chief Reinvention Officer Hired – Julie Cabinaw
  • CxH
  • Website Platform + ?
  • Cx Ambassador
  • Forrester’s CX Cast
  • The Design of Everyday Things by Donald A. Norman
  • “The Basics of User Experience Design” by Interaction Design

Foundation

  • “Embracing Agile” by HBR
  • Email Marketing Tools
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Interactive Map App

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Interactive Map App

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  • Uses existing cloud-based tools
  • Business user ability to update map
  • Leverages shared ND GIS data
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Search Appliance Migration

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How Search Works

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Website

Give me all data you have on “SMUG” Let me search my index for “SMUG” Here’s what I found

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How Search Works

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Website

Give me all data you have on “SMUG” Let me search my index for “SMUG” Here’s what I found

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Search Appliance Migration

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  • Google Search Appliance End of Life
  • Migrating to Google Custom Search Engine
  • How it works
  • API to remove ads
  • Changes
  • Crawl control
  • Optimization (synonyms, promotions, analytics)
  • Vendor/Agency created sites
  • More info: nd.gov/itd/initiatives
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10 MINUTE BREAK

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Digital Asset Management

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Common Features

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  • Store all asset types
  • Search/Organize by metdata
  • Create collections
  • Convert files (resize, extension)
  • Share publicly (expiry)
  • Versioning
  • Granular permissions
  • API
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Digital Asset Management

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  • Why now?
  • Why enterprise?
  • Cost sharing
  • Common knowledge
  • Integration/security overhead
  • Asset sharing
  • Public user experience
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State Website Platform

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State Website Platform

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Recently Launched

  • DOCR
  • DFI
  • Behavioral Health
  • Speaksvolumes
  • NDHP
  • NDVision Services

Creating Content

  • DPI
  • RelayND
  • ND GIS
  • NDHIN
  • NDHIT
  • RIO

In Development

  • WSI
  • Parks and Rec
  • Insurance Dept.
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Progress

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  • Iterative
  • Release Cycle
  • Limitations (basic user vs designer)
  • Cost Sharing
  • Supporting Services
  • Livechat
  • Event Management
  • Email Marketing
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Release 2.6

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  • Content Workflow
  • Not including email notifications
  • News/Events Categories
  • Non-Clickable Nav Items
  • Paragraph Preview
  • New Table Classes
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Future Enhancements

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  • Hide left-hand nav
  • Full width pages (fluid design)
  • Mega menu
  • Page-level feedback
  • ?
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Discussion

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